Plecto 장애 기록

1. 2026년 7월 22일 AM 9:17 UTCresolved

   애플리케이션은 00:00 및 01:30 사이에 중요한 서비스와 관련된 인프라 제공 업체의 사고로 인해 발생했습니다. https://status.scaleway.com/incidents/9m3kjv6w4371

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 16일 AM 9:12 UTCmonitoring

   우리는 새로운 대시보드 생성에 영향을 미치는 문제의 인식입니다. 우리는 원인을 확인하고 수정 작업을합니다. 우리는 곧 해결 될 것입니다.

2. 2026년 7월 16일 AM 9:24 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 19일 AM 7:04 UTCidentified

   We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

2. 2026년 6월 24일 AM 6:34 UTCresolved

   This incident has been resolved.

1. 2026년 6월 18일 AM 10:55 UTCidentified

   We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

2. 2026년 6월 18일 PM 7:51 UTCresolved

   This incident has been resolved.

1. 2026년 6월 17일 AM 11:57 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 6월 17일 AM 11:58 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026년 6월 17일 PM 12:05 UTCidentified

   Maintenance of underlying infrastructure

4. 2026년 6월 17일 PM 12:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026년 6월 17일 PM 1:04 UTCresolved

   This incident has been resolved.

1. 2026년 5월 22일 AM 9:24 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 5월 22일 AM 9:48 UTCresolved

   This incident has been resolved.

1. 2026년 5월 8일 AM 7:21 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 5월 8일 AM 10:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 8일 AM 11:45 UTCresolved

   This incident has been resolved.

1. 2026년 4월 28일 PM 2:11 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 4월 28일 PM 2:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 4월 28일 PM 3:38 UTCresolved

   This incident has been resolved.

1. 2026년 4월 9일 AM 10:15 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 4월 9일 AM 10:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 4월 9일 AM 10:53 UTCresolved

   This incident has been resolved.

1. 2026년 3월 26일 PM 2:04 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 3월 26일 PM 2:52 UTCresolved

   This incident has been resolved.

1. 2026년 3월 25일 AM 8:18 UTCidentified

   Affected integrations: - Accelo - ActiveCampaign - Asana V2 - Calendly - CallTools - CallTrackingMetrics - Capturi - Capsule CRM - Chargebee - Clio - Clockify - Close - CloudTalk - Copper CRM - Creatio - Delighted - Dialfire - Dialpad - Dinero - Dynamics 365 Business Central - Dynamics 365 Sales - EasyProject - EasyTableBooking - Etrack1 - Fenerum Dynamic - Fiken - FlexyBox - Follow Up Boss - Freshworks CRM - GetAccept - GoHighlevel - Google My Business - Gravity Forms - Guesty V2 - Harvest V2 - HubStaff - InfusionSoft - JustCall - Keatech - Kiflo - Klaviyo V2 - Lime CRM - Linear - Mailchimp - OnlinePOS - Outreach - PagerDuty - Pipeliner CRM - Pirate Weather - QuickBooks Online - Rackbeat - Recruit CRM - Recruitee - ReePay - RingCentral - Salesmate - Scoro - Serio Verify V2 - ServicePOS - SharpSpring - Shopify PI V2 - Shopware - Spotify - Startdeliver - SuperOffice - Teamleader - Teamwork - Telavox - Toggl Track - TOPdesk - TrackingTime - Tripletex - Trustpilot - TypeForm - Uniconta - Vitally - weclapp - WooCommerce - Younium - Zendesk Sell - Zoho Books - Zoho Desk - Zoho Projects - Zoho SalesIQ - ZoneSoft - Zoom - Zoom Phone

2. 2026년 3월 25일 AM 9:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 3월 25일 AM 10:04 UTCresolved

   This incident has been resolved.

1. 2025년 12월 1일 AM 8:09 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 12월 1일 AM 8:20 UTCresolved

   This incident has been resolved.

1. 2025년 11월 28일 AM 10:46 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 11월 28일 PM 1:03 UTCresolved

   This incident has been resolved.

1. 2025년 11월 28일 AM 10:06 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 11월 28일 PM 1:20 UTCresolved

   This incident has been resolved.

1. 2025년 11월 26일 PM 5:31 UTCidentified

   We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.

2. 2025년 11월 26일 PM 5:38 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 11월 26일 PM 6:03 UTCresolved

   This incident has been resolved.

1. 2025년 11월 26일 PM 12:45 UTCidentified

   We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.

2. 2025년 11월 26일 PM 1:19 UTCresolved

   This incident has been resolved.

1. 2025년 11월 26일 AM 8:19 UTCinvestigating

   We're seeing an increased amount of 502 errors across the platform, we're investigating the issue

2. 2025년 11월 26일 AM 9:21 UTCresolved

   This incident has been resolved.

1. 2025년 11월 5일 PM 3:10 UTCidentified

   We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way

2. 2025년 11월 5일 PM 3:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 11월 5일 PM 3:18 UTCresolved

   This incident has been resolved.

1. 2025년 10월 28일 PM 7:10 UTCmonitoring

   We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.

2. 2025년 10월 29일 AM 9:05 UTCidentified

   We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.

3. 2025년 10월 29일 AM 11:55 UTCmonitoring

   We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.

4. 2025년 10월 29일 PM 1:27 UTCmonitoring

   Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.

5. 2025년 10월 29일 PM 1:44 UTCresolved

   Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.

1. 2025년 10월 12일 PM 1:01 UTCidentified

   Subset of integrations (notably Close, Quickbooks, Asana, Shopify and others) are not importing data at the moment.

2. 2025년 10월 12일 PM 4:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 10월 12일 PM 6:47 UTCresolved

   This incident has been resolved.