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    Octopus 장애 기록

    55 Octopus incidents · 2023년 7월 — official updates, affected components, duration and resolution details.

    현재 상태로 돌아가기

    GitHub를 사용하여 인스턴스를 사용하는 고객은 GitHub 아웃리지에 영향을 미칠 수 있습니다

    시작 2026년 10월 22일 오후 5:17 UTC · 1h 44m

    Pending
    1. 2026년 10월 22일 오후 5:17 UTCmonitoring

      Octopus는 직접 영향을 미치지만, GitHub에서 의존하는 파이프라인 또는 구성을 가진 Octopus 인스턴스는 화면 오류, 실패 배포 및 현재 GitHub 아웃리지로 인해 다른 후속 문제를 경험할 수 있습니다. GitHub 아웃리지에 대한 자세한 내용은 다음을 방문하십시오. https://www.githubstatus.com 우리는 더 많은 보고서를 모니터링하고 정보가 제공되면 업데이트됩니다.

    2. 2026년 10월 22일 오후 7:02 UTCresolved

      GitHub에 따르면, 그들의 서비스는 정상 작동을 재개했습니다. 더 많은 것을 찾을 수 있습니다. HTTPS://www.githubstatus.com

    공식 인시던트 업데이트를 자동 번역했습니다.

    제대로 적용되지 않는 권한

    시작 2026년 10월 5일 오후 3:48 UTC · 8h 8m

    Outage중대한 인시던트
    1. 2026년 10월 5일 오후 3:48 UTCinvestigating

      현재 투자

    2. 2026년 10월 5일 오후 3:53 UTCinvestigating

      우리는 현재이 문제를 조사하고있다.

    3. 2026년 10월 5일 오후 4:46 UTCinvestigating

      우리는 현재이 문제를 조사하고있다. 이것은 몇 가지 인스턴스에만 영향을 미칩니다.

    4. 2026년 10월 5일 오후 5:06 UTCmonitoring

      이 문제는 간헐적이 고 외부 서비스에 기인. 우리는 현재 더 많은 보고서를 모니터링하고 있습니다.

    5. 2026년 10월 5일 오후 11:56 UTCresolved

      우리는 사용자가 감사 로그 페이지를 볼 수 없었던 사용자의 결과로 발생하는 문제 (https://github.com/OctopusDeploy/Issues/issues/10288)를 식별하고 해결했습니다. 이것은 2026.4.6234에서 조정됩니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    https://g.octopushq.com/ 인증서 문제

    시작 2026년 7월 31일 오후 1:32 UTC · 1h 32m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus.comOctopus Cloud
    1. 2026년 7월 31일 오후 1:32 UTCinvestigating

      우리는 현재 https://g.octopushq.com에 대한 우리의 인증서와 함께 문제를 조사하고 있습니다. 고객은 V5를 사용하여 CLI를 다운로드하고 서버 단계를 빌드하는 빌드 서버와 문제를 볼 수 있습니다.

    2. 2026년 7월 31일 오후 2:02 UTCmonitoring

      우리는 우리의 URL 단축 서비스로 https://g.octopushq.com에 대한 인증서 문제를 식별하고 mitigated. 모든 g.octopushq.com URL은 이제 인증서를 제시해야합니다. 가장 주목할만한 고객은 이제 단계 버전을 사용하기 전에 Octopus CLI 툴링을 다운로드 할 수 있어야합니다. 이메일 [email protected] 문제가있는 경우 다음 몇 시간 동안 계속 모니터링 할 것입니다.

    3. 2026년 7월 31일 오후 3:04 UTCresolved

      이 문제는 해결되었습니다. 우리는 사건을 조사했습니다. 더 궁금한 점이 있으시면 [email protected]으로 문의하십시오.

    공식 인시던트 업데이트를 자동 번역했습니다.

    서비스 연결 문제 upstream Azure 아웃리지

    시작 2026년 7월 23일 오후 4:08 UTC · 4h 19m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Octopus.com
    1. 2026년 7월 23일 오후 4:08 UTCidentified

      미국 서부 지역의 상류 Azure 문제로 인해 일부 서비스는 또는 간헐적인 연결이 없을 수 있습니다. 우리는 우리의 체계에 충격을 감시하기 위하여 계속됩니다.

