Riipen 장애 기록

1. 2026년 10월 13일 오후 4:11 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 10월 13일 오후 4:12 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 10월 13일 오후 4:12 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

4. 2026년 10월 13일 오후 6:00 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 4월 9일 오후 7:36 UTCinvestigating

   We are currently investigation a performance slow down in our core platform.

2. 2026년 4월 9일 오후 8:24 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 4월 9일 오후 9:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 4월 9일 오후 10:23 UTCresolved

   This incident has been resolved.

1. 2026년 1월 6일 오후 7:01 UTCidentified

   Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.

2. 2026년 1월 6일 오후 7:59 UTCresolved

   This incident has been resolved.

1. 2025년 11월 12일 오후 10:43 UTCinvestigating

   An issue currently exists on page which are attempting to display answers from questions, including match request custom questions and survey responses.

2. 2025년 11월 12일 오후 10:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 11월 12일 오후 11:00 UTCresolved

   This incident has been resolved.

1. 2025년 11월 4일 오전 2:00 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 11월 4일 오전 2:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 11월 4일 오전 2:44 UTCresolved

   This incident has been resolved.

1. 2025년 9월 29일 오후 8:18 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 9월 29일 오후 8:18 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 9월 29일 오후 9:55 UTCresolved

   This incident has been resolved.

1. 2025년 6월 12일 오후 6:53 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 6월 12일 오후 6:57 UTCinvestigating

   A 3rd party vendor critical to the Riipen platform is experiencing a partial outage. Parts of the Riipen platform may fail during this outage. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

3. 2025년 6월 12일 오후 7:21 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 6월 12일 오후 7:51 UTCmonitoring

   The upstream fix has been implemented, but some users may still experience intermittent issues.

5. 2025년 6월 12일 오후 8:18 UTCresolved

   This incident has been resolved.

1. 2025년 5월 26일 오후 8:32 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 5월 26일 오후 8:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 5월 26일 오후 8:36 UTCresolved

   This incident has been resolved.

1. 2024년 11월 27일 오후 5:37 UTCidentified

   Single sign on with LTI tools in all major LMS is currently degraded.

2. 2024년 11월 27일 오후 6:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 11월 27일 오후 6:23 UTCresolved

   This incident has been resolved.

1. 2024년 7월 15일 오후 3:56 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 7월 15일 오후 4:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 7월 15일 오후 4:13 UTCresolved

   This incident has been resolved.

1. 2024년 3월 19일 오후 8:49 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 3월 19일 오후 8:49 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 3월 19일 오후 9:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 3월 19일 오후 9:33 UTCresolved

   This incident has been resolved.

1. 2024년 1월 27일 오전 6:31 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 1월 27일 오전 6:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 1월 27일 오전 6:46 UTCresolved

   This incident has been resolved.

1. 2023년 11월 2일 오후 6:36 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2023년 11월 2일 오후 7:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2023년 11월 2일 오후 7:23 UTCresolved

   This incident has been resolved.

4. 2023년 11월 2일 오후 7:23 UTCpostmortem

   An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

1. 2023년 10월 25일 오후 4:40 UTCinvestigating

   We are currently investigating the issue. You may experience problems depending on your current time zone.

2. 2023년 10월 25일 오후 4:52 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2023년 10월 25일 오후 5:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2023년 10월 25일 오후 5:47 UTCresolved

   This incident has been resolved.

1. 2023년 8월 28일 오후 7:44 UTCinvestigating

   We are currently investigating this issue.

2. 2023년 8월 28일 오후 7:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2023년 8월 28일 오후 7:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2023년 8월 28일 오후 8:14 UTCresolved

   This incident has been resolved.

1. 2022년 12월 8일 오전 1:22 UTCinvestigating

   We are currently investigating this issue.

2. 2022년 12월 8일 오전 1:33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2022년 12월 8일 오전 1:52 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2022년 12월 8일 오전 1:52 UTCresolved

   This incident has been resolved.

1. 2022년 5월 24일 오후 5:02 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2022년 5월 24일 오후 6:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2022년 5월 24일 오후 6:06 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2022년 5월 24일 오후 6:15 UTCresolved

   This incident has been resolved.

5. 2022년 5월 24일 오후 6:42 UTCpostmortem

   Riipen would like to apologize for any inconvenience this incident has caused to any and all customers. While Riipen does everything under its power to ensure incidents like this do not occur, sometimes incidents such as today’s occur for reasons completely out of our control. Riipen’s main cloud service provider Amazon Web Services \(AWS\), accidentally marked Riipen’s account and services for suspension while Riipen has only ever been in good standing with AWS. This accidental suspension on AWS’s end caused all Riipen services to become unavailable while we worked with their customer success teams to figure out what had occurred. AWS has ensured us that this was a mistake on their end and that it will never occur again. We are continuing to work with them to ensure that any side effects of this temporary outage have been resolved. Again, we apologize for any inconvenience caused by this incident.

1. 2021년 12월 14일 오후 10:59 UTCinvestigating

   Some customer are experiencing high load times.

2. 2021년 12월 14일 오후 11:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2021년 12월 14일 오후 11:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2021년 12월 14일 오후 11:44 UTCresolved

   This incident has been resolved.

1. 2021년 4월 29일 오후 3:32 UTCinvestigating

   We are currently investigating this issue.

2. 2021년 4월 29일 오후 3:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2021년 4월 29일 오후 3:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2021년 4월 29일 오후 3:56 UTCresolved

   This incident has been resolved.

1. 2020년 9월 2일 오후 4:19 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2020년 9월 2일 오후 4:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2020년 9월 2일 오후 4:41 UTCresolved

   This incident has been resolved.