Routable 장애 기록

1. 2026년 9월 1일 PM 9:48 UTCinvestigating

   Quickbooks Online Outage로 인해 오류가 증가합니다. 이것은 주로 QBO 연결 작업 공간에 영향을 미칩니다.

2. 2026년 9월 2일 AM 3:03 UTCmonitoring

   QuickBooks Online 요청이 성공했습니다. 우리는 감시자를 계속할 것입니다.

3. 2026년 9월 2일 AM 3:36 UTCresolved

   QuickBooks Online의 사건 (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z)는 아직도 해결되지로 목록으로 만들어졌습니다, 그러나 우리는 QBO에 요청하는 꾸준한 성공률을 관찰했습니다. 우리는 어떤 회귀든지를 위해 계속할 것입니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 13일 PM 5:19 UTCidentified

   우리는 우리의 지불 공급자로 높은 과실 비율을 보았습니다. 그들은 현재 투자하고 있습니다.

2. 2026년 7월 13일 PM 5:58 UTCmonitoring

   우리의 공급자는 수정을 실행하고, 우리는 성공적인 거래를 볼 수 있습니다. 우리는 모니터링 및 투자 실패한 지급입니다.

3. 2026년 7월 13일 PM 8:02 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 14일 PM 5:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 2026년 5월 14일 PM 6:48 UTCresolved

   This incident has been resolved.

1. 2026년 4월 3일 PM 4:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 2026년 4월 7일 PM 4:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 2026년 3월 25일 PM 3:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 2026년 3월 25일 PM 5:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 3월 25일 PM 7:15 UTCresolved

   This incident has been resolved.

1. 2025년 12월 4일 PM 6:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 2025년 12월 4일 PM 6:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 12월 4일 PM 7:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 2025년 12월 4일 PM 8:17 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 PM 2:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 2025년 11월 18일 PM 2:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 2025년 11월 18일 PM 2:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 2025년 11월 18일 PM 6:34 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 PM 6:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 2025년 10월 20일 PM 11:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 2025년 10월 21일 PM 5:28 UTCresolved

   This incident has been resolved.

1. 2025년 7월 16일 PM 6:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 2025년 7월 16일 PM 6:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 7월 16일 PM 7:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 2025년 7월 16일 PM 7:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 2025년 7월 16일 PM 10:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2025년 7월 16일 PM 10:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 2025년 5월 14일 PM 4:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 2025년 5월 14일 PM 6:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 5월 14일 PM 6:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 2025년 5월 7일 AM 1:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 2025년 5월 7일 AM 1:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 5월 7일 AM 1:40 UTCresolved

   A fix has been deployed.

1. 2025년 3월 21일 PM 9:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 2025년 3월 21일 PM 11:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 2025년 3월 21일 PM 11:35 UTCresolved

   This incident has been resolved.

1. 2025년 3월 14일 PM 6:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 2025년 3월 14일 PM 6:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 2025년 2월 3일 PM 6:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 2024년 12월 4일 PM 8:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 2024년 12월 4일 PM 10:55 UTCresolved

   This incident has been resolved.

1. 2024년 6월 17일 PM 5:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 2024년 4월 27일 PM 4:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 2024년 4월 27일 PM 5:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 2024년 4월 27일 PM 6:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 2024년 4월 27일 PM 7:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 2024년 3월 15일 PM 4:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 2024년 3월 15일 PM 8:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 2024년 3월 16일 AM 12:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 2024년 1월 29일 PM 9:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 2024년 1월 29일 PM 9:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024년 1월 29일 PM 9:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 2024년 1월 30일 AM 12:55 UTCresolved

   All tasks are operating smoothly.

1. 2024년 1월 25일 PM 10:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 2024년 1월 25일 PM 11:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 2024년 1월 26일 AM 12:04 UTCresolved

   The payment creation system is operating smoothly.