    2. 2026년 7월 23일 오후 4:09 UTCidentified

      Known 충격적인 서비스: - Octopus.com 블로그

    3. 2026년 7월 23일 오후 6:35 UTCmonitoring

      Azure의 완화는 영향을받는 서비스에 액세스 할 수 있습니다. 우리는 서비스 가용성을 감시하는 것을 계속할 것입니다.

    4. 2026년 7월 23일 오후 8:28 UTCresolved

      Azure는이 문제를 해결했습니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Bicep 배포는 2026.3.4658 또는 나중에 업그레이드 한 후 실패 할 수 있습니다

    시작 2026년 7월 3일 오전 12:25 UTC · 32d 11h

    Outage중대한 인시던트
    1. 2026년 7월 3일 오전 12:25 UTCidentified

      우리는 기존의 Bicep 배포가 실패 할 수있을 때 Octopus Server 2026.3.4658 또는 나중에 문제점을 확인했습니다. 우리는 운동 https://github.com/OctopusDeploy/Issues/issues/10129로 이것을 추적하는 공중 문제점이 있습니다 우리는 수정에 종사하고이 사건과 공개 문제를 해결 할 때 업데이트합니다.

    2. 2026년 8월 4일 오후 12:23 UTCresolved

      The fix has been live across all Octopus Cloud servers for several weeks now without further issues.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Ability to deploy in West US 2 might be affected

    시작 2026년 5월 29일 오전 6:10 UTC · 18h 28m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 5월 29일 오전 6:10 UTCmonitoring

      Our upstream provider, Azure in West US2, is currently experiencing an issue which might be affecting your ability to deploy. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

    2. 2026년 5월 30일 오전 12:38 UTCresolved

      Our upstream provider, Azure in West US2, has resolved their issue. While the issue was ongoing, some Octopus Cloud instances in West US2 may have experienced brief downtime and network communication issues. For more details, see Azure's incident report (Tracking ID: GHRP-84G) at https://azure.status.microsoft/en-us/status/history/.

    Amazon ECS Service Steps fail with 'Container.image contains invalid cha...

    시작 2026년 5월 15일 오후 12:36 UTC · 2d 22h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 5월 15일 오후 12:36 UTCidentified

      We have identified the issue and are working on a fix. If you are experiencing this please see the Github issue below for workarounds - https://github.com/OctopusDeploy/Issues/issues/10026

    2. 2026년 5월 18일 오전 10:49 UTCresolved

      We have pushed out a fix for this issue and it should be rolling out to Octopus Cloud customers over the next few days. Please contact [email protected] if you are seeing this issue and we can arrange to get your instance upgraded.

    Dynamic Worker issues in West US 2

    시작 2026년 5월 5일 오후 1:18 UTC · 1d 17h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 5월 5일 오후 1:18 UTCidentified

      We have observed issues provisioning Dynamic Workers in our West US 2 region. We are working on mitigations and monitoring. A small number of customers have experienced lease failures.

    2. 2026년 5월 5일 오후 1:25 UTCidentified

      We are in the process of switching Octopus Cloud instances in the West US 2 region to use dynamic workers in our standby region (Central US). Customers who have experienced leasing failures should retry their deployments or runbook runs.

    3. 2026년 5월 5일 오후 1:43 UTCmonitoring

      We have completed switching Octopus Cloud instances in the West US 2 region to use dynamic workers in our standby region (Central US). This should mitigate this issue for all customers. We will update this incident when dynamic workers in West US 2 are stable and we have reverted all Cloud instances back to using workers in West US 2.

    4. 2026년 5월 7일 오전 12:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 2026년 5월 7일 오전 6:40 UTCresolved

      We have not observed any further issues in the West US 2 region so all Octopus Cloud instances in the West US 2 region are using dynamic workers in West US 2 once again.

