Kajabi 장애 기록

1. 2026년 8월 17일 PM 6:02 UTCmonitoring

   Kajabi의 여러 영역에서 변화를 저장할 때 오류의 보고서를 받았습니다. 수정은 Kajabi의 여러 영역에서 저장에 영향을 미치는 오류에 대해 배포되었으며, 저장은 예상대로 작동해야합니다. 우리의 팀은 적극적으로 가득 차있는 해결책을 확인하기 위하여 감시합니다. 문제를 계속 경험하는 영웅은 자신의 브라우저를 상쾌하게하고, 문제가 지속되면 지원 팀에 연락 할 수 있습니다.

2. 2026년 8월 17일 PM 8:04 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 14일 PM 5:21 UTCidentified

   Heroes may see previous values after saving changes in Course content. Updates are being processed and applied normally, but may not immediately display. You can refresh the page to see the updated content in the meantime. Our engineering team is investigating and we will share another update as we have more information.

2. 2026년 8월 14일 PM 7:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 8월 14일 PM 8:41 UTCresolved

   This incident has been resolved.

1. 2026년 8월 6일 PM 3:09 UTCinvestigating

   We're investigating an issue affecting countdown timer blocks in email campaigns. Affected users may see errors when editing, previewing, or sending emails that contain a countdown block. Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

2. 2026년 8월 6일 PM 4:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 8월 6일 PM 5:10 UTCresolved

   This incident has been resolved.

1. 2026년 8월 4일 PM 4:29 UTCidentified

   We have identified the cause of the error occurring when accessing the Communities product. Our engineering team is implementing a fix and working as quickly as possible to restore normal functionality. We will share another update once the fix has been deployed.

2. 2026년 8월 4일 PM 4:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 8월 4일 PM 5:46 UTCresolved

   This incident has been resolved.

1. 2026년 8월 3일 PM 2:24 UTCidentified

   우리는 우리의 지원 상호 작용에 영향을 미치는 몇몇 문제점을 발견했습니다. 우리의 대리인에서 응답에 있는 지연이 있을지도 모릅니다. 우리의 채팅 공급 업체는 문제를 해결하고 찾고 있습니다. 우리는 더 많은 정보가 있기 때문에 업데이트가 곧 제공 될 것입니다. [email protected]으로 연락 주시기 바랍니다. 지속적인 인내에 감사드립니다. 우리는이 페이지를 계속 업데이트 할 것입니다.

2. 2026년 8월 3일 PM 5:09 UTCresolved

   우리의 납품업자는 수정을 실행하고 이것은 지금 해결됩니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 29일 AM 12:22 UTCidentified

   우리의 팀은 우리의 기술설계 팀이 해결하기 위하여 적극적으로 작동하는 것을 공동체에 있는 문제점을 확인했습니다. 새로 업로드 된 동영상이 누락되거나 엄지나일을 표시할 수 있으며, 특정 새로운 게시물 알림이 전송되지 않을 수 있습니다. iOS 및 Android 앱의 비디오 재생도 영향을 미칠 수 있습니다.

2. 2026년 7월 29일 PM 6:26 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 7월 29일 PM 7:06 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 15일 PM 7:08 UTCidentified

   우리는 커뮤니티 Meetup 대쉬보드 문제의 원인을 확인했으며 엔지니어링 팀은 수정 작업을 수행했습니다. 우리는 우리가 이것을 해결하기 때문에 당신의 인내를 평가합니다.

2. 2026년 7월 15일 PM 7:10 UTCidentified

   우리는 접근할 수 있는 공동체 모임 페이지의 인식이고 우리의 기술설계 팀은 고침에 작동하고 있습니다. 우리는 우리가 이것을 해결하기 때문에 당신의 인내를 평가합니다.

3. 2026년 7월 15일 PM 7:42 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 7월 15일 PM 8:02 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 30일 AM 9:49 UTCinvestigating

   We’re currently investigating reports of slow page loads and intermittent issues accessing Kajabi. Our engineering team is actively investigating and will provide updates as more information becomes available.

2. 2026년 6월 30일 AM 11:29 UTCinvestigating

   We're continuing to investigate reports of slow page loads and issues accessing Kajabi. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We'll continue to provide updates as more information becomes available.

3. 2026년 6월 30일 AM 11:38 UTCmonitoring

   A fix has been implemented, and we are seeing the platform recover. Users are once again able to access Kajabi, and services are returning to normal. We will continue to closely monitor to ensure stability and will provide additional updates if necessary.

4. 2026년 6월 30일 PM 1:37 UTCresolved

   This incident has been resolved.

1. 2026년 6월 26일 PM 5:41 UTCinvestigating

   We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.

2. 2026년 6월 26일 PM 5:50 UTCidentified

   We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.

3. 2026년 6월 26일 PM 6:28 UTCidentified

   We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.

