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    Jostle Eu 장애 기록

    52 Jostle Eu incidents · 2018년 9월 — official updates, affected components, duration and resolution details.

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    Jostle's platform is currently unavailable

    시작 2026년 7월 8일 오후 8:14 UTC · 14m

    Outage심각한 인시던트
    1. 2026년 7월 8일 오후 8:14 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2026년 7월 8일 오후 8:28 UTCresolved

      Closing Maintenance

    Jostle's platform is currently unavailable

    시작 2026년 6월 18일 오후 1:30 UTC · 1m

    Outage심각한 인시던트
    1. 2026년 6월 18일 오후 1:30 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2026년 6월 18일 오후 1:32 UTCresolved

      Jostle's platform is available again.

    Issue processing images

    시작 2026년 4월 30일 오후 5:33 UTC · 2d 3h

    Issues경미한 인시던트
    1. 2026년 4월 30일 오후 5:33 UTCinvestigating

      Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.

    2. 2026년 4월 30일 오후 5:52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 5월 1일 오후 10:41 UTCidentified

      The team has found and fixed this bug. The fix will arrive with an update that will arrive this weekend. Thanks for your patience. This was a tricky one to find and sort. Brad

    4. 2026년 5월 2일 오후 9:25 UTCresolved

      Closing Maintenance

    Jostle issue

    시작 2025년 11월 19일 오후 8:15 UTC · 22d 2h

    Issues경미한 인시던트
    1. 2025년 11월 19일 오후 8:15 UTCinvestigating

      We are currently investigating some loss of functionality on the platform.Video uploads to the Activity feed are not working. We’re investigating.

    2. 2025년 11월 20일 오후 3:40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 11월 20일 오후 3:44 UTCidentified

      The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.

    4. 2025년 11월 21일 오후 2:10 UTCmonitoring

      We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.

    5. 2025년 12월 11일 오후 10:25 UTCresolved

      Closing Maintenance

    Jostle issue

    시작 2025년 10월 20일 오후 4:07 UTC · 9m

    Issues경미한 인시던트
    1. 2025년 10월 20일 오후 4:07 UTCinvestigating

      We are currently investigating some loss of functionality on the platform.Our cloud provider AWS is experiencing issues that are affecting parts of Jostle's functionality. https://health.aws.amazon.com/health/status

    2. 2025년 10월 20일 오후 4:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025년 10월 20일 오후 4:16 UTCresolved

      Currently the problems appear to be isolated in the us-east datacentre.

    Jostle's platform is currently unavailable

    시작 2025년 9월 25일 오전 10:35 UTC · 1m

    Outage심각한 인시던트
    1. 2025년 9월 25일 오전 10:35 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2025년 9월 25일 오전 10:36 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    시작 2024년 12월 9일 오전 9:06 UTC · 2m

    Outage심각한 인시던트
    1. 2024년 12월 9일 오전 9:06 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2024년 12월 9일 오전 9:08 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    시작 2024년 10월 18일 오전 8:36 UTC · 3m

    Outage심각한 인시던트
    1. 2024년 10월 18일 오전 8:36 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2024년 10월 18일 오전 8:39 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    시작 2024년 8월 24일 오전 3:20 UTC · 1m

    Outage심각한 인시던트
    1. 2024년 8월 24일 오전 3:20 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2024년 8월 24일 오전 3:21 UTCresolved

      Jostle's platform is available again.

    Jostle issue

    시작 2024년 6월 18일 오후 5:40 UTC · 14d 3h

    Issues경미한 인시던트
    1. 2024년 6월 18일 오후 5:40 UTCinvestigating

      We are currently investigating some loss of functionality on the platform.Some users are experiancing problems uploading files to Jostle when using Chrome. While we are investigating the work around is to use another browser (e.g. Edge). We would appreciate if you would let us know at [email protected] and please tell us if you know if ithers in your organization are having similar issues. Sorry for the inconvience.

    2. 2024년 6월 26일 오후 6:09 UTCidentified

      We have traced the issue to some changes in Chrome and now have a fix in QA, with expected deploy early week of July 2.

    3. 2024년 7월 2일 오후 9:26 UTCresolved

      Resolved in the Nettle release.