    AWS Deployment Failures for Cloud Customers

    시작 2026년 4월 1일 오전 8:06 UTC · 6d 20h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 4월 1일 오전 8:06 UTCinvestigating

      We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments. Our team is actively investigating and working to resolve the issue. Workaround: If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue: export AWS_REGION= for Bash $env:AWS_REGION = " " for Powershell E.g export AWS_REGION=ap-southeast-2 $env:AWS_REGION = "ap-southeast-2" We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at [email protected]

    2. 2026년 4월 1일 오전 8:36 UTCinvestigating

      We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments. Our team is actively investigating and working to resolve the issue. Workaround: If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue: export AWS_REGION=[REGION] for Bash $env:AWS_REGION = "[REGION]" for Powershell E.g export AWS_REGION=ap-southeast-2 $env:AWS_REGION = "ap-southeast-2" We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at [email protected]

    3. 2026년 4월 8일 오전 4:11 UTCresolved

      This incident has been resolved.

    Deployments using AWS-dependent resources may fail with “No RegionEndpoint or ServiceURL configured.”

    시작 2026년 3월 30일 오후 12:43 UTC · 0m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 3월 30일 오후 12:43 UTCresolved

      We have identified the cause of this issue and have produced a fix in Octopus version 2026.2.3825. Please email [email protected] if you are seeing AWS region endpoint errors in your deployments similar to the one in the title and we can discuss upgrade options.

    gRPC port (8443) shows Octopus Cloud instance is Undergoing Maintenance

    시작 2026년 3월 24일 오전 4:13 UTC · 1d 1h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 3월 24일 오전 4:13 UTCinvestigating

      We have identified the cause and are working to complete it as quickly as possible. We will provide another update once the issue is resolved.

    2. 2026년 3월 24일 오전 4:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2026년 3월 24일 오전 5:58 UTCmonitoring

      We have a resolution for the issue, and it should be rolled out to customer instances during their next maintenance windows. If this blocks your deployments in the meantime, please reach out to support.

    4. 2026년 3월 25일 오전 6:09 UTCresolved

      This incident has been resolved. Please don't hesitate to reach out to our support team if you are still having any related problems.

    Emails are currently not being delivered

    시작 2026년 2월 26일 오전 1:51 UTC · 3h 56m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Control Center (billing.octopus.com)Octopus CloudSign-in/Sign-up (octopus.com)
    1. 2026년 2월 26일 오전 1:51 UTCidentified

      Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications. We're currently investigating and will update this page when we know more.

    2. 2026년 2월 26일 오전 5:11 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2026년 2월 26일 오전 5:32 UTCidentified

      Sign-in/sign-up emails have been restored. Note: emails will now be sent from [email protected]

    4. 2026년 2월 26일 오전 5:47 UTCresolved

      Email services have now been restored. Please contact [email protected] if you encounter any issues with email delivery.

    Ubuntu Dynamic Workers are failing to lease

    시작 2026년 2월 2일 오후 9:31 UTC · 1d 0h

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2026년 2월 2일 오후 9:31 UTCinvestigating

      Octopus Cloud instances are failing to lease Ubuntu Dynamic Workers due to an issue with our upstream provider. We are currently investigating and working on mitigating the issue.

    2. 2026년 2월 2일 오후 10:09 UTCidentified

      Azure have identified the following issue on their side that affects the Dynamic Workers: Virtual Machines and dependent services - Service management issues in multiple regions. They are actively working to mitigate impact and expect it to be resolved by approximately 00:00 UTC. See Azure status page for additional details: https://azure.status.microsoft/en-gb/status

    3. 2026년 2월 2일 오후 11:46 UTCmonitoring

      Azure have rolled out a fix for this issue and we are seeing Dynamic Workers return to normal operation across all regions.

    4. 2026년 2월 2일 오후 11:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 2026년 2월 3일 오후 9:38 UTCresolved

      Azure has resolved the issue that was causing our Dynamic Workers lease failures and we haven't seen any additional failures since yesterday.

