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    51 Rubrik incidents · 2022년 12월 — official updates, affected components, duration and resolution details.

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    Error Accessing RSC UI

    시작 2026년 8월 6일 오후 1:51 UTC · 1d 21h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2026년 8월 6일 오후 1:51 UTCinvestigating

      RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors / slowness while accessing RSC UI Workaround: None at this time. Incident Start Time: 08/06/2026 05:30 AM UTC Our engineering team is actively investigating to identify this issue.

    2. 2026년 8월 6일 오후 5:13 UTCinvestigating

      We have identified that this issue also affects Jobs, in addition to the RSC UI. Jobs may start later than scheduled, take longer than expected to complete, or accumulate in a backlog. Our engineering team continues to investigate.

    3. 2026년 8월 6일 오후 8:39 UTCmonitoring

      We have applied a mitigation and are monitoring the results.

    4. 2026년 8월 7일 오전 12:05 UTCmonitoring

      The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues.

    5. 2026년 8월 7일 오후 7:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2026년 8월 8일 오전 10:57 UTCresolved

      This incident has been resolved.

    Error Accessing RSC UI

    시작 2026년 2월 27일 오후 11:09 UTC · 1h 24m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2026년 2월 27일 오후 11:09 UTCinvestigating

      RSC Login is experiencing degraded availability in EU-2 region Symptom(s): Users are experiencing errors while attempting to log in to RSC Workaround: None at this time. Incident Start Time: 02/27/2026 10:24 PM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2026년 2월 28일 오전 12:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026년 2월 28일 오전 12:33 UTCresolved

      This incident has been resolved.

    RSC Degraded Availability

    시작 2025년 11월 30일 오후 10:23 UTC · 1h 15m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2025년 11월 30일 오후 10:23 UTCinvestigating

      Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Some users might experience errors while accessing RSC UI. Incident Start Time: 11/30/2025 6:40 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

    2. 2025년 11월 30일 오후 11:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025년 11월 30일 오후 11:39 UTCresolved

      This incident has been resolved.

    Error Accessing RSC UI

    시작 2025년 11월 19일 오전 9:49 UTC · 1h 1m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2025년 11월 19일 오전 9:49 UTCinvestigating

      RSC UI is experiencing degraded availability in EU-2 region Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 11/19/2025 08:40 AM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025년 11월 19일 오전 10:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025년 11월 19일 오전 10:50 UTCresolved

      This incident has been resolved.

    Cloud Native Protection for AWS Experiencing Degraded Availability

    시작 2025년 10월 20일 오전 9:48 UTC · 1h 12m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025년 10월 20일 오전 9:48 UTCinvestigating

      We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.

    2. 2025년 10월 20일 오전 9:55 UTCmonitoring

      AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

    3. 2025년 10월 20일 오전 11:00 UTCresolved

      This incident has been resolved.

    Error Accessing RSC UI

    시작 2025년 9월 30일 오후 3:28 UTC · 1h 8m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2025년 9월 30일 오후 3:28 UTCinvestigating

      RSC UI is experiencing degraded availability Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 09/30/2025 02:15 PM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025년 9월 30일 오후 3:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025년 9월 30일 오후 4:36 UTCresolved

      This incident has been resolved.

    RSC degraded availability

    시작 2025년 6월 14일 오전 12:15 UTC · 1h 38m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025년 6월 14일 오전 12:15 UTCinvestigating

      Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Users experiencing errors while accessing RSC UI. Workaround: None at this time. Incident Start Time: 11:29 PM UTC

    2. 2025년 6월 14일 오전 1:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025년 6월 14일 오전 1:43 UTCmonitoring

      We are starting to see signs of recovery and working on further mitigation to bring the service back to normal operating state.

    4. 2025년 6월 14일 오전 1:54 UTCresolved

      This incident has been resolved.

    Rubrik Security Cloud degraded availability

    시작 2025년 6월 12일 오후 6:55 UTC · 3h 45m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025년 6월 12일 오후 6:55 UTCinvestigating

      We have noticed degraded availability for Rubrik Security Cloud. We are currently investigating the issue. Symptoms: We are still investigating the scope of the issue. Incident Start Time: 06/12/2025 05:59 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

    2. 2025년 6월 12일 오후 7:15 UTCidentified

      Our upstream provider, Google Cloud, is experiencing an issue which impacts multiple products within Rubrik Security Cloud.