    Login difficulties

    시작 2024년 5월 3일 오후 12:45 UTC · 34m

    Pending
    1. 2024년 5월 3일 오후 12:45 UTCinvestigating

      We are experiencing an issue on eu.jostle.us preventing some users from logging in and are investigating.

    2. 2024년 5월 3일 오후 1:19 UTCresolved

      This incident has been resolved.

    Jostle's platform is currently unavailable

    시작 2024년 4월 19일 오후 4:38 UTC · 9m

    Outage심각한 인시던트
    1. 2024년 4월 19일 오후 4:38 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2024년 4월 19일 오후 4:47 UTCresolved

      Jostle's platform is available again.

    Login difficulties

    시작 2024년 4월 19일 오후 3:18 UTC · 3h 24m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    EU Logins
    1. 2024년 4월 19일 오후 3:18 UTCinvestigating

      We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.

    2. 2024년 4월 19일 오후 6:41 UTCresolved

      The issue has been identified and resolved.

    Pictures unable to be uploaded in the platform

    시작 2024년 4월 5일 오후 1:31 UTC · 2h 18m

    Pending
    1. 2024년 4월 5일 오후 1:31 UTCinvestigating

      We are currently investigating this issue. We will update status when information is available. Thanks for your patience.

    2. 2024년 4월 5일 오후 3:42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2024년 4월 5일 오후 3:49 UTCresolved

      This incident has been resolved.

    Jostle's platform is currently unavailable

    시작 2024년 1월 25일 오전 12:27 UTC · 6h 1m

    Outage심각한 인시던트
    1. 2024년 1월 25일 오전 12:27 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2024년 1월 25일 오전 6:28 UTCresolved

      Jostle's platform is available again.

    Jostle's platform is currently unavailable

    시작 2024년 1월 25일 오전 12:21 UTC · 1m

    Outage심각한 인시던트
    1. 2024년 1월 25일 오전 12:21 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2024년 1월 25일 오전 12:22 UTCresolved

      Jostle's platform is available again.

    Twitter Activity Posting Issue

    시작 2023년 7월 19일 오후 5:02 UTC · 63d 0h

    Pending
    1. 2023년 7월 19일 오후 5:02 UTCinvestigating

      We are currently experiencing technical issues with our platform's integration with Twitter, causing new Tweets to not publish to our customer's Activity feed. We are actively investigating the root cause of this issue as well as possible solutions to resolve it. We'll provide an update as we have more information.

    2. 2023년 9월 20일 오후 5:03 UTCresolved

      We’ve made the difficult decision to end support for Jostle’s Twitter/X integration. Over the past several months, Twitter has been making rapid changes to its API without advance notice, documentation, or support to those using it. This API made it possible for your Tweets to appear in the Activity feed; unfortunately, when making their changes, Twitter broke our integration. After much exploration and investigation, we have concluded there is no reliable path forward to continue integrating Twitter/X with the Jostle platform. We know this is disappointing news, and we share in that disappointment.

    Twitter in Activity not functioning

    시작 2023년 5월 8일 오후 7:42 UTC · 3d 0h

    Pending
    1. 2023년 5월 8일 오후 7:42 UTCidentified

      We are currently experiencing technical issues with our platform's integration with Twitter, causing new Tweets to not publish to our EU customer's Activity feed. We are actively investigating the root cause of this issue as well as possible solutions to resolve it. We'll provide an update as we have more information.

    2. 2023년 5월 11일 오후 8:08 UTCresolved

      The twitter account has been restored, new tweets are now coming thru.

    Failures to add/update files in Google Libraries

    시작 2023년 3월 9일 오후 11:13 UTC · 1d 23h

    Pending
    1. 2023년 3월 9일 오후 11:13 UTCidentified

      Unfortunately a recent change by Google to their Direct File Upload API affected our upload process for some Libraries that are integrated with Google Drive. A fix is currently being tested and we will be deploying a patch to fix this as soon as possible. Email us at [email protected] if you have any questions.

    2. 2023년 3월 11일 오후 10:20 UTCresolved

      Closing Maintenance

    Jostle's platform is currently unavailable

    시작 2022년 12월 24일 오전 1:14 UTC · 39m

    Outage심각한 인시던트
    1. 2022년 12월 24일 오전 1:14 UTCinvestigating

      We are currently investigating and will update status when information is available.

    2. 2022년 12월 24일 오전 1:53 UTCresolved

      Closing Maintenance