    6. 2026년 2월 13일 오전 4:58 UTCpostmortem

      # Summary On 2 Feb 2026, between 20:13:34 to 22:56:04 UTC, Octopus Cloud customers in `West US 2` and `West Europe` may have experienced failed deployments or failed runbook runs due to `Ubuntu Dynamic Worker` steps failing on Leasing timeout.  This disruption was caused by Azure failing to provision Virtual Machines across multiple regions - see Azure Issue `FNJ8-VQZ` on [Azure Status History](https://azure.status.microsoft/en-us/status/history/).  # Background Octopus Cloud [Dynamic Workers](https://octopus.com/docs/octopus-cloud/dynamic-worker) are isolated virtual machines that we provide as part of our Octopus Cloud Subscription offering as a way to execute deployment and runbook steps and scripts, without needing to run on the Octopus Server or deployment targets themselves. Customers can use both Windows and Ubuntu Dynamic Workers.  Octopus provides a [dynamic worker pool](https://octopus.com/docs/infrastructure/workers/dynamic-worker-pools) of these virtual machine types from which, as required by your deployment/runbook steps, your Octopus Cloud will exclusively lease a freshly provisioned dynamic worker VM for a limited time. ## Dynamic Workers Lifecycle 1. **Provisioning** - a new Azure Virtual Machine is provisioned, using the requested [Dynamic Worker image](https://octopus.com/docs/infrastructure/workers/dynamic-worker-pools#dynamic-worker-images) \(Windows/Ubuntu with a set of pre-installed tools\). 2. **Pool** - the newly created Dynamic Worker \(VM\) is placed in a worker pool until an instance requests a Dynamic Worker in one of its deployments/runbooks steps. Each region \(US, Europe and Australia\) has different pools for Windows and Ubuntu workers, with additional standby pools that can be turned on in cases of a temporary outage in an Azure region \(see below\). Octopus Cloud continuously monitors the pools’ levels and provision new workers automatically to keep them full. 3. **Leasing** - When a [deployment/runbook that uses a Dynamic Worker](https://octopus.com/docs/infrastructure/workers#where-steps-run) starts, if the instance doesn’t have a leased worker already \(in which case, it will continue using this worker, extending the worker’s lease for the new run\), the Octopus Server will request a new worker from the appropriate pool. This worker will be exclusively leased to this instance until it is no longer needed \(i.e. wasn’t used for an hour\) or until its maximum lifespan is reached \(3 days by default\).  4. **Deletion** - After a worker is no longer needed or it has reached its maximum lifespan, it is considered expired and will be deleted by the system automatically. The next time that the same instance will require a worker, it will lease a new one from the pool \(see above\). ## System Resilience & Safeguards Octopus Cloud implements multiple layers of protection to ensure Dynamic Workers’ availability and minimize customer impact in cases of service disruptions: * **Pre-provisioned Worker Pools:** We maintain multiple [dynamic worker pools](https://octopus.com/docs/infrastructure/workers/dynamic-worker-pools) \(for the different virtual machine OS and sizes\) with ready-to-use workers to provide immediate availability when deployments/runbooks are triggered, rather than waiting for on-demand provisioning. This also provides a safety buffer in cases where we can’t provision new Dynamic Workers due to temporary outages. * **Standby Services in Multiple Regions:** We maintain standby Dynamic Worker services in alternate Azure regions that we activate to provide continuity when a primary region experiences issues # Key Timing ‌ # Timeline and Impact All dates and times below are in UTC **Feb 2 2026:** **18:52:** 1st failed Dynamic Worker provisioning - At this point, our Dynamic Workers Service continued supplying workers successfully from the pools. However, since we couldn’t provision new workers, the pools started depleting.  **20:13:** 1st Ubuntu Dynamic Worker lease failed in `West US2` Azure region \(once the pool was depleted\) - start of customer impact **20:47:** Octopus on-call was paged after 3 Dynamic Worker lease requests failed in `West US2`. The on-call then started the incident to investigate the issue **20:47-21:20**:  * Octopus engineers started setting up a Dynamic Workers Service on a different Azure region in the US to mitigate the issue.  * During the investigation we saw that Dynamic Workers were also failing to provision in the `West Europe` and `East Australia` Azure regions. At this point we realized that this was a multi-region outage in Azure and decided to open a support ticket with them. * Octopus Engineers turned off non-essential services \(e.g. Instance Upgrades\) to preserve the available Dynamic Workers for customer use. **21:24:** an on-call engineer opened a Sev A support ticket with Azure **21:31:** We published the initial partial outage alert for Octopus Cloud on [https://status.octopus.com/](https://status.octopus.com/)  **21:33:** 1st Dynamic Worker lease failed in `West Europe` **21:42:** Azure acknowledged the multi-region issue and reported that they are investigating it. **22:56:** We saw the last Dynamic Worker lease failure. After this time, we were able to provision the required Virtual Machines and return the Dynamic Workers successfully to all lease requests. **23:46:** After verifying that all Dynamic Worker pools have been restored and we didn’t see any additional provisioning failures, we updated the incident status to “Mitigated”, and updated the Status page. ‌ **Feb 3 2026:** **6:05:** Azure confirmed that the issue was fully resolved on their side. **21:38:** Incident was resolved and Status page updated ‌ # Technical Details Octopus Cloud uses Azure Virtual Machines in order to supply Dynamic Workers to customers. During this Azure outage, we couldn’t provision new Azure Virtual Machines for our Ubuntu Dynamic Workers. Our pre-provisioned Dynamic Workers’ pools continued supplying Dynamic Workers for additional  * 1:21 hours in `West US 2` and  * 2:41 hours in `West Europe`  before they were depleted and customer requests for new Dynamic Workers started failing. It’s worth noting that `East Australia` customers were not impacted because the pools in this region didn’t deplete during the incident. Additionally, customers that already had a Dynamic Worker leased at the time of the outage were not impacted \(unless their Dynamic Worker expired so a new one was requested during the incident\). ‌ We made preparations to switch to our Dynamic Workers Standby Service on different Azure regions. However, once we realized that this was a multi-region outage, we decided to revert the switch since it wouldn’t have resolved the issue. ‌ Once we saw that we couldn’t supply Dynamic Workers from our standby regions, we turned off non-essential services \(e.g. Instance Upgrades\) to preserve the available Dynamic Workers for customer use.  ‌ Once Azure mitigated the issue on their side, our system recovered automatically and resumed providing new Dynamic Workers successfully.  ‌ # Remediation Octopus takes service availability seriously. Despite the difficulty with upstream cloud provider outages, especially ones that are widespread across multiple regions, we fully review and remediate any outages that occur. We do this so that we’re continuously improving and maintaining the best possible service we can. Following our post mortem, we identified the following improvements to our system to help identify and mitigate \(where possible\) similar issues earlier: * **Page an on-call earlier -**  add an alert to page the on-call when multiple Dynamic Workers in the same region fail to provision. This will allow us to detect similar incidents quicker and give us more time to mitigate the issue, before any Dynamic Worker leases fail and customers are impacted. * **Improve our Dynamic Workers Incident Playbook** to identify multi-regions incidents quicker in order to engage Azure support earlier to resolve the root cause of similar incidents.  # Conclusion We apologize to our customers for any disruption and inconvenience as a result of this incident. We have started work on the identified remediations to ensure that we can detect similar incidents more quickly and reduce the impact on our customers as much as possible.

