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    Kaseya 장애 기록

    49 Kaseya incidents · 2026년 6월 — official updates, affected components, duration and resolution details.

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    KaseyaOne Release v2.71.0

    시작 2026년 6월 24일 오후 9:31 UTC · 10h 59m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    KaseyaOne
    1. 2026년 6월 24일 오후 9:31 UTCscheduled

      We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.71.0 Start Time: Thursday, 25th June 2026 at 1:00 AM (EDT) Duration: Approximately 3 hours What You Need to Know: - Service Availability: During this maintenance period, we may experience some UI disruptions. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations. Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively

    2. 2026년 6월 25일 오전 4:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 6월 25일 오전 5:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 6월 25일 오전 8:29 UTCcompleted

      The scheduled maintenance has been completed.

    RMM - Syrah (APAC)- Platform Maintenance

    시작 2026년 6월 24일 오후 9:28 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 24일 오후 9:28 UTCscheduled

      In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.

    VSA9 - Scheduled System Maintenance - US - VSA136

    시작 2026년 6월 24일 오전 10:20 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 24일 오전 10:20 UTCscheduled

      On Saturday, 27th June, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

    VSA9 - Scheduled System Maintenance - SYD2 - RSSPRM

    시작 2026년 6월 24일 오전 10:02 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 24일 오전 10:02 UTCscheduled

      On Saturday, May 27th, maintenance is scheduled on the mentioned servers between 12:30 PM and 4:30 PM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

    VSA9 - Scheduled System Maintenance

    시작 2026년 6월 24일 오전 9:23 UTC · 진행 중

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Uniview Unified Backup Portal
    1. 2026년 6월 24일 오전 9:23 UTCscheduled

      On Saturday, 27th June, System maintenance is scheduled for the mentioned servers between 7:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

    2. 2026년 6월 25일 오전 9:24 UTCscheduled

      We will be undergoing scheduled maintenance during this time.

    Kaseya - US West - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 23일 오후 7:51 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 23일 오후 7:51 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/27/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    Kaseya - Canada East - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 23일 오후 7:48 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 23일 오후 7:48 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/25/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    Kaseya - US East - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 23일 오후 7:47 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 23일 오후 7:47 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/26/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    Kaseya - APAC Region - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 23일 오후 7:45 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 23일 오후 7:45 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/26/2026. Starting at 23:00 AEST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect only brief and intermittent impacts to your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    Kaseya - EMEA+South Africa Region - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 23일 오후 7:43 UTC · 진행 중

    Maintenance유지보수 이벤트
    1. 2026년 6월 23일 오후 7:43 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/25/2026. Starting at 21:00 GMT+1 for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect only brief and intermittent impacts to your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    Kaseya Store - Scheduled Maintenance - Release

    시작 2026년 6월 19일 오후 8:20 UTC · 5d 3h

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Kaseya Store
    1. 2026년 6월 19일 오후 8:20 UTCscheduled

      Kaseya Store - Scheduled Maintenance - Release New incident: Investigating On Monday, June 22nd, maintenance is scheduled on Kaseya Store, between 05:00 AM to 08:00 AM EDT. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. - Cloud Operations Team

    2. 2026년 6월 22일 오전 8:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 6월 22일 오전 9:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 6월 22일 오후 12:01 UTCcompleted

      The scheduled maintenance has been completed.

    VSA9 - Scheduled System Maintenance - NA1VSA20

    시작 2026년 6월 19일 오후 6:26 UTC · 4d 17h

    Maintenance유지보수 이벤트
    1. 2026년 6월 19일 오후 6:26 UTCscheduled

      On Saturday, June 20th, maintenance is scheduled on the following servers, between 07:00 AM and 09:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience. - Kaseya Cloud Operations Team

    2. 2026년 6월 20일 오전 10:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 6월 20일 오전 11:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 6월 20일 오전 11:30 UTCcompleted

      The scheduled maintenance has been completed.

    VSA10 - Scheduled System Maintenance

    시작 2026년 6월 19일 오후 5:07 UTC · 4d 12h

    Maintenance유지보수 이벤트
    1. 2026년 6월 19일 오후 5:07 UTCscheduled

      On Saturday, June 20th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

    2. 2026년 6월 20일 오전 3:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 6월 20일 오전 4:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 6월 20일 오전 7:27 UTCcompleted

      The scheduled maintenance has been completed.

