Practice Fusion 장애 기록

1. 2026년 8월 19일 PM 2:34 UTCinvestigating

   우리는 연습 Fusion Billing 소프트웨어에 영향을 미치는 문제의 인식입니다. 가능한 한 빨리 문제를 해결하기 위해 노력하고 있습니다.

2. 2026년 8월 19일 PM 2:38 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 8월 19일 PM 9:24 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 22일 PM 1:35 UTCinvestigating

   우리는 현재 채팅 및 웹 케이스에 영향을 미치는 문제점을 조사하고 있습니다. 문의 전화 (415) 346-7700, 또는 (844) 903-7567, 월요일 - 금요일, 오전 9시 - 오후 7시 45 분에서 무료.

2. 2026년 7월 22일 PM 1:40 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

3. 2026년 7월 22일 PM 1:54 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 7월 22일 PM 1:57 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 11일 PM 1:34 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 6월 11일 PM 3:12 UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. 2026년 6월 11일 PM 3:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. 2026년 6월 11일 PM 3:31 UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. 2026년 6월 10일 PM 2:15 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 6월 10일 PM 2:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 10일 PM 8:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 6월 10일 PM 8:37 UTCresolved

   This incident has been resolved.

1. 2026년 6월 2일 PM 8:43 UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. 2026년 6월 2일 PM 9:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 2일 PM 9:05 UTCresolved

   This incident has been resolved.

1. 2026년 5월 18일 PM 5:45 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 2026년 5월 18일 PM 5:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 18일 PM 6:00 UTCresolved

   This incident has been resolved.

1. 2026년 5월 13일 PM 5:09 UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. 2026년 5월 19일 PM 2:26 UTCresolved

   This incident has been resolved.

1. 2026년 5월 7일 PM 6:52 UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. 2026년 5월 7일 PM 6:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 7일 PM 7:03 UTCresolved

   This incident has been resolved.

1. 2026년 4월 13일 PM 3:44 UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. 2026년 4월 13일 PM 3:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 4월 13일 PM 3:53 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2026년 4월 13일 PM 4:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026년 4월 13일 PM 4:01 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2026년 4월 13일 PM 4:07 UTCresolved

   This incident has been resolved.

1. 2026년 4월 9일 PM 3:01 UTCresolved

   This incident has been resolved.

1. 2026년 4월 3일 PM 7:59 UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. 2026년 4월 6일 PM 1:54 UTCresolved

   This incident has been resolved.

1. 2026년 3월 31일 PM 8:11 UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. 2026년 3월 31일 PM 8:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 4월 2일 PM 2:57 UTCresolved

   This incident has been resolved.

1. 2026년 3월 26일 AM 1:06 UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. 2026년 3월 26일 AM 1:24 UTCresolved

   This incident has been resolved.

1. 2026년 3월 17일 PM 10:11 UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. 2026년 3월 17일 PM 10:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 3월 17일 PM 10:36 UTCresolved

   This incident has been resolved.

1. 2026년 3월 9일 PM 6:56 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 2026년 3월 9일 PM 7:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 3월 9일 PM 9:42 UTCresolved

   This incident has been resolved.

1. 2026년 2월 24일 PM 11:30 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 2026년 2월 25일 AM 12:30 UTCresolved

   This incident has been resolved.

1. 2026년 2월 20일 PM 4:46 UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. 2026년 2월 20일 PM 5:09 UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. 2026년 2월 20일 PM 9:20 UTCresolved

   This incident has been resolved.

1. 2026년 2월 17일 PM 4:27 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 2026년 2월 17일 PM 4:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 17일 PM 4:57 UTCresolved

   This incident has been resolved.

1. 2026년 2월 12일 PM 4:33 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 2026년 2월 12일 PM 4:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 12일 PM 4:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 2월 12일 PM 5:32 UTCresolved

   This incident has been resolved.

1. 2026년 2월 3일 PM 11:45 UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. 2026년 2월 4일 AM 12:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 4일 AM 1:14 UTCresolved

   This incident has been resolved.