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    Rev 장애 기록

    28 Rev incidents · 2020년 8월 — official updates, affected components, duration and resolution details.

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    Insights API Outage

    시작 2023년 2월 8일 오후 4:21 UTC · 34m

    Pending
    영향을 받은 구성 요소
    Sentiment Analysis APITopic Extraction API
    1. 2023년 2월 8일 오후 4:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2023년 2월 8일 오후 4:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023년 2월 8일 오후 4:55 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2021년 2월 2일 오후 4:34 UTC · 12h 38m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2021년 2월 2일 오후 4:34 UTCmonitoring

      We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2021년 2월 2일 오후 11:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2021년 2월 3일 오전 5:12 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 12월 1일 오후 5:13 UTC · 2h 49m

    Pending
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 12월 1일 오후 5:13 UTCmonitoring

      We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 12월 1일 오후 8:01 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 11월 25일 오후 8:13 UTC · 1d 0h

    Pending
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 11월 25일 오후 8:13 UTCmonitoring

      We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 11월 26일 오후 8:41 UTCresolved

      This incident has been resolved.

    Issue affecting live captions joining Zoom Webinars

    시작 2020년 11월 4일 오후 10:46 UTC · 2h 0m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Webinars
    1. 2020년 11월 4일 오후 10:46 UTCidentified

      We have identified an issue preventing live captions from joining some Zoom Webinars. This is not affecting Zoom Meetings.

    2. 2020년 11월 5일 오전 12:46 UTCresolved

      We have fixed an issue with the Zoom Webinar Live Streaming URL Creator causing issues with live captions joining some Zoom Webinars. To ensure live captions will join your next Webinar, please update your Webinar's Stream URL And Key using the Streaming URL Creator.

    Issue with Rev Live Captions joining Zoom Meetings

    시작 2020년 10월 28일 오후 4:00 UTC · 0m

    Pending
    1. 2020년 10월 28일 오후 7:48 UTCresolved

      We investigated and resolved a Zoom issue causing issues with Rev Live Captions joining Meetings. Webinars were not affected. The issue centered around the information that Zoom sends Rev when a Meeting starts. We are adding additional protections in place to prevent similar issues in the future.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 10월 7일 오후 8:33 UTC · 2h 14m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 10월 7일 오후 8:33 UTCmonitoring

      We have identified a Zoom issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 10월 7일 오후 10:47 UTCresolved

      This incident has been resolved.

    Issue with displaying live captions

    시작 2020년 10월 1일 오후 7:56 UTC · 1h 57m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars
    1. 2020년 10월 1일 오후 7:56 UTCinvestigating

      We are investigating an issue with Zoom preventing Rev Live Captions from displaying properly in Zoom Meetings and Webinars. Live captions may be delayed, malformed, or missing altogether.

    2. 2020년 10월 1일 오후 9:53 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 30일 오후 4:00 UTC · 4h 40m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 30일 오후 4:00 UTCmonitoring

      Zoom has identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users: https://status.zoom.us/incidents/xk1bz73zgbtj. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 30일 오후 8:40 UTCresolved

      This incident has been resolved.

    Rev Live Captions Automatic Joining and Management Pages Down

    시작 2020년 9월 25일 오전 12:00 UTC · 48m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars
    1. 2020년 9월 25일 오전 12:00 UTCidentified

      We are continuing to work on a fix for this issue. (Apologies that previous status updates were removed in error.) This incident is preventing Rev Live Captions from automatically joining Zoom Meetings and users from accessing the Rev Live Captions management pages: https://www.rev.com/account/zoom-live-captions For Zoom Meetings, please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. For Zoom Webinars, previously created Stream Key and URLs will continue to serve live captions as expected. New Zoom Webinars cannot be created as

    2. 2020년 9월 25일 오전 12:48 UTCresolved

      This incident has been resolved and service has returned to normal. Rev Live Captions are automatically joining Zoom Meetings, and access to the management pages have returned: https://www.rev.com/account/zoom-live-captions.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 23일 오후 4:15 UTC · 1h 1m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 23일 오후 4:15 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 23일 오후 5:17 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2020년 9월 23일 오후 5:17 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 22일 오후 4:11 UTC · 1h 31m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 22일 오후 4:11 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 22일 오후 5:42 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 17일 오후 4:13 UTC · 3h 17m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 17일 오후 4:13 UTCmonitoring

      We have identified an issue with Zoom preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 17일 오후 7:30 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 15일 오후 4:16 UTC · 3h 8m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 15일 오후 4:16 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 15일 오후 7:24 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 14일 오후 4:11 UTC · 1h 9m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 14일 오후 4:11 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 14일 오후 5:21 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 10일 오후 4:15 UTC · 6h 8m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 10일 오후 4:15 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 10일 오후 10:23 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 9일 오후 4:14 UTC · 4h 17m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 9일 오후 4:14 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 9일 오후 8:31 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 8일 오후 3:27 UTC · 5h 19m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 8일 오후 3:27 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 8일 오후 8:47 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 3일 오후 3:44 UTC · 3h 26m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 3일 오후 3:44 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 3일 오후 7:10 UTCresolved

      This incident has been resolved.

    Delay with Rev Live Captions joining Zoom Meetings

    시작 2020년 9월 2일 오후 5:12 UTC · 2h 37m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rev Live Captions for Zoom Meetings
    1. 2020년 9월 2일 오후 5:12 UTCmonitoring

      We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

    2. 2020년 9월 2일 오후 7:49 UTCresolved

      This incident has been resolved.