Pagely 장애 기록

1. 2026년 8월 17일 PM 9:22 UTCinvestigating

   우리는 현재 Pagely Atomic 제어판에 대한 문제 로깅의 보고서를 조사하고 있습니다.

2. 2026년 8월 17일 PM 11:22 UTCinvestigating

   Atomic 제어판에 영향을 미치는 로그인 문제를 조사하고 있습니다. 우리는 곧 또 다른 업데이트가 있습니다.

3. 2026년 8월 17일 PM 11:58 UTCmonitoring

   Atomic 제어판에 대한 수정 및 로그인을 실시했습니다. 고객은 예상대로 로그인 할 수 있어야합니다. 문제가 계속되면 브라우저 캐시를 삭제하거나 다시 시도하십시오. 우리는 문제를 해결하기 위해 계속됩니다. 감사합니다.

4. 2026년 8월 18일 AM 12:16 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 17일 PM 12:18 UTCidentified

   Users may experience errors when clearing cache. We have identified the issue and are working to resolve it.

2. 2026년 6월 17일 PM 12:21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 17일 PM 12:47 UTCresolved

   This incident has been resolved.

1. 2026년 6월 10일 AM 11:56 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 6월 10일 PM 12:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 10일 PM 1:06 UTCresolved

   This incident has been resolved.

1. 2026년 6월 4일 PM 1:11 UTCinvestigating

   We are currently investigating reports of issues with Atomic that may impact control actions in the dashboard including authentication

2. 2026년 6월 4일 PM 2:18 UTCinvestigating

   Our team is continuing to investigate the root cause and work towards service restoration.

3. 2026년 6월 4일 PM 2:38 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2026년 6월 4일 PM 2:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026년 6월 4일 PM 5:11 UTCresolved

   This incident has been resolved.

1. 2026년 5월 13일 PM 10:56 UTCinvestigating

   We’re investigating problems with Let’s Encrypt certificate issuance.

2. 2026년 5월 14일 AM 12:59 UTCinvestigating

   We are continuing to investigate the issue with Let’s Encrypt certificate creation and the issue currently is intermittent. We will provide further updates shortly.

3. 2026년 5월 14일 AM 1:24 UTCresolved

   New Let’s Encrypt certificates are issuing properly and this issue is now resolved.

1. 2026년 5월 8일 PM 8:26 UTCinvestigating

   We’re investigating reports of problems issuing Let’s Encrypt certificates. This appears tied to Let’s Encrypt pausing issuance while they investigate; we’re monitoring their status page and will update as we learn more. Status page can be found via the following link for Let's Encrypt: https://letsencrypt.status.io/pages/incident/55957a99e800baa4470002da/69fe2d6698ca07050eb4b1b3

2. 2026년 5월 8일 PM 9:34 UTCresolved

   Let's Encrypt have corrected the issues on their side, and customers can again request LE certificates through Atomic.

1. 2026년 5월 8일 AM 1:26 UTCinvestigating

   We are currently investigating issues with Atomic logins. We will provide more information shortly.

2. 2026년 5월 8일 AM 1:51 UTCinvestigating

   This issue would also affect cron task execution and we are investigating this as well.

3. 2026년 5월 8일 AM 2:52 UTCinvestigating

   We’re continuing to troubleshoot Atomic and will share additional details as they become available.

4. 2026년 5월 8일 AM 4:56 UTCinvestigating

   Atomic remains unavailable while we continue investigation and remediation; we’ll share additional details as they become available.

5. 2026년 5월 8일 AM 7:34 UTCmonitoring

   We identified and resolved the networking issue, and Atomic access has been restored. Scheduled cron jobs are also running normally again. We will resolve this incident if our monitoring continues to look normal.

6. 2026년 5월 8일 AM 7:50 UTCresolved

   This incident is now resolved.

1. 2026년 5월 8일 AM 12:05 UTCinvestigating

   We are investigating an issue affecting a subset of EC2 instances in AWS US East (Virginia). Those instances are temporarily unreachable while we determine root cause.

