Payu Africa 장애 기록

1. 2026년 9월 8일 PM 12:12 UTCidentified

   Sandbox / Staging 환경은 현재 불균형입니다. 엔지니어는 가능한 한 빨리 해결하기 위해 투자됩니다. 당일 거래에 영향을 주지 않습니다.

2. 2026년 9월 8일 PM 2:18 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 15일 AM 8:13 UTCinvestigating

   높은 실패율은 3DS를 통해 Mastercard 거래에 대한 관찰. 우리는 상황을 감시하고 의견을 제공할 것입니다.

2. 2026년 7월 15일 PM 2:10 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 15일 AM 6:55 UTCidentified

   [PayU South Africa] Discovery Miles 거래는 현재 영향을받습니다. 주로 모바일 흐름에 영향을 미칩니다. 엔지니어는 Discovery와 투자하고 있습니다.

2. 2026년 7월 21일 AM 8:25 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 14일 PM 1:39 UTCinvestigating

   [남아프리카] PayU는 은행 앱과 문제가 있는 Capitec에서 말씀을 받았습니다. 이 모든 Capitec Pay 거래에 영향을 미칩니다. 우리는 현재 Capitec와 접촉하여 우리가 가능한 한 빨리 업데이트 제공 할 수 있도록합니다.

2. 2026년 7월 15일 AM 6:54 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 7월 15일 AM 8:14 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 4일 PM 10:25 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.

2. 2026년 7월 5일 AM 8:29 UTCmonitoring

   We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.

3. 2026년 7월 5일 AM 10:44 UTCresolved

   This incident has been resolved.

1. 2026년 6월 25일 PM 1:43 UTCinvestigating

   [PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.

2. 2026년 6월 25일 PM 1:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 25일 PM 1:58 UTCmonitoring

   The Capitec Pay service has recovered. They are monitoring it closely.

4. 2026년 6월 26일 PM 2:05 UTCresolved

   This incident has been resolved.

1. 2026년 6월 25일 AM 9:11 UTCidentified

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 2026년 6월 25일 PM 1:54 UTCidentified

   We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.

3. 2026년 6월 25일 PM 2:02 UTCmonitoring

   Staging certificate issues has been resolved. We will keep a eye on things.

4. 2026년 6월 25일 PM 2:30 UTCresolved

   This incident has been resolved.

1. 2026년 6월 24일 AM 9:01 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

2. 2026년 6월 24일 AM 9:11 UTCmonitoring

   A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

3. 2026년 6월 24일 PM 12:55 UTCresolved

   This incident has been resolved.

1. 2026년 6월 7일 AM 7:17 UTCidentified

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 2026년 6월 7일 AM 10:06 UTCresolved

   We have noted that transactions are being completed. We will continue to monitor

1. 2026년 6월 4일 AM 8:18 UTCinvestigating

   [South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.

2. 2026년 6월 4일 AM 10:45 UTCresolved

   Mobicred has confirmed that their services are back to normal state.

1. 2026년 6월 4일 AM 7:44 UTCinvestigating

   PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

2. 2026년 6월 4일 AM 7:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 6월 4일 AM 11:23 UTCmonitoring

   We have noted significant improvement, we will continue to monitor.

4. 2026년 6월 4일 PM 12:41 UTCresolved

   This incident has been resolved.

1. 2026년 5월 25일 AM 10:05 UTCinvestigating

   Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.

2. 2026년 5월 25일 PM 3:42 UTCresolved

   Nedbank has confirmed the issues was resolved

1. 2026년 4월 14일 PM 12:40 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 2026년 4월 14일 PM 11:27 UTCresolved

   This incident has been resolved.

1. 2026년 3월 27일 PM 12:02 UTCinvestigating

   [South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.

2. 2026년 3월 27일 PM 1:24 UTCresolved

   This incident has been resolved.

1. 2026년 2월 16일 PM 2:28 UTCinvestigating

   [South Africa] Card transaction are currently being affected. Engineers are investigating.

2. 2026년 2월 16일 PM 3:19 UTCmonitoring

   We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

3. 2026년 2월 16일 PM 5:50 UTCresolved

   This incident has been resolved.

1. 2026년 2월 5일 AM 7:21 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

2. 2026년 2월 5일 AM 7:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 2월 5일 PM 7:29 UTCresolved

   A fix was applied to address the issue. Bank card transactions are processing normally.

1. 2026년 2월 5일 AM 1:55 UTCinvestigating

   Card transactions are currently being affected after earlier maintenance. We are currently investigating.

2. 2026년 2월 5일 AM 2:17 UTCresolved

   Card processing has been fully restored. We will keep monitoring.

1. 2025년 11월 28일 AM 11:06 UTCidentified

   Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.

2. 2025년 11월 28일 AM 11:47 UTCresolved

   The payment provider has confirmed resolution of the issues.

1. 2025년 11월 28일 AM 9:35 UTCinvestigating

   We have noted a spike in failures on FNB platform issues. The team is in touch with the bank to get more information on the issue. We will provide more information as soon as we receive it.

2. 2025년 11월 28일 AM 10:09 UTCidentified

   The issuer has confirmed that they are currently investigating the issue. PayU will keep you posted.

3. 2025년 11월 28일 AM 11:08 UTCidentified

   We are noticing steady recovery on the FNB transactions. We will continue to monitor.

4. 2025년 11월 28일 AM 11:45 UTCmonitoring

   We will monitor for an hour to ensure full recovery.

5. 2025년 11월 28일 PM 12:24 UTCinvestigating

   We have noted a spike in errors again, we will continue to engage with FNB. We will provide more detail as we receive it.

6. 2025년 11월 28일 PM 2:00 UTCmonitoring

   We have received confirmation from the bank that the issue has ben resolved.

7. 2025년 11월 28일 PM 2:04 UTCresolved

   This incident has been resolved.

1. 2025년 11월 8일 AM 8:06 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 2025년 11월 8일 AM 8:14 UTCidentified

   Incident has been reported to Discovery to investigate.

3. 2025년 11월 8일 AM 8:25 UTCmonitoring

   Transactions seem to be processing successfully now. Will continue to monitor for now.

4. 2025년 11월 8일 AM 8:48 UTCresolved

   This incident has been resolved.