Mavenlink undefined 장애 기록

1. 2026년 8월 31일 PM 3:22 UTCinvestigating

   데이터 처리 인프라는 Insights Data Export가 처리되지 않는 뒤에 실행됩니다.

2. 2026년 8월 31일 PM 3:51 UTCidentified

   우리는 문제의 근본 원인을 발견하고 이제 해결에 노력하고 있습니다.

3. 2026년 8월 31일 PM 4:17 UTCmonitoring

   우리는 수정을 구현하고 결과를 모니터링합니다. 정상으로 돌아야하지만 가까운 시계를 계속해야합니다.

4. 2026년 8월 31일 PM 4:53 UTCresolved

   이 사건은 해결되었습니다. Insights 데이터 수출은 현재 정상으로 처리됩니다. 감사합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 18일 PM 2:33 UTCmonitoring

   구독된 이벤트를 생성하는 지연이 있습니다. 문제와 수정이 구현되었습니다. 이전 이벤트는 여전히 접근 할 수 있습니다. 데이터 손실이 예상되지 않습니다. 새로운 이벤트는 계속 생성하지만 지연.

2. 2026년 8월 18일 PM 4:33 UTCresolved

   이 사건은 해결되었습니다. 새로운 이벤트는 이제 사건 기간 동안 이벤트를 포함하여 구독 이벤트 API에서 일반적으로 생성됩니다. 우리는이 문제에 대해 불편을 끼쳐 드려 죄송합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 27일 AM 12:04 UTCinvestigating

   우리는 표준 Insights 데이터 부하를 가진 문제점을 조사하고 있습니다. 일부 계정은 데이터를 수신하거나 지연된 일정에 수신하지 않습니다. 업로드 상태를 볼 수 있는 방법을 배우려면 Insights Overview Knowledge Base 기사를 참조하십시오.

2. 2026년 7월 27일 AM 12:11 UTCmonitoring

   우리는 수정을 구현하고 결과를 모니터링합니다. 정상으로 돌아야하지만 가까운 시계를 계속해야합니다.

3. 2026년 7월 27일 AM 12:32 UTCresolved

   이 사건은 해결되었습니다. Kantata OX의 모든 영역은 정상으로 돌아갑니다. 감사합니다!

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 18일 PM 8:12 UTCinvestigating

   We are investigating reports that the tasks reordering in templates is not working correctly.

2. 2026년 6월 18일 PM 8:31 UTCidentified

   The likely cause of the issue has been identified and a potential fix is in the works.

3. 2026년 6월 18일 PM 9:54 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2026년 6월 18일 PM 10:54 UTCidentified

   We have identified the issue and are deploying a fix.

5. 2026년 6월 18일 PM 11:20 UTCresolved

   We have a deployed a fix and task reordering in templates is functioning correctly again.

1. 2026년 6월 15일 PM 1:10 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 6월 15일 PM 1:45 UTCinvestigating

   We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

3. 2026년 6월 15일 PM 2:11 UTCinvestigating

   We are continuing to investigate this issue.

4. 2026년 6월 15일 PM 2:14 UTCidentified

   The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

5. 2026년 6월 15일 PM 2:34 UTCidentified

   We are continuing to work on a fix for this issue.

6. 2026년 6월 15일 PM 2:43 UTCmonitoring

   A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

7. 2026년 6월 15일 PM 2:55 UTCresolved

   The project time and expense export functionality is now available again.

1. 2026년 6월 12일 PM 4:55 UTCinvestigating

   We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

2. 2026년 6월 12일 PM 5:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 12일 PM 5:52 UTCresolved

   This incident has been resolved.

1. 2026년 6월 2일 PM 6:40 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 6월 2일 PM 7:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 6월 2일 PM 7:31 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2026년 6월 2일 PM 8:01 UTCmonitoring

   A fix has been deployed and we are monitoring the results.

5. 2026년 6월 2일 PM 8:21 UTCresolved

   This incident has been resolved.

1. 2026년 5월 13일 PM 8:29 UTCinvestigating

   Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

2. 2026년 5월 13일 PM 8:32 UTCidentified

   The issue has been identified and a fix is being rolled out.

3. 2026년 5월 13일 PM 8:34 UTCmonitoring

   The fix has been implemented and we are monitoring the results.

4. 2026년 5월 13일 PM 8:34 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026년 5월 13일 PM 8:38 UTCresolved

   This incident has been resolved.

