Recruitee 장애 기록

1. 2026년 10월 20일 오전 6:06 UTCresolved

   SSO는 현재 문제가 발생하고 일부 사용자는 플랫폼에 액세스 할 수 없습니다. 우리는 이것을 좌절하고 가능한 한 빨리 해결하기 위해 노력하고 있습니다. 우리는 우리의 기술설계 팀에 이것을 확장하고, 가능한 빨리 새롭게 제공할 것입니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 10월 13일 오전 10:13 UTCinvestigating

   우리는 현재 우리의 auth 서비스 내에서 오류의 증가 수를 지적하고 있습니다. 이것은 우리의 체계의 당신의 사용법에 영향을 미칠지도 모릅니다. 우리는 이것이 녹이고, 우리의 기술적인 팀은 가능한 빨리 가득 차있는 기능을 복원하기 위하여 적극적으로 투자됩니다.

2. 2026년 10월 13일 오전 10:14 UTCinvestigating

   이 문제를 조사하고 있습니다.

3. 2026년 10월 13일 오전 10:28 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

4. 2026년 10월 13일 오전 10:32 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

5. 2026년 10월 13일 오전 10:33 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

6. 2026년 10월 13일 오전 10:33 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 9월 10일 오전 11:18 UTCidentified

   우리는 우리의 Javelo 사용자에 영향을 미치는 SSO 로그인 실패의 원인을 확인했습니다. 문제점의 근원은 확인되고 고침은 준비됩니다.

2. 2026년 9월 10일 오전 11:54 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 9월 4일 오전 10:12 UTCidentified

   Outlook.com 및 Microsoft 365 메일 박스에 전송 된 이메일은 지연되거나 전달되지 않을 수 있습니다. 이것은 Microsoft의 측면에 대한 지속적인 정전으로 인해 그들의 서버에 메일 배송에 영향을 미칩니다. 다른 mailbox 공급자는 unaffected.

2. 2026년 9월 4일 오후 1:01 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 17일 오전 11:53 UTCresolved

   The Tellent HR API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

1. 2026년 5월 19일 오후 3:04 UTCinvestigating

   We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.

2. 2026년 5월 19일 오후 3:28 UTCidentified

   We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation. Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.

3. 2026년 5월 20일 오전 10:40 UTCresolved

   This incident has been resolved.

1. 2026년 4월 27일 오전 7:48 UTCinvestigating

   The TellentHR is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 4월 27일 오전 8:02 UTCresolved

   This incident has been resolved.

1. 2026년 2월 25일 오전 9:26 UTCinvestigating

   Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 25일 오전 9:59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 25일 오후 1:59 UTCresolved

   This incident has been resolved.

1. 2026년 2월 23일 오후 1:55 UTCinvestigating

   Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 23일 오후 2:12 UTCresolved

   This incident has been resolved.

1. 2026년 2월 16일 오전 7:43 UTCinvestigating

   We're currently noticing an increased number of errors within our Recruitee services. This might affect your usage of our system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 16일 오전 7:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 16일 오전 8:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 2월 16일 오전 9:59 UTCresolved

   This incident has been resolved.

1. 2026년 2월 11일 오후 3:03 UTCinvestigating

   Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 11일 오후 3:26 UTCresolved

   This incident has been resolved.

1. 2026년 2월 10일 오전 9:34 UTCinvestigating

   Tellent services are currently experiencing loading issues, which may be causing pages not to load, to be unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 2월 10일 오전 9:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 10일 오전 10:03 UTCresolved

   This incident has been resolved.

1. 2026년 2월 6일 오전 8:55 UTCinvestigating

   We are experiencing an increased number of candidate CV parsing issues.

2. 2026년 2월 6일 오전 8:56 UTCidentified

   The issue is caused by outage on third-party CV parsing provider side

3. 2026년 2월 6일 오전 9:00 UTCmonitoring

   Third-party CV parsing provider has fixed the issue on his side. We are processing queued CVs. You may experience some delays in parsing candidate CVs.

4. 2026년 2월 7일 오전 11:04 UTCresolved

   This incident has been resolved.

1. 2026년 1월 16일 오후 1:59 UTCinvestigating

   We're currently noticing an increased number of errors within our Careers API and WhatsApp Hiring services. This is affecting a very small amount of customers but still can have impact on your system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2026년 1월 23일 오전 8:52 UTCresolved

   This incident has been resolved.

1. 2025년 12월 15일 오전 11:15 UTCinvestigating

   The Manage platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 12월 15일 오전 11:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 12월 15일 오전 11:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 12월 15일 오후 2:27 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 오전 10:52 UTCinvestigating

   Some Recruitee users have been experiencing mailbox related issues, impacting ability to send or recieve emails. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 11월 18일 오전 11:05 UTCresolved

   This incident has been resolved.

1. 2025년 8월 7일 오전 6:11 UTCinvestigating

   The Recruitee platform is currently experiencing loading issues, which may be causing pages not to load, unresponsive, or to show connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

2. 2025년 8월 7일 오전 6:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 8월 7일 오전 6:27 UTCresolved

   This incident has been resolved.

1. 2025년 7월 8일 오후 12:12 UTCinvestigating

   We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.

2. 2025년 7월 8일 오후 12:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 7월 8일 오후 5:36 UTCinvestigating

   The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.

4. 2025년 7월 9일 오후 2:50 UTCmonitoring

   We're back; the Tellent company email service is operational, and we are monitoring it.

5. 2025년 7월 10일 오후 2:12 UTCresolved

   This incident has been resolved.

1. 2025년 5월 30일 오전 6:34 UTCinvestigating

   The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

2. 2025년 5월 30일 오전 6:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 5월 30일 오전 7:01 UTCresolved

   This incident has been resolved.

1. 2025년 5월 19일 오후 7:00 UTCinvestigating

   The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

2. 2025년 5월 19일 오후 7:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 5월 19일 오후 7:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 5월 19일 오후 8:17 UTCresolved

   This incident has been resolved.