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    Mozilla Cloud 장애 기록

    6 Mozilla Cloud incidents · 2024년 3월 — official updates, affected components, duration and resolution details.

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    Relay Phone Masking Issue

    시작 2025년 9월 19일 오후 5:14 UTC · 2h 42m

    Issues경미한 인시던트
    1. 2025년 9월 19일 오후 5:14 UTCinvestigating

      We are currently investigating an issue with phone masking.

    2. 2025년 9월 19일 오후 5:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 9월 19일 오후 7:56 UTCresolved

      This incident has been resolved.

    Monitor Unavailable

    시작 2025년 1월 15일 오후 7:42 UTC · 2h 41m

    Outage중대한 인시던트
    1. 2025년 1월 15일 오후 7:42 UTCinvestigating

      We are currently investigating this issue.

    2. 2025년 1월 15일 오후 10:22 UTCresolved

      This incident has been resolved.

    Phone Calls and Text Messages Not Working

    시작 2025년 1월 2일 오후 4:42 UTC · 3h 45m

    Outage중대한 인시던트
    1. 2025년 1월 2일 오후 4:42 UTCinvestigating

      We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

    2. 2025년 1월 2일 오후 8:26 UTCresolved

      This incident has been resolved.

    Monitor Home Page Unavailable

    시작 2024년 12월 4일 오후 8:34 UTC · 19m

    Pending
    1. 2024년 12월 4일 오후 8:34 UTCinvestigating

      We are currently investigating the issue.

    2. 2024년 12월 4일 오후 8:53 UTCresolved

      This incident has been resolved.

    VPN Issue

    시작 2024년 11월 19일 오후 7:44 UTC · 3h 38m

    Pending
    영향을 받은 구성 요소
    Mozilla VPN
    1. 2024년 11월 19일 오후 7:44 UTCidentified

      We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

    2. 2024년 11월 19일 오후 7:44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2024년 11월 19일 오후 11:22 UTCresolved

      This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

    Relay Incident

    시작 2024년 3월 28일 오후 4:13 UTC · 3h 22m

    Outage중대한 인시던트
    1. 2024년 3월 28일 오후 4:13 UTCinvestigating

      We are currently investigating an issue with Relay.

    2. 2024년 3월 28일 오후 7:35 UTCresolved

      This incident has been resolved.