Recruitee 장애 기록

1. 2026년 9월 4일 AM 10:12 UTCidentified

   Outlook.com 및 Microsoft 365 메일 박스에 전송 된 이메일은 지연되거나 전달되지 않을 수 있습니다. 이것은 Microsoft의 측면에 대한 지속적인 정전으로 인해 그들의 서버에 메일 배송에 영향을 미칩니다. 다른 mailbox 공급자는 unaffected.

2. 2026년 9월 4일 PM 1:01 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 17일 AM 11:53 UTCresolved

   The Tellent HR API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

1. 2026년 5월 19일 PM 3:04 UTCinvestigating

   We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.

2. 2026년 5월 19일 PM 3:28 UTCidentified

   We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation. Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.

3. 2026년 5월 20일 AM 10:40 UTCresolved

   This incident has been resolved.

1. 2026년 4월 27일 AM 7:48 UTCinvestigating

   The TellentHR is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 4월 27일 AM 8:02 UTCresolved

   This incident has been resolved.

1. 2026년 2월 25일 AM 9:26 UTCinvestigating

   Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 25일 AM 9:59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 25일 PM 1:59 UTCresolved

   This incident has been resolved.

1. 2026년 2월 23일 PM 1:55 UTCinvestigating

   Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 23일 PM 2:12 UTCresolved

   This incident has been resolved.

1. 2026년 2월 16일 AM 7:43 UTCinvestigating

   We're currently noticing an increased number of errors within our Recruitee services. This might affect your usage of our system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 16일 AM 7:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 16일 AM 8:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 2월 16일 AM 9:59 UTCresolved

   This incident has been resolved.

1. 2026년 2월 11일 PM 3:03 UTCinvestigating

   Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 11일 PM 3:26 UTCresolved

   This incident has been resolved.

1. 2026년 2월 10일 AM 9:34 UTCinvestigating

   Tellent services are currently experiencing loading issues, which may be causing pages not to load, to be unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 10일 AM 9:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 10일 AM 10:03 UTCresolved

   This incident has been resolved.

1. 2026년 2월 6일 AM 8:55 UTCinvestigating

   We are experiencing an increased number of candidate CV parsing issues.

2. 2026년 2월 6일 AM 8:56 UTCidentified

   The issue is caused by outage on third-party CV parsing provider side

3. 2026년 2월 6일 AM 9:00 UTCmonitoring

   Third-party CV parsing provider has fixed the issue on his side. We are processing queued CVs. You may experience some delays in parsing candidate CVs.

4. 2026년 2월 7일 AM 11:04 UTCresolved

   This incident has been resolved.

1. 2026년 1월 16일 PM 1:59 UTCinvestigating

   We're currently noticing an increased number of errors within our Careers API and WhatsApp Hiring services. This is affecting a very small amount of customers but still can have impact on your system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 1월 23일 AM 8:52 UTCresolved

   This incident has been resolved.

1. 2025년 12월 15일 AM 11:15 UTCinvestigating

   The Manage platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 12월 15일 AM 11:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 12월 15일 AM 11:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 12월 15일 PM 2:27 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 AM 10:52 UTCinvestigating

   Some Recruitee users have been experiencing mailbox related issues, impacting ability to send or recieve emails. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 11월 18일 AM 11:05 UTCresolved

   This incident has been resolved.

1. 2025년 8월 7일 AM 6:11 UTCinvestigating

   The Recruitee platform is currently experiencing loading issues, which may be causing pages not to load, unresponsive, or to show connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 8월 7일 AM 6:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 8월 7일 AM 6:27 UTCresolved

   This incident has been resolved.

1. 2025년 7월 8일 PM 12:12 UTCinvestigating

   We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.

2. 2025년 7월 8일 PM 12:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 7월 8일 PM 5:36 UTCinvestigating

   The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.

4. 2025년 7월 9일 PM 2:50 UTCmonitoring

   We're back; the Tellent company email service is operational, and we are monitoring it.

5. 2025년 7월 10일 PM 2:12 UTCresolved

   This incident has been resolved.

1. 2025년 5월 30일 AM 6:34 UTCinvestigating

   The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

2. 2025년 5월 30일 AM 6:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 5월 30일 AM 7:01 UTCresolved

   This incident has been resolved.

1. 2025년 5월 19일 PM 7:00 UTCinvestigating

   The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

2. 2025년 5월 19일 PM 7:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 5월 19일 PM 7:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 5월 19일 PM 8:17 UTCresolved

   This incident has been resolved.

1. 2025년 5월 12일 AM 11:30 UTCinvestigating

   The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

2. 2025년 5월 12일 AM 11:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 5월 12일 PM 12:00 UTCresolved

   This incident has been resolved.

1. 2025년 4월 16일 PM 12:38 UTCinvestigating

   The Recruitee platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 4월 16일 PM 12:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 4월 16일 PM 1:06 UTCresolved

   This incident has been resolved.

1. 2025년 3월 17일 AM 10:38 UTCidentified

   The issue was identified and we are working closely with 3rd party provider for quick resolution

2. 2025년 3월 17일 PM 3:21 UTCresolved

   This incident has been resolved.