4. 2026년 6월 26일 PM 6:50 UTCmonitoring

   A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.

5. 2026년 6월 26일 PM 7:41 UTCresolved

   This incident has been resolved.

1. 2026년 6월 24일 PM 9:00 UTCinvestigating

   The Kajabi platform is currently unavailable. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

2. 2026년 6월 24일 PM 9:04 UTCinvestigating

   The Kajabi platform may currently be unavailable for some Heroes. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

3. 2026년 6월 24일 PM 9:09 UTCmonitoring

   A fix has been implemented and we are seeing the platform recover. We will continue to monitor the situation.

4. 2026년 6월 24일 PM 9:21 UTCresolved

   This incident has been resolved.

1. 2026년 6월 17일 PM 7:16 UTCinvestigating

   Some Heroes and members are currently unable to access their Kajabi Communities and/or are experiencing other issues within the Community. Our engineering team is actively investigating. We will provide updates as soon as more information is available.

2. 2026년 6월 17일 PM 10:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 17일 PM 10:59 UTCresolved

   This incident has been resolved.

1. 2026년 6월 12일 PM 3:13 UTCinvestigating

   We're currently investigating an issue affecting Community Direct Messages (DMs) on both the web and the Kajabi Mobile App (KMA), where users may be unable to load previous messages or new messages may not appear. Our engineering team is actively looking into the issue. We'll share more updates as soon as we've identified the root cause. We highly appreciate your patience at this time.

2. 2026년 6월 12일 PM 3:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 12일 PM 3:56 UTCmonitoring

   We have identified the root cause and pushed out a fix. Your Community DMs should now be loading up properly. We'll continue to monitor the situation for any changes.

4. 2026년 6월 12일 PM 4:26 UTCresolved

   This incident has been resolved.

1. 2026년 6월 3일 PM 4:11 UTCidentified

   We are currently investigating reports that mykajabi.com subdomains are inaccessible for users located in Turkey. This may also impact Users making changing to their content.

2. 2026년 6월 3일 PM 4:11 UTCidentified

   We have identified the cause of the issue affecting mykajabi.com subdomains for users in Turkey. We will continue to provide updates as we make progress.

3. 2026년 6월 7일 AM 1:32 UTCresolved

   This incident has been resolved.

1. 2026년 6월 2일 PM 5:13 UTCinvestigating

   We are currently investigating reports of participants being unexpectedly disconnected from Live Rooms sessions. Our team is actively looking into the issue and will provide updates as they become available. We apologize for the disruption.

2. 2026년 6월 2일 PM 7:20 UTCinvestigating

   We are continuing to investigate this issue and will continue to provide further updates as they become available. We appreciate your patience.

3. 2026년 6월 2일 PM 8:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 6월 2일 PM 10:39 UTCresolved

   This incident has been resolved.

1. 2026년 5월 31일 AM 2:45 UTCmonitoring

   One of our vendors is undergoing scheduled maintenance from 7:30 PM – 8:30 PM PST. During this window, video and audio uploads may be delayed or appear stuck. We'll continue to provide updates here as they come.

2. 2026년 5월 31일 AM 3:30 UTCresolved

   The maintenance has completed successfully.

1. 2026년 5월 29일 PM 5:03 UTCinvestigating

   We are currently investigating reports of errors affecting community access. Some users may be unable to load or interact with community content. Our team has been alerted and is actively looking into the issue.

2. 2026년 5월 29일 PM 8:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 29일 PM 9:32 UTCresolved

   This incident has been resolved.

1. 2026년 5월 27일 PM 3:29 UTCinvestigating

   We are currently investigating reports of slower than expected response times with CoFounder. Our team is actively looking into the cause and working to restore normal performance as quickly as possible. We'll provide updates as we learn more.

2. 2026년 5월 27일 PM 4:32 UTCidentified

   We've identified the cause as an ongoing incident with OpenAI, which CoFounder relies on. CoFounder response times will remain delayed until OpenAI resolves the upstream issue. You can monitor OpenAI's status directly at https://status.openai.com. We'll continue to provide updates here as we learn more.

3. 2026년 5월 28일 PM 3:07 UTCresolved

   This incident has been resolved.

1. 2026년 5월 14일 PM 3:48 UTCidentified

   We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.

2. 2026년 5월 14일 PM 4:23 UTCmonitoring

   A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.

3. 2026년 5월 14일 PM 4:42 UTCresolved

   Functionality has been restored and the "Respond to dispute" button is working as expected.

1. 2026년 5월 13일 PM 2:05 UTCinvestigating

   We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible. As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at [email protected].

2. 2026년 5월 13일 PM 3:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 13일 PM 5:21 UTCresolved

   This incident has been resolved.

1. 2026년 5월 6일 PM 8:39 UTCidentified

   We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks. Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.

2. 2026년 5월 6일 PM 8:47 UTCresolved

   This incident has been resolved.