Polar 장애 기록

1. 2026년 7월 19일 PM 4:29 UTCidentified

   Polar Flow와 MyFitnessPal 사이의 데이터 전송 문제를 경험하고 있습니다. 데이터 동기화는 정상 또는 실패한 altogether 보다는 더 느릴지도 모릅니다. 우리는 뿌리 원인을 조사하고 가능한 한 빨리 업데이트를 제공 할 것입니다. 모든 데이터는 안전합니다.

2. 2026년 7월 19일 PM 7:42 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 16일 AM 8:17 UTCinvestigating

   불행히도 우리의 온라인 서비스는 순간에 아래로. 우리는 적극적으로 문제를 해결하고 우리가 공유하는 뉴스를 더 많은 뉴스가 있기 때문에 업데이트 게시합니다. 모든 데이터는 안전합니다. Polar.com 및 support.polar.com은 웹 스토어와 같이 정상적으로 작동하도록 계속합니다.

2. 2026년 7월 16일 AM 11:48 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 7월 16일 PM 12:10 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

4. 2026년 7월 16일 PM 1:48 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 19일 AM 9:25 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 5월 19일 AM 10:48 UTCresolved

   Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

1. 2026년 4월 12일 PM 6:05 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2026년 4월 12일 PM 7:39 UTCresolved

   Issue over and data transfer works normally

1. 2026년 2월 27일 AM 7:46 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 3월 2일 PM 1:59 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.1 released.

3. 2026년 3월 5일 AM 11:22 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.

4. 2026년 3월 12일 AM 8:58 UTCresolved

   This incident has been resolved.

1. 2026년 2월 5일 PM 1:22 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 2월 5일 PM 1:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 2월 5일 PM 1:26 UTCresolved

   This incident has been resolved.

1. 2026년 1월 8일 AM 8:55 UTCinvestigating

   We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

2. 2026년 1월 9일 PM 12:59 UTCinvestigating

   We are continuing to investigate the issue.

3. 2026년 1월 20일 PM 1:00 UTCmonitoring

   The fix has been deployed, and data consistency checks are in progress.

4. 2026년 3월 24일 AM 8:32 UTCresolved

   This incident has been resolved.

1. 2025년 10월 30일 AM 8:58 UTCinvestigating

   We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

2. 2025년 10월 30일 PM 1:56 UTCresolved

   This incident has been resolved.

1. 2025년 10월 26일 AM 6:14 UTCidentified

   Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

2. 2025년 10월 26일 PM 8:03 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 PM 6:38 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

2. 2025년 10월 20일 PM 7:20 UTCmonitoring

   Issue has been identified in 3rd party services, we are monitoring the issue.

3. 2025년 10월 20일 PM 8:11 UTCmonitoring

   Data transfer to Strava is now operating normally

4. 2025년 10월 22일 AM 11:59 UTCresolved

   This incident has been resolved.

1. 2025년 10월 7일 AM 11:14 UTCidentified

   Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2025년 10월 7일 PM 12:39 UTCresolved

   This incident has been resolved.

1. 2025년 4월 29일 AM 7:04 UTCmonitoring

   We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

2. 2025년 4월 29일 AM 10:15 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2025년 4월 29일 AM 11:09 UTCresolved

   This incident has been resolved.

1. 2025년 4월 25일 AM 11:26 UTCmonitoring

   The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

2. 2026년 1월 20일 AM 9:16 UTCresolved

   This incident has been resolved.

1. 2025년 3월 30일 PM 5:26 UTCmonitoring

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. All data is safe.

2. 2025년 3월 30일 PM 7:10 UTCresolved

   This incident has been resolved.

1. 2025년 3월 28일 PM 12:49 UTCinvestigating

   We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

2. 2025년 3월 28일 PM 1:21 UTCresolved

   Everything looking good again. Thanks for your patience!

1. 2025년 2월 26일 AM 6:11 UTCinvestigating

   We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

2. 2025년 2월 26일 AM 6:29 UTCinvestigating

   Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

3. 2025년 2월 26일 AM 6:56 UTCresolved

   This incident has been resolved. Thanks for understanding!

1. 2025년 2월 14일 AM 10:13 UTCinvestigating

   We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

2. 2025년 2월 21일 AM 6:22 UTCinvestigating

   Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

3. 2025년 2월 24일 PM 1:35 UTCresolved

   This incident has been resolved.

1. 2025년 1월 18일 PM 12:02 UTCidentified

   We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2025년 1월 18일 PM 3:08 UTCresolved

   This incident has been resolved.

1. 2024년 10월 27일 PM 4:06 UTCinvestigating

   Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

2. 2024년 10월 27일 PM 4:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024년 10월 28일 AM 6:02 UTCresolved

   This incident has been resolved.

1. 2024년 10월 2일 AM 9:39 UTCinvestigating

   Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2024년 10월 2일 AM 10:20 UTCmonitoring

   The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

3. 2024년 10월 2일 PM 12:24 UTCresolved

   This incident has been resolved.