Personio 장애 기록

1. 2026년 7월 13일 AM 8:58 UTCinvestigating

   우리는 현재 채용 앱과 함께 일부 문제를 경험하고 있습니다. 뒤에 오는 특징은 영향을 받습니다: - Inbound applicant 메시지는 파트너 Mailjet과 기술 문제로 인해 수신되지 않을 수 있습니다. 나머지 시스템은 안정되고 기대에 따라 실행되도록 주의하십시오. 우리의 엔지니어링 팀은 이미 솔루션을 작업하고 있습니다. 이 페이지의 최신 정보와 불편을 끼쳐 드려 죄송합니다.

2. 2026년 7월 13일 AM 11:15 UTCmonitoring

   수정이 구현되었습니다. 우리의 엔지니어는 문제를 해결하기 위해 시스템을 모니터링하고 있습니다.

3. 2026년 7월 13일 PM 2:52 UTCmonitoring

   Mailjet는 끝의 문제점을 해결했습니다. 새로운 인바운드 지원 메시지가 다시 수신되어야합니다. 우리는 영향 기간 동안 수신되지 않은 메시지를 조사하기 위해 계속됩니다.

4. 2026년 7월 14일 AM 7:07 UTCresolved

   Mailjet에 의해 구현 된 수정은 예상대로 작동하며 문제는 완전히 해결됩니다. 우리는이 발생 할 수있는 불편에 대해 사과합니다. 당신의 이해에 감사드립니다!

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 2일 AM 9:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 7월 2일 AM 9:07 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2026년 7월 2일 AM 11:29 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 6월 30일 PM 12:54 UTCinvestigating

   We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

2. 2026년 6월 30일 PM 1:47 UTCresolved

   The system is stable again. We apologize for any inconvenience caused!

1. 2026년 6월 30일 AM 8:26 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 30일 AM 8:57 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2026년 7월 2일 AM 8:06 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 6월 29일 PM 2:49 UTCinvestigating

   We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 29일 PM 5:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 30일 PM 12:08 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 6월 29일 PM 1:45 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 29일 PM 1:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 29일 PM 1:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2026년 6월 29일 PM 4:33 UTCresolved

   This incident has been resolved.

1. 2026년 6월 29일 AM 8:41 UTCinvestigating

   We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 29일 AM 8:44 UTCinvestigating

   We are continuing to wait for DATEV to address the issue.

3. 2026년 7월 1일 AM 6:31 UTCinvestigating

   We are still waiting for DATEV to address the issue on their end.

4. 2026년 7월 3일 PM 2:48 UTCinvestigating

   We continue to wait for DATEV to address the issue.

5. 2026년 7월 6일 AM 7:13 UTCresolved

   DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

1. 2026년 6월 23일 AM 10:58 UTCinvestigating

   We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 23일 PM 1:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 24일 AM 7:15 UTCresolved

   This incident has been resolved.

1. 2026년 6월 23일 AM 10:07 UTCinvestigating

   We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 23일 AM 11:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 23일 PM 12:15 UTCresolved

   This incident has been resolved.

1. 2026년 6월 18일 AM 10:53 UTCmonitoring

   We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 18일 PM 3:37 UTCresolved

   This incident has been resolved.

1. 2026년 6월 18일 AM 10:27 UTCmonitoring

   We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 18일 AM 10:38 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2026년 6월 18일 AM 10:40 UTCresolved

   This incident has been resolved.

1. 2026년 6월 18일 AM 9:24 UTCinvestigating

   We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 18일 AM 9:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 18일 AM 9:52 UTCresolved

   This incident has been resolved.

1. 2026년 6월 17일 PM 3:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 18일 AM 6:55 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2026년 6월 18일 AM 8:00 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 6월 16일 PM 3:52 UTCinvestigating

   Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

2. 2026년 6월 16일 PM 5:38 UTCresolved

   This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

1. 2026년 6월 15일 PM 2:21 UTCinvestigating

   We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 15일 PM 2:32 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2026년 6월 15일 PM 2:57 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 2026년 6월 15일 PM 3:31 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 6월 9일 AM 10:08 UTCidentified

   We are currently experiencing some issues with the Recruiting module. The following features are affected: - replying to applicant messages Please be aware that the remaining system is stable and running according to expectations. The issue has been identified. A fix is being currently implemented.

2. 2026년 6월 9일 AM 10:46 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved.

1. 2026년 6월 8일 PM 12:58 UTCinvestigating

   We are currently experiencing some issues with Personio Recruiting. The following features are affected: - It is not possible to schedule interviews in Recruiting when using scheduling links or smart scheduling Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 8일 PM 1:31 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2026년 6월 8일 PM 1:41 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 2026년 6월 8일 PM 2:15 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 6월 3일 PM 12:15 UTCinvestigating

   We are currently experiencing some issues with the Time Off module. The following features are affected: - eAUs might be marked as failed and not retrieved although certificates present in DATEV Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 6월 5일 AM 8:00 UTCidentified

   eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.

3. 2026년 6월 8일 AM 7:38 UTCidentified

   We are still waiting for DATEV to address the issue.

4. 2026년 6월 15일 PM 2:47 UTCidentified

   We are continuing to wait for DATEV to address the issue.

5. 2026년 6월 18일 PM 3:14 UTCidentified

   We are still continuing to wait for DATEV to address the issue.

6. 2026년 6월 25일 PM 12:36 UTCresolved

   We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

1. 2026년 5월 19일 AM 8:03 UTCinvestigating

   We are currently experiencing some issues with the payroll module. The following features are affected: - Approvals might be blocked - The Payroll module might not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 5월 19일 AM 8:17 UTCidentified

   The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load. A fix is being currently implemented.

3. 2026년 5월 19일 AM 8:33 UTCidentified

   Deleting employees might also not be possible. We are continuing to work on a fix.

4. 2026년 5월 19일 AM 10:19 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

5. 2026년 5월 19일 PM 12:26 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026년 5월 18일 AM 9:19 UTCidentified

   We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026년 5월 18일 AM 9:28 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026년 5월 18일 AM 10:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 5월 18일 AM 10:49 UTCresolved

   This incident has been resolved.