2. 2026년 5월 8일 AM 12:41 UTCidentified

   We have identified the affected EC2 instances in AWS. Reboots have been started on all of them while we continue to confirm recovery. Additional updates will be provided shortly.

3. 2026년 5월 8일 AM 1:01 UTCidentified

   A few hosts still show EBS volume issues that prevent a full restart; we are actively fixing those and continuing investigation alongside the broader recovery work.

4. 2026년 5월 8일 AM 3:00 UTCidentified

   A small number of instances still have an EBS-related issue we’re actively investigating, and all other instances, those not affected by this problem, have been back to normal for some time now.

5. 2026년 5월 8일 AM 6:19 UTCidentified

   We’ve restored several EBS volumes and brought associated EC2 instances back online; work is still in progress on the remaining instances, and we’ll share another update shortly.

6. 2026년 5월 8일 AM 7:38 UTCmonitoring

   All affected instances are now restored and we continue to monitor for any issues.

7. 2026년 5월 8일 AM 7:50 UTCresolved

   This incident is now resolved.

1. 2026년 4월 30일 PM 1:28 UTCinvestigating

   Our Operations and Development team are currently investigating an issue with login failures to Atomic

2. 2026년 4월 30일 PM 1:58 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 4월 30일 PM 2:07 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2026년 4월 30일 PM 2:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026년 4월 30일 PM 3:54 UTCmonitoring

   Additional fixes are being applied to address issues affecting parts of the Atomic interface

6. 2026년 4월 30일 PM 4:35 UTCresolved

   Atomic is operating normally and this issue is now resolved.

1. 2026년 4월 24일 PM 5:16 UTCinvestigating

   We are currently investigating issues with new account provisioning. Our technical teams have been alerted and are actively working to determine the cause and implement a resolution.

2. 2026년 4월 24일 PM 6:32 UTCidentified

   The issue has been identified with provisioning and the team is applying a fix.

3. 2026년 4월 24일 PM 7:54 UTCmonitoring

   Fix has been applied and we are waiting for our queue processing to normalize. Will provide additional updates shortly.

4. 2026년 4월 24일 PM 9:08 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026년 4월 24일 PM 9:41 UTCresolved

   Provisioning flow is operating normally and this issue is now resolved.

1. 2026년 2월 10일 AM 4:03 UTCinvestigating

   Our team is aware of an issue that is impacting new account and new plan registrations in Atomic. We are actively investigating.

2. 2026년 2월 10일 PM 3:54 UTCresolved

   New account signup issues are now resolved.

1. 2025년 12월 4일 PM 10:54 UTCinvestigating

   We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups.

2. 2025년 12월 4일 PM 11:38 UTCresolved

   Our payment processor addressed the issue with failed transactions and this issue is now resolved.

1. 2025년 12월 2일 PM 6:37 UTCinvestigating

   We are investigating an issue impacting a subset of our shared-hosting customers. Details will be added as they become available.

2. 2025년 12월 2일 PM 7:06 UTCmonitoring

   Our engineering team identified a surge of requests to certain web nodes on our shared hosting infrastructure. We have mitigated some of the requests and continue to monitor the issue. At the moment, all web nodes are operating normally and we expect to resolve this incident shortly.

3. 2025년 12월 2일 PM 8:53 UTCresolved

   We have not seen any further issues with our shared hosting environment and this incident is now resolved.

1. 2025년 11월 25일 PM 3:56 UTCinvestigating

   We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups.

2. 2025년 11월 25일 PM 6:26 UTCinvestigating

   We are in contact with our payment processor and will provide further updates shortly.

3. 2025년 11월 25일 PM 10:10 UTCinvestigating

   We continue to work with our payment processor on a resolution and will post further updates when we have more information.

4. 2025년 11월 26일 AM 1:36 UTCresolved

   The issue with the payment processor has been fixed and this issue is now resolved.

