Lmax 장애 기록

1. 2026년 10월 16일 오후 2:53 UTCidentified

   LMAX 웹 사이트 (www.lmax.com)는 현재 호스팅 엔진에 필요한 변경으로 인해 일부 사용자에게 사용할 수 없습니다. 불편을 끼쳐 드려 죄송합니다. 우리는 곧 업데이트를 제공 할 것입니다.

2. 2026년 10월 16일 오후 3:01 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 10월 16일 오후 3:11 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 22일 오전 6:49 UTCinvestigating

   We are investigating market data related incident that has started at 06:09 UTC

2. 2026년 5월 22일 오전 8:11 UTCinvestigating

   We are currently investigating alternative solutions to restore service.

3. 2026년 5월 22일 오전 9:18 UTCresolved

   Services are now restored.

1. 2026년 5월 18일 오전 9:07 UTCinvestigating

   We are currently investigating the issue. Front End application is not affected by this incident. More updates to follow shortly.

2. 2026년 5월 18일 오전 9:51 UTCmonitoring

   A fix has been successfully implemented and service is restored. We are currently monitoring the system.

3. 2026년 5월 18일 오전 11:16 UTCresolved

   This incident has been resolved.

1. 2026년 5월 14일 오후 1:14 UTCidentified

   We apologise for the downtime. The cause is unexpectedly prolonged maintenance that involved patching the underlying servers against some of the recent serious vulnerabilities. While we have been solving hiccups and gremlins we discovered during the patching, unfortunately the pre-set maintenance template resolved it automatically. Please accept our apologies. ETA: 1h.

2. 2026년 5월 14일 오후 3:11 UTCresolved

   The extended UAT maintenance has been completed successfuly. We have released a new version of the software and conducted other urgent maintenance. Please accept our sincere apologies for the delay.

1. 2026년 4월 30일 오전 3:59 UTCinvestigating

   Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.

2. 2026년 4월 30일 오전 5:03 UTCidentified

   Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.

3. 2026년 4월 30일 오전 7:23 UTCresolved

   Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.

1. 2026년 4월 29일 오후 1:25 UTCinvestigating

   We are currently investigating the issue where Crypto deposits are not showing full ledger information for Broker Clients.

2. 2026년 4월 29일 오후 2:23 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 4월 29일 오후 2:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 4월 29일 오후 3:06 UTCresolved

   This incident has been resolved.

1. 2026년 3월 5일 오전 9:52 UTCinvestigating

   We will be undergoing scheduled maintenance during this time.

2. 2026년 3월 5일 오전 11:46 UTCresolved

   This incident has been resolved.

1. 2026년 2월 20일 오후 6:51 UTCinvestigating

   We are investigating incident related to internet connectivity.

2. 2026년 2월 20일 오후 7:17 UTCmonitoring

   We have recorded impact on the internet based services in London between 18:36 and 18:46 DST. We are currently monitoring the situation.

3. 2026년 2월 20일 오후 7:47 UTCresolved

   This incident has been resolved.

1. 2026년 2월 2일 오후 12:49 UTCinvestigating

   We are investigating an incident impacting emails sent from lmax.com and lmaxdigital.com domains to external contacts.

2. 2026년 2월 2일 오후 2:40 UTCmonitoring

   We have implemented a fix earlier this morning and are gradually recovering external outbound email service.

3. 2026년 2월 2일 오후 3:53 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 2월 3일 오전 7:58 UTCresolved

   This incident has been resolved.

1. 2026년 1월 14일 오후 1:24 UTCinvestigating

   We are currently investigating incident related to Perpetual Futures FIX trading.

2. 2026년 1월 14일 오후 2:01 UTCmonitoring

   We are monitoring the incident after applying the fix.

3. 2026년 1월 14일 오후 2:10 UTCresolved

   The incident has been resolved.

1. 2025년 12월 12일 오후 9:52 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 12월 12일 오후 10:27 UTCresolved

   We are pleased to announce the incident has now been resolved. We investigated the issue, identified a fix, raised a change request for the proposed resolution and actioned the change. This has been tested and confirmed resolved.

1. 2025년 12월 8일 오전 10:19 UTCinvestigating

   Some clients reported rejections from https://api.lmaxtrader.com.

2. 2025년 12월 8일 오전 10:58 UTCmonitoring

   We have created a workaround for the issue. Some clients confirmed connectivity.

3. 2025년 12월 8일 오후 12:00 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 오후 2:12 UTCidentified

   Please note that DFX Trading Portal is currently unavailable. Please contact support if you wish to place a trade.

2. 2025년 11월 18일 오후 2:55 UTCresolved

   The incident has been resolved as of 14:42 UTC.

1. 2025년 11월 18일 오후 12:03 UTCinvestigating

   we are currently investigating the issue. Should have you have any issues logging in please do not hesitate to contact our LMAX Client Services team.

2. 2025년 11월 18일 오후 12:59 UTCresolved

   Please note this incident is now resolved. For further queries, please do hesitate to contact our LMAX Client Services team via [email protected] or via +44 20 3192 2555.

1. 2025년 11월 12일 오전 9:33 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 11월 12일 오전 11:08 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 11월 12일 오전 11:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 11월 12일 오후 1:36 UTCresolved

   This incident has been resolved.

1. 2025년 8월 18일 오후 12:58 UTCresolved

   Trading was briefly suspended on the Production Perpetual Futures Exchange due to an issue connecting to a third-party pricing source. All functionality has now resumed; markets were opened at 13:55 BST.

1. 2025년 6월 20일 오후 1:41 UTCinvestigating

   We are currently investigating the issue

2. 2025년 6월 20일 오후 2:35 UTCresolved

   this incident has now been resolved.

1. 2024년 7월 19일 오전 6:13 UTCinvestigating

   We are currently investigating incident impacting MT4 Retail service.

2. 2024년 7월 19일 오전 8:12 UTCmonitoring

   We have implemented the workaround and are monitoring the incident

3. 2024년 7월 19일 오전 9:04 UTCresolved

   The incident has been resolved

1. 2024년 7월 8일 오후 8:14 UTCinvestigating

   We are currently investigating the issue with Live Chat. For urgent queries, please contact us via phone on + 44 20 3192 2555

2. 2024년 7월 8일 오후 9:03 UTCresolved

   This incident has now been resolved

1. 2024년 6월 20일 오후 7:30 UTCidentified

   There is currently an intermittent issue affecting some of services fronted by Cloudflare. Clients who are using impacted services will be getting 502 errors. This issue is logged on Cloudflare status page: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck We are monitoring the issue and are prepared to take mitigation action should the problem worsen.

2. 2024년 6월 20일 오후 8:05 UTCidentified

   Cloudflare posted updated on their status page: The issue has been identified and a fix is being implemented. Posted at 20:52 BST We are continuing to monitor the situation.

3. 2024년 6월 20일 오후 8:18 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

4. 2024년 6월 20일 오후 8:22 UTCresolved

   This incident has been resolved.