Intrinio 장애 기록

1. 2026년 6월 24일 PM 3:19 UTCinvestigating

   현재 15 분 지연 SIP 제품에 CTA A & CTA B 피드에 대한 데이터를 수신하는 문제가 있습니다. UTP는 일반적으로 작동합니다. 현재 업스트림 공급자와 협력하여이 해결되었습니다. 고객은 15 분 지연된 CBOE 가격을 fallback로 사용해야 합니다. 모든 누락된 자료는 backfilled.

2. 2026년 6월 24일 PM 4:02 UTCinvestigating

   Cta a 및 cta b의 데이터는 다시 흐르고 잡아. 아직도 뿌리 원인을 조사.

3. 2026년 6월 24일 PM 10:04 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 6월 29일 PM 7:30 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 14일 PM 2:59 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 5월 14일 PM 5:42 UTCresolved

   This incident has been resolved.

1. 2026년 5월 8일 PM 3:33 UTCresolved

   Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

1. 2026년 4월 16일 AM 5:30 UTCresolved

   Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

1. 2026년 2월 24일 PM 3:37 UTCidentified

   We are working on an issue stemming from a change at our upstream provider.

2. 2026년 2월 24일 PM 5:58 UTCresolved

   This incident has been resolved.

1. 2025년 12월 3일 PM 9:09 UTCidentified

   Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

2. 2025년 12월 4일 PM 9:19 UTCresolved

   This incident has been resolved.

1. 2025년 10월 23일 PM 2:35 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 10월 23일 PM 5:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 10월 23일 PM 7:04 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 PM 5:01 UTCmonitoring

   AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

2. 2025년 10월 20일 PM 11:02 UTCresolved

   The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

1. 2025년 10월 20일 PM 4:43 UTCresolved

   AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

1. 2025년 10월 13일 PM 5:32 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 10월 14일 PM 5:16 UTCresolved

   This incident has been resolved.

1. 2025년 8월 13일 PM 3:13 UTCidentified

   The issue can be affecting websocket and rest api access.

2. 2025년 8월 13일 PM 4:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 8월 13일 PM 6:26 UTCresolved

   This incident has been resolved.

1. 2025년 7월 17일 PM 2:41 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 7월 18일 PM 2:47 UTCresolved

   This incident has been resolved.

1. 2025년 5월 12일 PM 1:54 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 5월 12일 PM 2:58 UTCresolved

   Indices feed has been restored.

3. 2025년 5월 12일 PM 3:03 UTCpostmortem

   A network outage caused degraded service. This outage has been resolved.

1. 2025년 3월 11일 AM 2:07 UTCinvestigating

   EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

2. 2025년 3월 11일 PM 3:59 UTCresolved

   We've received processed all US prices from March 10th.

1. 2025년 1월 13일 PM 3:00 UTCinvestigating

   We are investigating this issue that is affecting API and websocket users.

2. 2025년 1월 13일 PM 4:39 UTCresolved

   This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

1. 2025년 1월 6일 PM 8:05 UTCidentified

   We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

2. 2025년 1월 7일 PM 3:39 UTCresolved

   This incident has been resolved.

1. 2025년 1월 6일 PM 3:36 UTCidentified

   We identified an issue with the Quote endpoint and are working on a fix.

2. 2025년 1월 6일 PM 5:16 UTCresolved

   This incident has been resolved.

1. 2024년 12월 23일 PM 4:33 UTCidentified

   IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

2. 2024년 12월 23일 PM 5:00 UTCmonitoring

   Waiting for IEX to come back online.

3. 2024년 12월 23일 PM 5:01 UTCmonitoring

   Correction. We are waiting for IEX to bring their trading system back online.

4. 2024년 12월 24일 PM 4:28 UTCresolved

   This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

1. 2024년 12월 15일 PM 10:32 UTCidentified

   We are investigating reported error messages such as for api key, reached limits, etc.

2. 2024년 12월 17일 PM 5:23 UTCresolved

   This incident has been resolved.

1. 2024년 6월 10일 PM 7:20 UTCinvestigating

   We are investigating this issue

2. 2024년 6월 10일 PM 8:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 6월 10일 PM 8:42 UTCresolved

   This incident has been resolved.