Imagine Learning 장애 기록

1. 2026년 9월 1일 PM 7:16 UTCinvestigating

   우리 팀은 Imagine Math의 사용자에 영향을 미치는 문제점을 적극적으로 조사하고 있습니다. Pre-K를 통해 2nd 등급 사용자는 로그인 후 오류 메시지를 경험할 수 있습니다. 우리는 inconvenience를 위해 사과하고 곧 갱신을 제공할 것입니다.

2. 2026년 9월 1일 PM 7:35 UTCidentified

   우리의 팀은 문제점의 원인을 확인하고 해결책을 배치하는 준비하고 있습니다. 우리는 계속 진행 상황을 업데이트합니다.

3. 2026년 9월 1일 PM 7:42 UTCmonitoring

   우리의 팀은 해결책을 실행하고, 우리는 더 문제점을 지키는 적극적으로 감시하고 있습니다. 감사합니다.

4. 2026년 9월 1일 PM 8:29 UTCresolved

   우리는 사용자가 어려움없이 활동을 이력서 할 수 있도록보고 기쁘게 생각합니다. 우리는 사전 불편을 겪고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 28일 PM 3:11 UTCinvestigating

   우리 팀은 Imagine EdgeEX의 사용자에 영향을 미치는 문제를 적극적으로 조사하고 있습니다. Educators는 일부 완료 된 활동에 대한 경고를 그라딩합니다. 우리는 inconvenience를 위해 사과하고 곧 갱신을 제공할 것입니다.

2. 2026년 8월 28일 PM 3:25 UTCidentified

   우리의 팀은 문제점의 원인을 확인하고 해결책을 배치하는 준비하고 있습니다. 우리는 계속 진행 상황을 업데이트합니다.

3. 2026년 8월 28일 PM 7:55 UTCmonitoring

   우리의 팀은 해결책을 실행하고, 우리는 더 문제점을 지키는 적극적으로 감시하고 있습니다. 감사합니다.

4. 2026년 8월 28일 PM 10:22 UTCresolved

   우리는 사용자가 어려움없이 활동을 이력서 할 수 있도록보고 기쁘게 생각합니다. 우리는 사전 불편을 겪고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 10일 PM 6:50 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

2. 2026년 8월 10일 PM 7:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 8월 10일 PM 7:44 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 7월 23일 PM 4:28 UTCinvestigating

   우리의 팀은 Imagine Edgenuity의 사용자에 영향을 미치는 문제점을 적극적으로 조사하고 있습니다. Proctorio lockdown 브라우저를 사용하는 학생들은 다운 Proctorio lockdown 브라우저를 사용하여 지역 학생들은 Quizzes, Tests 및 Exams를 시작할 수 없습니다. Proctorio는 다음과 같은 상태 페이지를 업데이트합니다. https://uptime.proctorio.com/

2. 2026년 7월 23일 PM 5:48 UTCinvestigating

   우리 팀은 아직 Proctorio 끝에 문제가 발생하지 않았습니다. 우리는 계속 진행 상황을 업데이트합니다. 이제 우리는 독립적 인 모니터링 서비스를 사용하여 Proctorio 아웃리지를보고 있습니다. https://statusgator.com/services/proctorio 당신의 patience는 평가됩니다.

3. 2026년 7월 23일 PM 7:00 UTCinvestigating

   이 문제를 조사하고 있습니다.

4. 2026년 7월 23일 PM 8:22 UTCresolved

   우리는 사용자가 어려움없이 활동을 이력서 할 수 있도록보고 기쁘게 생각합니다. 우리는 사전 불편을 겪고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 6일 PM 3:15 UTCinvestigating

   Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

2. 2026년 7월 6일 PM 4:56 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 7월 6일 PM 6:08 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 7월 1일 PM 1:35 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

2. 2026년 7월 1일 PM 1:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 7월 1일 PM 2:33 UTCmonitoring

   A fix has been implemented and we are monitoring its results.

4. 2026년 7월 1일 PM 5:05 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 6월 15일 PM 4:04 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

2. 2026년 6월 15일 PM 4:21 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 6월 17일 PM 9:02 UTCmonitoring

   Isolated incidents where some users experience issues with login, slowness, or errors.

4. 2026년 6월 18일 PM 10:12 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 6월 2일 PM 5:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

2. 2026년 6월 2일 PM 6:49 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 5월 29일 PM 11:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

2. 2026년 5월 29일 PM 11:43 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 5월 29일 PM 11:48 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 5월 26일 PM 5:51 UTCinvestigating

   Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

2. 2026년 5월 26일 PM 6:18 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 5월 26일 PM 6:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 5월 26일 PM 6:28 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 5월 20일 PM 4:55 UTCinvestigating

   Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

2. 2026년 5월 21일 PM 6:19 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 5월 21일 PM 7:29 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 5월 7일 PM 5:30 UTCinvestigating

   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

2. 2026년 5월 7일 PM 5:41 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 5월 7일 PM 7:03 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 4월 30일 PM 4:21 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 30일 PM 10:45 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 4월 29일 PM 4:16 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 29일 PM 4:42 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 2026년 4월 29일 PM 6:51 UTCmonitoring

   Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

4. 2026년 5월 3일 PM 5:02 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 4월 24일 PM 3:13 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 24일 PM 3:14 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 2026년 4월 24일 PM 5:34 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

4. 2026년 4월 24일 PM 6:13 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 4월 9일 PM 7:21 UTCinvestigating

   Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

2. 2026년 4월 17일 AM 12:14 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 4월 9일 PM 2:36 UTCinvestigating

   Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 9일 PM 2:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 4월 9일 PM 4:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 4월 9일 PM 4:01 UTCresolved

   This incident has been resolved.

1. 2026년 4월 8일 PM 2:26 UTCidentified

   Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 8일 PM 2:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 4월 9일 AM 11:44 UTCresolved

   This incident has been resolved.

1. 2026년 4월 6일 PM 6:47 UTCinvestigating

   Our team is actively investigating an issue impacting Imagine Edgenuity. Schedules created by Administrators are not running. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 6일 PM 11:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2026년 4월 6일 PM 5:57 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

2. 2026년 4월 6일 PM 6:40 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 2026년 4월 6일 PM 11:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.