Roadmunk 장애 기록

1. 2026년 7월 22일 AM 1:22 UTCinvestigating

   상태: 우리는 현재 투자 문제입니다. 충격: 몇몇 사용자는 degraded 성과를 경험할지도 모릅니다.

2. 2026년 7월 22일 AM 2:54 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다

3. 2026년 7월 22일 PM 3:39 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 15일 AM 12:38 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다

2. 2026년 7월 15일 AM 1:16 UTCresolved

   사건이 해결되었습니다

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 9일 PM 3:04 UTCinvestigating

   Status: We are currently investigating issues. Impact: Some users may experience degraded performance.

2. 2026년 7월 9일 PM 3:05 UTCresolved

   The incident has been resolved

1. 2025년 12월 19일 PM 7:53 UTCinvestigating

   We are currently investigating this issue

2. 2025년 12월 19일 PM 7:53 UTCidentified

   The issue has been identified and a fix is being implemented

3. 2025년 12월 19일 PM 8:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results

4. 2025년 12월 22일 PM 3:47 UTCresolved

   The incident has been resolved

1. 2025년 12월 4일 PM 4:01 UTCinvestigating

   We are currently investigating this issue

2. 2025년 12월 4일 PM 4:45 UTCmonitoring

   We have identified the root cause for a partial outage affecting some users due to DNS resolution issues. We have implemented a fix and expect a rolling recovery as DNS caches refresh.

3. 2025년 12월 5일 PM 4:09 UTCresolved

   The incident has been resolved

1. 2025년 10월 20일 AM 9:09 UTCinvestigating

   Our team is aware of an ongoing issue causing authentication attempts to fail. This is related to a widespread outage reported by our provider. We are in contact with their support team and are monitoring the situation.

2. 2025년 10월 20일 AM 10:08 UTCidentified

   We have investigated and we are continuing to experience widespread issues due to an ongoing AWS incident with the US-EAST-1 Region ( https://health.aws.amazon.com/health/status ) . We will continue to provide update as the situation evolves.

3. 2025년 10월 20일 AM 10:08 UTCmonitoring

   AWS appears to have fixed the issue, and our services have recovered. We are monitoring the situation closely.

4. 2025년 10월 20일 PM 9:05 UTCresolved

   While our cloud provider (AWS) continues to recover from an earlier outage, our own observability platforms confirm that all services have returned to a stable state. We will continue to actively monitor all systems to ensure ongoing performance and stability.

1. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating this issue

2. 2025년 9월 5일 PM 4:06 UTCresolved

   The incident has been resolved

3. 2025년 9월 5일 PM 4:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results

4. 2025년 9월 5일 PM 4:06 UTCidentified

   The issue has been identified and a fix is being implemented

1. 2025년 9월 5일 PM 4:06 UTCresolved

   This incident has been resolved.

2. 2025년 9월 5일 PM 4:06 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2025년 9월 5일 PM 4:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 9월 5일 PM 4:06 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating this issue.

1. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 9월 5일 PM 4:06 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 9월 5일 PM 4:06 UTCinvestigating

   Our previous fix did not apply for all customers, we are still investigating the issue for the remaining customers impacted.

5. 2025년 9월 5일 PM 4:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2025년 9월 5일 PM 4:06 UTCresolved

   This incident has been resolved.

1. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are continuing to investigate this issue.

2. 2025년 9월 5일 PM 4:06 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2025년 9월 5일 PM 4:06 UTCresolved

   This incident has been resolved.

4. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating delays with authentication.

5. 2025년 9월 5일 PM 4:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

1. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating issues where users are experiencing slow response times and loading times for roadmapping and authentication.

2. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 9월 5일 PM 4:06 UTCresolved

   Performance has been restored

1. 2025년 9월 5일 PM 4:06 UTCresolved

   Some accounts experienced an issue where users hit an error while logging in stating "Cannot POST /auth/saml/callback" after authenticating through their company SSO portal.

1. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 9월 5일 PM 4:06 UTCmonitoring

   The issue has been identified and our team has applied a solution which should be rolling out to all deployments now. We're continuing to explore this issue and will mark it as resolved once we have completed our investigation.

3. 2025년 9월 5일 PM 4:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We're continuing to investigate this issue. We'll continue to keep you updated as our team works to identify and resolve this roadblock.

5. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are continuing to investigate this issue.

6. 2025년 9월 5일 PM 4:06 UTCresolved

   This incident has been resolved.

1. 2025년 9월 5일 PM 4:06 UTCresolved

   This incident has been resolved.

2. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We have resolved the issues related to authentication and SSO.

3. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are continuing to investigate this issue.

4. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently investigating this issue.

1. 2025년 9월 5일 PM 4:06 UTCinvestigating

   We are currently in the process of investigating a site access issue which is blocking users on most deployments across Roadmunk. Our team will be updating users via the Status page with more details shortly as our engineering team continues their investigation.

2. 2025년 9월 5일 PM 4:06 UTCresolved

   Thank you for your patience and apologies for any inconvenience! Our team has confirmed that all deployments are once again accessible and that this issue has been resolved. If you are still running into any issues, please don't hesitate to reach out to [email protected] and we will be happy to assist. Hope you have a wonderful weekend and happy roadmapping!

3. 2025년 9월 5일 PM 4:06 UTCidentified

   A fix has been rolled out and is propagating across deployments - we will update to resolved once all deployments have resumed expected behaviour.

1. 2025년 9월 5일 PM 4:06 UTCresolved

   Thank you for your patience! Our team has resolved this issue and are currently monitoring to ensure that there are no residual effects or impact. If you are still seeing errors when trying to access Roadmunk following this fix, please try refreshing the page - any ongoing issues can be reported to our team via [email protected]. Our apologies again for any inconvenience this may have caused and we're happy to have things back up and running for you. Hope you have a wonderful day and happy roadmapping!

2. 2025년 9월 5일 PM 4:06 UTCidentified

   Our team is still in the process of resolving this issue and are anticipating restored service soon. We'll keep you posted with any further updates as they're brought to our team. Thank you for your continued patience and our apologies once again for this inconvenience.

3. 2025년 9월 5일 PM 4:06 UTCidentified

   We are currently in the process resolving an issue which has caused 504 errors to appear for users attempting to access the application. The root cause has been located and we will keep you posted with updates as our team continues their work to restore access. Our most sincere apologies for this roadblock and we hope to be back up shortly.

1. 2025년 9월 5일 PM 4:06 UTCresolved

   Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

2. 2025년 9월 5일 PM 4:06 UTCidentified

   Hi there, We've identified an issue and are currently looking further into a solution. Our sincere apologies about this. We will update you once a fix is identified. Appreciate your patience! Roadmunk Support

1. 2025년 9월 5일 PM 4:06 UTCresolved

   Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

2. 2025년 9월 5일 PM 4:06 UTCinvestigating

   Hi there, Things aren't working quite as expected! We're experiencing an elevated level of errors and are currently looking into the issue. Thanks for your patience, we will certainly keep you posted! Roadmunk Support

1. 2025년 9월 5일 PM 4:06 UTCidentified

   Hi there, We've identified an issue and are currently looking further into a solution. Our sincere apologies about this. We will update you once a fix is identified. Appreciate your patience! Roadmunk Support

2. 2025년 9월 5일 PM 4:06 UTCresolved

   Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

1. 2025년 9월 5일 PM 4:06 UTCresolved

   Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

2. 2025년 9월 5일 PM 4:06 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 9월 5일 PM 4:06 UTCidentified

   Hi there, We've identified an issue and are currently looking further into a solution. Our sincere apologies about this. We will update you once a fix is identified. Appreciate your patience! Roadmunk Support