1. 2026년 4월 30일 PM 11:01 UTCinvestigating

   We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 2026년 5월 1일 AM 12:08 UTCinvestigating

   Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

3. 2026년 5월 1일 AM 2:17 UTCresolved

   The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

1. 2026년 4월 21일 PM 12:17 UTCinvestigating

   We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 2026년 4월 21일 PM 12:38 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 2026년 4월 21일 PM 1:13 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 2026년 4월 21일 PM 1:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026년 4월 21일 PM 1:24 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

1. 2026년 4월 6일 PM 3:21 UTCinvestigating

   We are currently noticing data sync issues on MBridge.

2. 2026년 4월 6일 PM 3:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 4월 6일 PM 3:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

4. 2026년 4월 6일 PM 4:19 UTCresolved

   This incident has been resolved.

1. 2026년 4월 1일 PM 11:09 UTCidentified

   Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

2. 2026년 4월 1일 PM 11:31 UTCmonitoring

   We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

3. 2026년 4월 2일 AM 2:32 UTCmonitoring

   Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

4. 2026년 4월 2일 AM 2:39 UTCresolved

   All data in audit logs is now up to date.

1. 2026년 3월 26일 PM 5:29 UTCinvestigating

   We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

2. 2026년 3월 26일 PM 5:42 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 2026년 3월 26일 PM 5:48 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 2026년 3월 26일 PM 6:45 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 2026년 1월 14일 PM 3:41 UTCinvestigating

   We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

2. 2026년 1월 14일 PM 4:17 UTCinvestigating

   We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

3. 2026년 1월 14일 PM 4:24 UTCinvestigating

   We are continuing to investigate this issue.

4. 2026년 1월 14일 PM 4:29 UTCidentified

   The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

5. 2026년 1월 14일 PM 4:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2026년 1월 14일 PM 4:57 UTCinvestigating

   We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

7. 2026년 1월 14일 PM 5:53 UTCmonitoring

   We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

8. 2026년 1월 14일 PM 6:25 UTCresolved

   This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

1. 2025년 12월 16일 PM 5:42 UTCinvestigating

   We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

2. 2025년 12월 16일 PM 6:00 UTCinvestigating

   Site load times have returned to normal.

3. 2025년 12월 16일 PM 6:20 UTCidentified

   We have identified the issue and we are working on a fix for it.

4. 2025년 12월 16일 PM 6:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025년 12월 16일 PM 7:34 UTCresolved

   This incident has been resolved.

1. 2025년 11월 21일 AM 12:44 UTCinvestigating

   We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

2. 2025년 11월 21일 PM 5:30 UTCidentified

   We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

3. 2025년 11월 24일 PM 5:31 UTCidentified

   We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

4. 2025년 11월 26일 AM 12:40 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

5. 2025년 11월 26일 AM 2:44 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 2025년 10월 29일 PM 6:28 UTCidentified

   Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

2. 2025년 10월 29일 PM 6:35 UTCidentified

   Our Business Intelligence Partner has identified the issue and they are working on a fix.

3. 2025년 10월 29일 PM 7:04 UTCidentified

   Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

4. 2025년 10월 29일 PM 7:13 UTCidentified

   The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

5. 2025년 10월 29일 PM 7:29 UTCmonitoring

   Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

6. 2025년 10월 29일 PM 8:05 UTCresolved

   Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

1. 2025년 10월 20일 PM 4:04 UTCinvestigating

   We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

2. 2025년 10월 20일 PM 4:20 UTCidentified

   Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

3. 2025년 10월 20일 PM 6:02 UTCmonitoring

   The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

4. 2025년 10월 20일 PM 7:13 UTCresolved

   The incident is now resolved. Thank you for your patience.

1. 2025년 9월 29일 PM 10:45 UTCinvestigating

   We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

2. 2025년 9월 29일 PM 10:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 9월 29일 PM 10:52 UTCmonitoring

   The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

4. 2025년 9월 29일 PM 11:02 UTCresolved

   This incident has been resolved.

1. 2025년 9월 16일 AM 4:24 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 9월 16일 AM 4:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 9월 16일 AM 4:49 UTCidentified

   We have confirmed that the issue is with our cloud provider. We have reached out to their support team to resolve the issue but expect it may take up to 24 hours to resolve completely.

4. 2025년 9월 16일 PM 4:04 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!