Qwilr 장애 기록

1. 2026년 7월 22일 PM 10:11 UTCinvestigating

   현재 DNS PROBE FINISHED NXDOMAIN 오류를 제시하는 사용자 정의 도메인 페이지에 대한 문제점을 조사하고 있습니다.

2. 2026년 7월 22일 PM 10:47 UTCidentified

   문제의 원인은 확인되었습니다. 우리는 문제를 해결하기 위해 공급 업체와 협력하고 있습니다

3. 2026년 7월 22일 PM 11:04 UTCresolved

   수정은 구현 및 사용자 정의 도메인은 모든 고객을 위해 작업하고있다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 5일 AM 5:12 UTCinvestigating

   We are experiencing an issue with published Qwilr Pages on a custom domain. Our team are currently investigating.

2. 2026년 6월 5일 AM 5:32 UTCresolved

   Published Qwilr Pages have been restored

1. 2026년 5월 20일 PM 9:11 UTCidentified

   We have identified an issue that is causing new Single Sign On logins to be denied. This only affects new logins, existing logins will not be affected. A fix is being deployed.

2. 2026년 5월 20일 PM 9:50 UTCidentified

   A fix has been deployed and we are monitoring.

3. 2026년 5월 20일 PM 10:04 UTCresolved

   The issue has been resolved. SSO logins are working as expected.

1. 2026년 5월 20일 AM 12:51 UTCresolved

   Certificates used for HTTPS on Custom Domains may not have been correctly registered for customers using this feature. Visitors to those pages may have received a security warning in their browser.

1. 2026년 4월 1일 PM 10:43 UTCresolved

   During scheduled maintenance, some users may have received “comment resolved” email notifications. These were sent in error — no comments were resolved, and no data was modified. This was not a security incident. The root cause has been identified and we are updating the system to prevent this occurring again. We apologise for any inconvenience.

1. 2026년 3월 16일 PM 7:43 UTCinvestigating

   We are investigating the issue

2. 2026년 3월 16일 PM 7:48 UTCidentified

   The cause has been identified and a fix is being deployed

3. 2026년 3월 16일 PM 8:00 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2026년 3월 16일 PM 8:25 UTCmonitoring

   Fix has been deployed, we will continue monitoring.

5. 2026년 3월 16일 PM 8:27 UTCresolved

   This incident has been resolved.

1. 2026년 3월 3일 PM 11:22 UTCinvestigating

   We are currently investigating a partial outage for those using our custom-domain feature.

2. 2026년 3월 3일 PM 11:25 UTCidentified

   The issue has been identified with an authentication provider and we are implementing a fix.

3. 2026년 3월 3일 PM 11:38 UTCresolved

   A fix has been deployed and resolved the issue for custom-domains.

1. 2026년 2월 19일 PM 9:16 UTCresolved

   Some pages were degraded after an upstream authentication provider for Qwilr Public Pages experienced an outage. During this time access to some custom domain pages was not available.

1. 2025년 12월 5일 AM 9:12 UTCmonitoring

   We are experiencing a full outage on pages.qwilr.com. We have identified that the issues is caused by our external DNS provider and we are monitoring.

2. 2025년 12월 5일 AM 9:23 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 PM 12:20 UTCmonitoring

   Identified a issue with a third party service. We are monitoring.

2. 2025년 11월 18일 PM 12:58 UTCmonitoring

   We are continuing to monitor the issue with the 3rd party.

3. 2025년 11월 18일 PM 1:59 UTCmonitoring

   The 3rd party has identified the issue and is looking to restore services.

4. 2025년 11월 18일 PM 2:53 UTCresolved

   This incident has been resolved.

1. 2025년 10월 23일 AM 4:45 UTCmonitoring

   Qwilr has identified an issue with our Published Qwilr Pages due to degraded Cloud Provider. We are monitoring.

2. 2025년 10월 23일 AM 6:10 UTCmonitoring

   We continue to monitor the Cloud Provider's resolution steps for the degradation.

3. 2025년 10월 23일 AM 6:53 UTCmonitoring

   A fix is being deployed. We will continue monitoring and advise when resolved.

4. 2025년 10월 23일 AM 8:10 UTCmonitoring

   We are seeing improved performance as the fix is being deployed. Will continue monitoring.

5. 2025년 10월 23일 AM 9:10 UTCresolved

   A fix has been deployed and we are seeing no further degradation.

1. 2025년 8월 30일 AM 2:26 UTCidentified

   The issue has been identified and a fix is being deployed.

2. 2025년 8월 30일 AM 4:06 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 8월 30일 AM 4:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 8월 30일 AM 4:18 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025년 8월 30일 AM 4:23 UTCresolved

   This incident has been resolved.

1. 2025년 6월 26일 AM 6:41 UTCinvestigating

   We've still investigating the causes of these issues. We'll update as soon as we have a solution.

2. 2025년 6월 26일 AM 6:52 UTCidentified

   Access to Qwilr pages on custom-domains are being disrupted by a third-party provider. We are working with the provider to resolve the issue.

3. 2025년 6월 26일 AM 7:06 UTCmonitoring

   Services are being restored. We are monitoring.

4. 2025년 6월 26일 AM 7:16 UTCresolved

   Services are restored and pages on Custom Domains are accessible.

1. 2025년 6월 12일 PM 10:03 UTCresolved

   Cloudflare, a network and security service provider to Qwilr, experienced intermittent failures for some of their services. This had a flow on effect that degraded some of the Qwilr Platform.

1. 2025년 3월 26일 AM 3:55 UTCinvestigating

   We are currently investigating an issue with published Qwilr pages experiencing an outage.

2. 2025년 3월 26일 AM 4:17 UTCresolved

   The cause has been identified, and a fix deployed.

1. 2025년 3월 20일 PM 11:53 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 3월 21일 AM 12:19 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 3월 21일 AM 12:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 3월 21일 AM 4:25 UTCresolved

   This incident has been resolved.

1. 2025년 1월 23일 PM 1:14 UTCinvestigating

   We are currently investigating a degradation in a few in-app features. Though editing and published pages are unaffected.

2. 2025년 1월 23일 PM 1:47 UTCidentified

   The issue has been identified and we are testing solutions.

3. 2025년 1월 23일 PM 2:41 UTCmonitoring

   Services are recovering and appears that everything is operational again.

4. 2025년 1월 23일 PM 3:12 UTCresolved

   This incident has been resolved.

1. 2024년 10월 9일 PM 10:42 UTCinvestigating

   We are currently investigating the issue

2. 2024년 10월 9일 PM 10:43 UTCidentified

   The issue has been identified, and a fix is being investigated

3. 2024년 10월 10일 AM 12:05 UTCresolved

   The issue causing notifications and automations to be delayed has been resolved so that this will not happen in the future.

1. 2024년 10월 7일 PM 11:02 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 10월 7일 PM 11:26 UTCidentified

   We've identified the issue and should have a fix rolling out soon

3. 2024년 10월 7일 PM 11:30 UTCresolved

   A deployment issue triggered a configuration mismatch in production. We've released a fix and should now be using the correct values.

1. 2023년 6월 26일 AM 5:45 UTCinvestigating

   We are experiencing a partial outage with connections to the Qwilr app and Qwilr pages. We are currently investigating this issue.

2. 2023년 6월 26일 AM 5:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 6월 26일 AM 7:12 UTCinvestigating

   We are still experiencing an outage with connections to the Qwilr app and Qwilr pages. We are continuing to investigate the issue.

4. 2023년 6월 26일 AM 7:43 UTCresolved

   The Qwilr app and Qwilr pages are now operating as usual. This incident is resolved.