Remind 장애 기록

1. 2026년 9월 24일 오후 6:29 UTCinvestigating

   우리는 사용자를 추가 또는 업데이트 할 때, Remind의 간헐적 오류 및 지연의 보고서를 조사하고 있습니다. 몇 가지 행동은 시간이 지남에 따라 오래 걸릴 수 있습니다. 우리는 곧 업데이트를 제공 할 것입니다.

2. 2026년 9월 24일 오후 6:41 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

3. 2026년 9월 24일 오후 7:32 UTCidentified

   이 문제를 해결하기 위해 계속 노력하고 있습니다.

4. 2026년 9월 24일 오후 7:48 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

5. 2026년 9월 24일 오후 8:43 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 10일 오후 4:33 UTCinvestigating

   We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.

2. 2026년 8월 10일 오후 5:08 UTCresolved

   This incident has been resolved.

1. 2026년 6월 30일 오후 9:40 UTCinvestigating

   우리는 투자보고있다 일부 사용자는 로스터링 및 데이터 처리와 지연을 경험하고있다. 우리는 곧 업데이트를 제공 할 것입니다.

2. 2026년 6월 30일 오후 9:42 UTCinvestigating

   이 문제를 조사하고 있습니다.

3. 2026년 6월 30일 오후 11:05 UTCresolved

   우리는 식별하고 문제를 해결했습니다. 우리는 문제가 해결 된 것을 확인했습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 14일 오후 6:24 UTCinvestigating

   We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

2. 2026년 5월 14일 오후 7:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 5월 14일 오후 7:33 UTCinvestigating

   We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

4. 2026년 5월 14일 오후 7:58 UTCidentified

   We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

5. 2026년 5월 14일 오후 10:18 UTCidentified

   We are continuing to fix the identified issue.

6. 2026년 5월 14일 오후 11:44 UTCresolved

   This incident is resolved.

1. 2025년 10월 20일 오후 1:51 UTCidentified

   The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.

2. 2025년 10월 20일 오후 3:19 UTCidentified

   AWS is recovering. We will continue working on the remaining issues.

3. 2025년 10월 20일 오후 3:21 UTCmonitoring

   AWS has implemented a fix, and we're monitoring for full recovery.

4. 2025년 10월 20일 오후 3:41 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025년 10월 20일 오후 4:19 UTCmonitoring

   Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.

6. 2025년 10월 20일 오후 5:49 UTCmonitoring

   We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!

7. 2025년 10월 20일 오후 7:29 UTCmonitoring

   Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!

8. 2025년 10월 20일 오후 8:03 UTCresolved

   Remind should now be back to normal!

1. 2025년 6월 12일 오후 6:41 UTCinvestigating

   Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

2. 2025년 6월 12일 오후 7:08 UTCmonitoring

   It looks like translations are working correctly now. We will continue monitoring.

3. 2025년 6월 14일 오전 4:47 UTCresolved

   This incident has been resolved.

1. 2025년 5월 30일 오후 5:32 UTCinvestigating

   We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

2. 2025년 5월 30일 오후 6:00 UTCresolved

   This incident has been resolved.

1. 2025년 5월 27일 오후 3:45 UTCinvestigating

   We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

2. 2025년 5월 27일 오후 5:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 5월 27일 오후 7:16 UTCresolved

   This incident has been resolved.

1. 2025년 4월 26일 오전 12:45 UTCmonitoring

   Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 2025년 4월 28일 오후 7:40 UTCmonitoring

   Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 2025년 5월 7일 오후 9:49 UTCmonitoring

   Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

4. 2025년 5월 20일 오후 6:47 UTCresolved

   AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

1. 2025년 2월 3일 오후 3:03 UTCidentified

   Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

2. 2025년 2월 3일 오후 3:25 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 2월 3일 오후 6:37 UTCresolved

   This incident has been resolved.

1. 2024년 12월 20일 오전 2:36 UTCresolved

   Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

1. 2024년 7월 1일 오후 7:24 UTCidentified

   Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 2024년 7월 3일 오후 1:59 UTCresolved

   This incident has been resolved.

1. 2024년 6월 26일 오후 6:49 UTCmonitoring

   Remind is experiencing failures in delivering text messages to some Remind participants. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected. Remind is continuing to monitor the situation. Text messages should continue to work for most customers.

2. 2024년 6월 27일 오전 12:02 UTCresolved

   This incident has been resolved.

1. 2024년 6월 26일 오전 12:14 UTCidentified

   Remind is investigating an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 2024년 6월 26일 오전 10:17 UTCmonitoring

   Remind is continuing to monitor the situation. Text messages should continue to work for most customers. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 2024년 6월 26일 오후 5:53 UTCresolved

   This incident has been resolved.

1. 2023년 12월 13일 오후 11:57 UTCinvestigating

   We are currently investigating this issue.

2. 2023년 12월 14일 오전 3:01 UTCresolved

   This incident has been resolved.

1. 2023년 11월 8일 오후 5:30 UTCinvestigating

   We are currently experiencing some inability to log in to our iOS App when using the latest version (v14.23). This only impacts users running this version. We've identified the cause of the login errors and are working to push the update to the App Store as quickly as possible.

2. 2023년 11월 8일 오후 8:21 UTCresolved

   Remind iOS (v14.23.1) has been released. If you experienced the inability to log in, please manually update your Remind app to this version for resolution. Thank you for being patient while we resolved these issues.

1. 2023년 11월 6일 오후 3:28 UTCresolved

   Our Tutoring customers may not have been able to log in to their distance learning sessions successfully. Our engineers identified the root cause and deployed a resolution on 11/04.

1. 2023년 10월 30일 오후 3:58 UTCidentified

   We are currently experiencing some iOS App crashes when launching the app. This will affect folks who have updated to our latest iOS App version from the App Store. We've identified the cause of these crashes and are working to push the update to the App Store as quickly as possible.

2. 2023년 10월 30일 오후 6:24 UTCresolved

   Remind iOS (v14.22.1) has been released. If you experienced the crash, please manually update your Remind app to this version. Thank you for your patience while we resolved these issues.

1. 2023년 8월 31일 오후 1:47 UTCinvestigating

   The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

2. 2023년 8월 31일 오후 2:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 8월 31일 오후 2:32 UTCidentified

   Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

4. 2023년 8월 31일 오후 2:40 UTCresolved

   This incident has been resolved.

1. 2023년 8월 18일 오전 12:36 UTCidentified

   Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 2023년 8월 18일 오전 1:52 UTCresolved

   Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.