    OctopusID signin intermittent for cloud customers

    시작 2025년 11월 25일 오후 12:34 UTC · 2h 23m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Sign-in/Sign-up (octopus.com)
    1. 2025년 11월 25일 오후 12:58 UTCinvestigating

      We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes. Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.

    2. 2025년 11월 25일 오후 2:00 UTCmonitoring

      We have performed some changes that based on customer feedback, has mitigated this issue. We are still monitoring to ensure this issue does not reoccur, but customers should be able to sign in via OctopusID again.

    3. 2025년 11월 25일 오후 2:56 UTCmonitoring

      After monitoring the platform following our earlier mitigation, we can confirm that the issue has not resurfaced. OctopusID sign-in is functioning normally, and the incident has been resolved.

    4. 2025년 11월 25일 오후 2:57 UTCresolved

      Resolved.

    5. 2025년 12월 8일 오후 9:27 UTCpostmortem

      # Intermittent sign-in issues for Octopus Cloud instances ## Summary Between November 25, at 10:24 pm AEST, and November 26, at 12:58 am AEST, customers experienced sporadic issues signing into Octopus Cloud instances. These issues stemmed from a database connection leak, which caused some sign-in requests to time out. We apologize for the inconvenience this has caused our customers and are taking steps to prevent it from happening again. ### Timings Time to detection: 9hrs 41mins Time to incident declaration: 9hrs 41mins Time to resolution: 12hrs 15mins ## What happened? \(All dates and times below are in AEST\) ### November 25 **12:43 pm** We deployed a change to our authorization service. This change introduced a bug resulting in database connection leaks. The connection leak only became apparent in high-traffic scenarios, which our current test suite doesn't replicate. As a result, our test suite didn't detect the issue. **10:24 pm** A DevOps Support Engineer declared an incident after receiving reports from customers that they were having difficulty signing into Octopus Cloud instances. **10:24 pm - 11:41 pm** Investigations showed that the issue was due to database connection timeouts. **11:42 pm** Temporary mitigations implemented, including restarting services to release database connections. **11:42 pm - 11:59 pm** Effects of mitigations observed and deemed successful. Incident marked as mitigated. ### November 26 **12:00 am - 12:57 am** Incident responders continue to watch systems. **12:58 am** Mitigation steps considered successful, and the incident marked as resolved. **6:55 am** Root cause of database connection timeouts identified as a connection leak. **6:55 am - 8:33 am** Permanent fix implemented and deployed. ## Remediation and next steps We deployed a new service version to remove the database connection leak. We have also conducted an incident review to identify process improvements to prevent this from occurring in the future. We continue to work towards improving the reliability and security of our authentication and authorization services.

    GitHub upstream outage causing issues with VCS-backed elements

    시작 2025년 11월 18일 오후 9:11 UTC · 3h 36m

    Outage중대한 인시던트
    1. 2025년 11월 18일 오후 9:11 UTCidentified

      GitHub is experiencing issue with git operations, resulting in in-product git operations to be degraded or fail. We're continuing to monitor this upstream outage.

    2. 2025년 11월 18일 오후 10:01 UTCmonitoring

      GitHub reports that git operations have been restored. We will continue to monitor this situation.

    3. 2025년 11월 19일 오전 12:47 UTCresolved

      We have observed no further errors stemming from this issue.

    Octopus.com and billing portal may be unavailable in certain regions

    시작 2025년 10월 29일 오후 4:31 UTC · 8h 42m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Octopus GitHub AppControl Center (billing.octopus.com)Octopus.comOctopus CloudSign-in/Sign-up (octopus.com)
    1. 2025년 10월 29일 오후 4:31 UTCinvestigating

      We are currently investigating the issue.

    2. 2025년 10월 29일 오후 4:39 UTCidentified

      It appears this outage is due to a DNS issue with our upstream provider. We are currently awaiting for mitigation from the upstream provider to restore Octopus.com and related services.

    3. 2025년 10월 29일 오후 7:00 UTCidentified

      Customers may notice intermittent access to Octopus.com and Octopus services. Our upstream provider has made progress to mitigate the issue. We will continue to monitor the situation. We have contingency plans we are prepared to deploy if service recovery progress from the upstream provider mitigation stalls.

    4. 2025년 10월 29일 오후 9:13 UTCidentified

      As we continue to monitor Octopus.com and Octopus services, metrics are showing services becoming more reliably available. Our upstream provider is currently estimating full or near full mitigation approximately 2 hours from now (approximately 23:20 UTC on 29 October 2025). We will provide additional updates as the situation necessitates.

