One 장애 기록

1. 2026년 8월 3일 AM 9:13 UTCinvestigating

   일부 고객은 현재 웹 메일에 액세스 할 수 없습니다. 우리는 이것을보고 진행 상황을 알려줍니다. 다음 업데이트 더 이상 12:00 CEST.

2. 2026년 8월 3일 AM 9:20 UTCinvestigating

   이 문제를 조사하고 있습니다.

3. 2026년 8월 3일 AM 9:39 UTCresolved

   Webmail 액세스는 이제 완전히 복원되었습니다. 모든 시스템은 다시 예상대로 작동하도록 검증됩니다. 당신이 여전히 우리와 관련된 서비스에 액세스하는 문제가있는 경우, 채팅 또는 이메일에 문의하십시오. https://www.one.com/chat.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 17일 PM 2:33 UTCmonitoring

   유지 보수 창은 7 월 17 일 23:30에서 01:30 CET에서 메일 서버로 예약되었습니다. 일부 사용자는 이메일 접근성에 영향을 미칠 수있는이 유지 보수 창에서 짧은 가동 시간 기간을 경험할 수 있습니다. 유지 보수 창이 완료된 후 더 이상 문제가 발생하면 채팅 또는 이메일에 문의하십시오. https://www.one.com/chat.

2. 2026년 7월 17일 PM 9:52 UTCresolved

   예정된 정비가 완료되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 24일 AM 9:04 UTCinvestigating

   Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.

2. 2026년 6월 24일 AM 9:24 UTCresolved

   Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new

1. 2026년 6월 17일 AM 9:09 UTCidentified

   There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.

1. 2026년 6월 10일 PM 12:27 UTCidentified

   우리는 고객 제어 패널에서 사용할 수있는 주간 및 월간 웹 사이트 통계와 문제를 경험 한 동안. 우리는 새로운 안정되어 있는 해결책에 일하고 그러나 장소에 있을 때 gurantee는 할 수 없습니다. 우리는 추가 할 새 업데이트가있을 때이 사건을 업데이트합니다. 이 통계에 의존한다면, 일상적인 숫자가 여전히 사용할 수 있다는 점을 주의하십시오. 우리는이 발생 할 수있는 불편에 대해 사과합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 9일 AM 6:43 UTCinvestigating

   We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 2026년 6월 9일 AM 6:55 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.

1. 2026년 5월 8일 AM 9:21 UTCinvestigating

   We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 2026년 5월 8일 AM 10:34 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.

1. 2026년 4월 27일 AM 11:47 UTCinvestigating

   We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 2026년 4월 27일 AM 11:53 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 2026년 4월 24일 AM 8:53 UTCinvestigating

   We are currently experiencing issues with our control panel, causing some of the links to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 2026년 4월 24일 AM 9:12 UTCresolved

   Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 2026년 4월 23일 AM 9:30 UTCresolved

   We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.

1. 2026년 2월 19일 PM 12:57 UTCresolved

   Resolved Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat. Posted Feb 13, 2026 - 17:11 CET Monitoring A fix has been implemented, and the issue seems to be resolved. We are currently monitoring the situation to ensure continued stability. Posted Feb 13, 2026 - 16:04 CET Identified The prevoius issue with webmail has reappeared, we are working on fixing it in a different way Posted Feb 13, 2026 - 14:50 CET Monitoring A fix has been implemented, and we will monitor the situation for a while. Posted Feb 13, 2026 - 14:26 CET Identified The issue has been identifed, and a fix is being worked on as we speak. Posted Feb 13, 2026 - 13:38 CET Investigating We are currently investigating an issue affecting our webmail service. A further update will be provided no later than 13:45 CET