1. 2025년 10월 20일 AM 10:08 UTCmonitoring

   We are currently experiencing degraded performance across some of our services due to an ongoing outage affecting the AWS US-East (Virginia) region. Our engineering team is actively monitoring the situation and working to mitigate the impact. We will provide updates as more information becomes available.

2. 2025년 10월 20일 PM 3:24 UTCmonitoring

   We are continuing to monitor this issue. AWS still is reporting intermittent issues, but we are not aware of any impact to Pagely customers at this time.

3. 2025년 10월 20일 PM 8:26 UTCmonitoring

   Pagely is continuing to monitor, but at this time we believe there are no outstanding issues.

4. 2025년 10월 20일 PM 10:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025년 10월 20일 PM 10:16 UTCresolved

   This incident is now resolved as we have not seen any further issues related to this incident.

1. 2025년 10월 15일 PM 3:50 UTCinvestigating

   We are currently investigating reports of delays in account provisioning for new users. Our technical teams have been alerted and are actively working to determine the cause and implement a resolution.

2. 2025년 10월 15일 PM 4:35 UTCidentified

   We have identified the potential root cause of the account provisioning delays. Our team is implementing a fix to restore normal provisioning operations. We will update as soon as all systems are functioning as expected.

3. 2025년 10월 15일 PM 5:46 UTCidentified

   A fix has been released to address the delays in account provisioning and we are continuing to work on resolving this issue. Further updates will be provided shortly.

4. 2025년 10월 15일 PM 7:32 UTCidentified

   Additional fixes are still being worked on and we will continue to provide updates until this issue is resolved.

5. 2025년 10월 15일 PM 9:48 UTCidentified

   We have found additional endpoints that need to be fixed and we continue to make progress to a resolution.

6. 2025년 10월 16일 AM 12:44 UTCresolved

   This incident has been resolved. Account provisioning services are now operating normally. Our team has confirmed that new account creation is functioning as expected.

1. 2025년 7월 9일 PM 7:14 UTCinvestigating

   We are currently having issues with authentication. This impacts users logging into Atomic, performing certain config changes, and executing CI/CD workflows. We are actively investigating.

2. 2025년 7월 9일 PM 7:17 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 7월 9일 PM 7:23 UTCmonitoring

   We have implemented a fix for this issue, and are continuing to monitor.

4. 2025년 7월 9일 PM 8:30 UTCresolved

   Authentication issues have been resolved.

1. 2025년 6월 27일 AM 6:35 UTCinvestigating

   An issue has been identified preventing the Atomic interface from communicating with other systems, including apps dashboard. We are currently investigating.

2. 2025년 6월 27일 AM 6:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 6월 27일 AM 7:09 UTCinvestigating

   We are currently investigating this issue.

4. 2025년 6월 27일 AM 8:12 UTCresolved

   This incident has been resolved.

1. 2025년 6월 25일 AM 4:17 UTCinvestigating

   An issue has been identified preventing the Atomic interface from communicating with other systems, including support. We are currently investigating.

2. 2025년 6월 25일 AM 4:41 UTCmonitoring

   A fix has been implemented, chats and tickets have tested successfully, and we are monitoring to confirm the issue is resolved.

3. 2025년 6월 25일 AM 5:30 UTCresolved

   Since the implemented fix, no further issues have been identified, issue is considered resolved.

1. 2025년 5월 7일 PM 1:27 UTCinvestigating

   We are currently investigating an issue in the Atomic control panel where domains are unable to be promoted to an App's Primary Domain. We will provide additional details shortly.

2. 2025년 5월 7일 PM 1:56 UTCinvestigating

   We are continuing to investigate this issue. This issue may also impact adding/removing domains from an App in Atomic.

3. 2025년 5월 7일 PM 3:19 UTCidentified

   The root cause has been identified and a fix is being deployed.

4. 2025년 5월 7일 PM 4:03 UTCmonitoring

   A fix has been deployed and promoting/adding/and deleting domains should now be functioning as intended. We are continuing monitoring for any further issues.

5. 2025년 5월 7일 PM 4:24 UTCresolved

   This incident has been resolved.