    5. 2025년 10월 29일 오후 11:57 UTCidentified

      As we continue to monitor Octopus.com and Octopus services, metrics are showing services becoming more reliably available. We are still waiting for our upstream provider's resolution and expect to give another update approximately 1 hour from now (approximately 00:55 UTC on 30 October 2025). We will continue to provide additional updates as the situation necessitates.

    6. 2025년 10월 30일 오전 1:13 UTCresolved

      All Octopus services affected by this outage are now operational.

    Docker Hub is down

    시작 2025년 10월 20일 오전 7:34 UTC · 17h 37m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus.comOctopus Cloud
    1. 2025년 10월 20일 오전 7:34 UTCidentified

      Docker Hub experienced issues that prevented access to container images, resulting in deployment failures for projects relying on those images.

    2. 2025년 10월 20일 오후 12:44 UTCmonitoring

      Docker Hub experienced issues that prevented access to container images, resulting in deployment failures for projects relying on those images.

    3. 2025년 10월 20일 오후 12:48 UTCmonitoring

      Most of the Docker Hub services seem to be operational but the incident is still on-going.

    4. 2025년 10월 21일 오전 12:15 UTCmonitoring

      Most of the Docker Hub services seem to be operational and we are continuing to monitor the situation

    5. 2025년 10월 21일 오전 1:11 UTCresolved

      Docker Hub have resolved their incident and we have not observed any further issues

    Kubernetes deployments using Kubernetes agent may fail

    시작 2025년 10월 12일 오후 11:43 UTC · 41m

    Outage중대한 인시던트
    1. 2025년 10월 12일 오후 11:43 UTCidentified

      We have identified an issue where Kubernetes deployments using the Kubernetes agent may fail due to a failure to pull the octopusdeploy/kubernetes-agent-tools-base docker image.

    2. 2025년 10월 12일 오후 11:45 UTCmonitoring

      We have fixed the issue and pushed the missing tags to DockerHub. Kubernetes agent deployments should be working again.

    3. 2025년 10월 13일 오전 12:24 UTCresolved

      This has been resolved. All missing tags have been published to DockerHub and we are seeing successful deployments using these new tags.

    Docker Hub authentication issues

    시작 2025년 9월 25일 오전 1:06 UTC · 3h 12m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus.comOctopus Cloud
    1. 2025년 9월 25일 오전 1:06 UTCidentified

      Docker Hub is experiencing an active incident: https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/68d47a2f93c09e05486d93a9 Octopus customers may experience issues pulling images from Docker Hub, including: 1. Octopus Server self-host images 2. Deployment process container images including execution containers and reference packages hosted by Docker Workarounds are available, please contact [email protected].

    2. 2025년 9월 25일 오전 1:23 UTCmonitoring

      Docker has implemented a fix and we are monitoring.

    3. 2025년 9월 25일 오전 4:18 UTCresolved

      The Docker Hub incident is resolved and we have not observed any ongoing issues.

    4. 2025년 10월 9일 오전 3:37 UTCpostmortem

      # **Incident Summary** Docker Hub experienced authentication issues that prevented access to container images, resulting in deployment failures for projects relying on those images. ## **What We're Doing** Following this incident, we've identified several improvements to enhance service resilience and customer communication: ### **Visibility & Monitoring** * Communicate third-party service outages more clearly on our status page * Explore in-app messaging to alert customers during service disruptions ### **Resilience & Good Practices** * Review image retrieval reliability and address identified risks * Share good practices with customers to help reduce impacts when Docker Hub is unavailable

    Intermittent Azure authentication issues

    시작 2025년 9월 15일 오전 3:11 UTC · 2h 54m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Octopus Cloud
    1. 2025년 9월 15일 오전 3:11 UTCinvestigating

      We are investigating reports of intermittent Azure authentication issues during deployments and runbook runs. We are working with Microsoft to resolve this issue.

    2. 2025년 9월 15일 오전 5:57 UTCmonitoring

      The downstream issue with running `az login` commands in Azure steps appears to be working again. We will be continuing to monitor this.

    3. 2025년 9월 15일 오전 6:05 UTCresolved

      The downstream issue with Azure CLI login commands has been resolved by Azure.