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    Premid 장애 기록

    50 Premid incidents · 2020년 5월 — official updates, affected components, duration and resolution details.

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    Network Fault at Cloud Provider

    시작 2025년 10월 14일 오전 8:03 UTC · 3h 45m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPICloud Provider
    1. 2025년 10월 14일 오전 8:03 UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. 2025년 10월 14일 오전 8:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2025년 10월 14일 오전 8:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025년 10월 14일 오전 11:48 UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    시작 2025년 4월 11일 오후 6:30 UTC · 14h 44m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2025년 4월 11일 오후 6:30 UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. 2025년 4월 11일 오후 8:22 UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. 2025년 4월 12일 오전 12:54 UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. 2025년 4월 12일 오전 9:14 UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    시작 2025년 4월 8일 오전 9:04 UTC · 17d 6h

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Extension
    1. 2025년 4월 8일 오전 9:04 UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. 2025년 4월 8일 오후 4:49 UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. 2025년 4월 12일 오전 9:15 UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. 2025년 4월 19일 오후 6:16 UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. 2025년 4월 25일 오후 3:07 UTCresolved

      This incident has been resolved.

    Documentation down

    시작 2022년 6월 26일 오후 4:18 UTC · 8h 56m

    Pending
    1. 2022년 6월 26일 오후 4:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2022년 6월 27일 오전 1:14 UTCresolved

      This incident has been resolved.

    Website outage

    시작 2022년 6월 6일 오전 4:30 UTC · 3h 45m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Website
    1. 2022년 6월 6일 오전 4:30 UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 2022년 6월 6일 오전 7:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 6월 6일 오전 8:15 UTCresolved

      This incident has been resolved.

    API outage

    시작 2022년 5월 15일 오전 6:54 UTC · 3h 57m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    WebsiteAPI
    1. 2022년 5월 15일 오전 6:54 UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 2022년 5월 15일 오전 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 5월 15일 오전 10:51 UTCresolved

      This incident has been resolved.

    Infrastructure issues

    시작 2022년 4월 13일 오전 8:29 UTC · 7h 32m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2022년 4월 13일 오전 8:29 UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. 2022년 4월 13일 오전 10:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 4월 13일 오후 2:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2022년 4월 13일 오후 4:00 UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    시작 2022년 3월 31일 오후 7:01 UTC · 7d 16h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2022년 3월 31일 오후 7:01 UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. 2022년 3월 31일 오후 8:58 UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. 2022년 3월 31일 오후 9:08 UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. 2022년 4월 8일 오전 11:45 UTCresolved

      This incident has been resolved.

    Infrastructure outage

    시작 2022년 3월 30일 오후 8:08 UTC · 56m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2022년 3월 30일 오후 8:08 UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 2022년 3월 30일 오후 8:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 3월 30일 오후 9:04 UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    시작 2022년 1월 16일 오전 10:52 UTC · 8d 1h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Automatic deployment
    1. 2022년 1월 16일 오전 10:52 UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. 2022년 1월 24일 오후 12:44 UTCresolved

      This incident has been resolved.

    Clustering issues

    시작 2021년 11월 26일 오후 11:55 UTC · 1d 15h

    Outage심각한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2021년 11월 26일 오후 11:55 UTCinvestigating

      We are currently investigating this issue.

    2. 2021년 11월 26일 오후 11:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2021년 11월 27일 오전 12:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021년 11월 28일 오후 3:46 UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    시작 2021년 11월 11일 오후 5:27 UTC · 18h 55m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2021년 11월 11일 오후 5:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2021년 11월 11일 오후 6:49 UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. 2021년 11월 12일 오전 1:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021년 11월 12일 오후 12:22 UTCresolved

      This incident has been resolved.

    Database Crashloop

    시작 2021년 10월 12일 오후 4:44 UTC · 27m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPIDiscord botDatabase
    1. 2021년 10월 12일 오후 4:44 UTCinvestigating

      We are currently investigating this issue.

    2. 2021년 10월 12일 오후 5:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2021년 10월 12일 오후 5:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021년 10월 12일 오후 5:12 UTCresolved

      This incident has been resolved.

    Network issues

    시작 2021년 8월 11일 오전 2:13 UTC · 8h 1m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPI
    1. 2021년 8월 11일 오전 2:13 UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 2021년 8월 11일 오전 10:14 UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    시작 2021년 8월 10일 오후 4:34 UTC · 30m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Website
    1. 2021년 8월 10일 오후 4:34 UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. 2021년 8월 10일 오후 5:04 UTCresolved

      This incident has been resolved.

    Network issues

    시작 2021년 7월 29일 오전 11:38 UTC · 10d 3h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Website
    1. 2021년 7월 29일 오전 11:38 UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 2021년 8월 8일 오후 3:30 UTCresolved

      This incident has been resolved.

    API/Website issues

    시작 2021년 6월 25일 오전 4:47 UTC · 7h 14m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WebsiteAPI
    1. 2021년 6월 25일 오전 4:47 UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. 2021년 6월 25일 오후 12:01 UTCresolved

      This incident has been resolved.

    API issues

    시작 2021년 5월 14일 오후 7:46 UTC · 3d 18h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPI
    1. 2021년 5월 14일 오후 7:46 UTCinvestigating

      We are currently investigating this issue.

    2. 2021년 5월 15일 오후 12:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2021년 5월 18일 오후 2:19 UTCresolved

      This incident has been resolved.

    API issues

    시작 2021년 5월 13일 오전 10:55 UTC · 7h 19m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ExtensionWebsiteAPI
    1. 2021년 5월 13일 오전 10:55 UTCinvestigating

      We are currently investigating this issue.

    2. 2021년 5월 13일 오후 1:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2021년 5월 13일 오후 6:14 UTCresolved

      This incident has been resolved.

    Website connection issues.

    시작 2021년 5월 9일 오전 1:28 UTC · 8h 42m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Website
    1. 2021년 5월 9일 오전 1:28 UTCinvestigating

      We are currently investigating this issue.

    2. 2021년 5월 9일 오전 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2021년 5월 9일 오전 10:11 UTCresolved

      This incident has been resolved.