    INKY - Internally sent emails are not getting delivered and emails to external recipients are getting delayed

    시작 2026년 6월 19일 오전 10:03 UTC · 3h 19m

    Outage중대한 인시던트
    1. 2026년 6월 19일 오전 10:03 UTCinvestigating

      The INKY R&D Team is investigating the issue where emails to internal recipients filtered through INKY are not showing up in INKY and not getting delivered to recipients. Emails to external recipients, while also not appearing in INKY, successfully get delivered but with a noticeable delay. Please subscribe to this incident to receive update notifications as they become available.

    2. 2026년 6월 19일 오전 10:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2026년 6월 19일 오전 10:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026년 6월 19일 오후 12:33 UTCmonitoring

      The service has caught up with processing through items queued in INKY, and the R&D team is reviewing individual examples of residual issues . Please work with our support team and provide them with message IDs for review if the issue appears to still persist.

    5. 2026년 6월 19일 오후 1:22 UTCresolved

      This incident has been resolved.

    Datto Workplace - Service Issue Affecting EU Cell 4, Cell 7, and Cell 16 (404 Error)

    시작 2026년 6월 19일 오전 8:51 UTC · 3h 40m

    Outage심각한 인시던트
    1. 2026년 6월 19일 오전 8:51 UTCinvestigating

      We are currently investigating an issue where partners are unable to access the Workplace portal. Partners in EU Cell 4, EU Cell 7, and EU Cell 16 are experiencing service disruptions and may receive a 404 Error when attempting to access the portal. Our engineering team is actively investigating the issue and working to restore service as quickly as possible.

    2. 2026년 6월 19일 오전 8:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 6월 19일 오전 11:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026년 6월 19일 오후 12:31 UTCresolved

      This incident has been resolved.

    VSA10 - Scheduled System Maintenance APAC

    시작 2026년 6월 18일 오후 3:50 UTC · 4d 14h

    Maintenance유지보수 이벤트
    1. 2026년 6월 18일 오후 3:50 UTCscheduled

      On Friday, June 19th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 02:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

    2. 2026년 6월 19일 오후 1:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 6월 19일 오후 2:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 6월 19일 오후 2:54 UTCcompleted

      The scheduled maintenance has been completed.

    Kaseya - APAC Region - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 18일 오후 2:06 UTC · 5d 23h

    Maintenance유지보수 이벤트
    1. 2026년 6월 18일 오후 2:06 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 23:00 AEST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    2. 2026년 6월 21일 오후 1:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 2026년 6월 21일 오후 5:00 UTCcompleted

      The scheduled maintenance has been completed.

    Kaseya - EMEA Region - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 18일 오후 2:04 UTC · 6d 4h

    Maintenance유지보수 이벤트
    1. 2026년 6월 18일 오후 2:04 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 20:00 GMT+1 for an estimated 5 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    2. 2026년 6월 21일 오후 7:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 2026년 6월 22일 오전 12:00 UTCcompleted

      The scheduled maintenance has been completed.

    VSA10 - Scheduled Maintenance - v10.27 Release - US

    시작 2026년 6월 18일 오후 1:59 UTC · 3d 11h

    Maintenance유지보수 이벤트
    1. 2026년 6월 18일 오후 1:59 UTCscheduled

      On Thursday, June 18th, System maintenance is scheduled for the mentioned servers, between 09:00 PM and 12:00 AM ET. During this maintenance, we will be updating the VSA10 version from 10.26 to 10.27. However, the anticipated downtime is minimal. Release Notes We apologize for any inconvenience. - Cloud Operations Team

    2. 2026년 6월 19일 오전 12:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 6월 19일 오전 1:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 6월 19일 오전 4:48 UTCcompleted

      The scheduled maintenance has been completed.

    Kaseya - US/Canada Region - Scheduled Network Infrastructure Maintenance

    시작 2026년 6월 18일 오후 1:57 UTC · 6d 6h

    Maintenance유지보수 이벤트
    1. 2026년 6월 18일 오후 1:57 UTCscheduled

      We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 21:00 EST for an estimated 4 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you should expect little to no downtime for your Products and Services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

    2. 2026년 6월 22일 오전 1:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 2026년 6월 22일 오전 5:00 UTCcompleted

      The scheduled maintenance has been completed.