    3. 2025년 6월 12일 오후 8:57 UTCmonitoring

      Rubrik Security Cloud services are recovering. We are actively monitoring the status updates from Google Cloud.

    4. 2025년 6월 12일 오후 10:40 UTCresolved

      This incident has been resolved.

    Rubrik Security Cloud degraded login availability

    시작 2025년 5월 29일 오후 7:03 UTC · 0m

    Pending
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security Cloud
    1. 2025년 5월 29일 오후 7:03 UTCresolved

      Rubrik Security Cloud login experienced degraded availability in the AU-1 and JP-1 region. Symptom(s): Users might not have been able to login Workaround: None at this time. Incident Start Time: 05/29/2025 5:47 PM UTC Incident End Time: 05/29/2025 6:49 PM UTC The issue has been resolved.

    Error Accessing RSC UI

    시작 2025년 4월 8일 오후 12:47 UTC · 2h 18m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2025년 4월 8일 오후 12:47 UTCidentified

      RSC UI is experiencing is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 04/08/2025 10:45 AM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025년 4월 8일 오후 1:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025년 4월 8일 오후 3:05 UTCresolved

      This incident has been resolved.

    Error Accessing RSC UI

    시작 2025년 2월 13일 오후 2:35 UTC · 35m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025년 2월 13일 오후 2:35 UTCidentified

      RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 02/13/2025 02:00 PM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025년 2월 13일 오후 2:36 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2025년 2월 13일 오후 2:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025년 2월 13일 오후 3:11 UTCresolved

      This incident has been resolved.

    RSC is experiencing login degradation.

    시작 2025년 1월 10일 오후 1:57 UTC · 37m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2025년 1월 10일 오후 1:57 UTCinvestigating

      Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:20 PM UTC

    2. 2025년 1월 10일 오후 2:01 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025년 1월 10일 오후 2:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025년 1월 10일 오후 2:35 UTCresolved

      The incident has been resolved.

    RSC is experiencing login degradation

    시작 2025년 1월 9일 오후 3:02 UTC · 52m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2025년 1월 9일 오후 3:02 UTCinvestigating

      Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:00 PM UTC

    2. 2025년 1월 9일 오후 3:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025년 1월 9일 오후 3:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025년 1월 9일 오후 3:54 UTCresolved

      The incident has been resolved.

    RSC is experiencing login degradation.

    시작 2024년 10월 11일 오전 5:00 UTC · 0m

    Pending
    1. 2024년 10월 11일 오전 5:57 UTCresolved

      Users might have experienced login failures and the issue has been resolved. Incident Start Time: 11/10/2024 05:02 AM UTC Incident End Time: 11/10/2024 05:40 AM UTC

    Cloud Native Protection for Azure Experiencing Degraded Availability

    시작 2024년 6월 20일 오후 1:43 UTC · 5h 26m

    Outage중대한 인시던트
    1. 2024년 6월 20일 오후 1:43 UTCidentified

      There is an ongoing outage on Azure in the US East region, as a result of this outage Indexing, Archival and Recovery from Archived snapshots might fail for Azure Snappables Please refer to the following link for more details on the Azure outage: https://x.com/azuresupport/status/1803648742223974649?s=46&t=lWDlRmFRgFlJUNa7RGGNSA Symptoms: Jobs related to Azure snappables might fail. Incident Start Time: 06/20/2024 04:39  AM UTC Workaround: None at this time. We are monitoring the situation as Azure continues to remediate the impact across their services.

    2. 2024년 6월 20일 오후 3:52 UTCmonitoring

      We are closely monitoring status of the issue from AzureSupport.

    3. 2024년 6월 20일 오후 7:08 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2024년 6월 20일 오후 7:08 UTCresolved

      This incident has been resolved.

    Error Accessing RSC UI

    시작 2024년 4월 25일 오후 5:40 UTC · 3h 30m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2024년 4월 25일 오후 5:40 UTCinvestigating

      Rubrik Security Cloud UI is experiencing degraded availability for region US-2. Symptom(s): Some users may experience errors while accessing the RSC UI. Workaround: None at this time. Incident Start Time: 4/25/2024 We are still working on the fix.

    2. 2024년 4월 25일 오후 6:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2024년 4월 25일 오후 7:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024년 4월 25일 오후 9:11 UTCresolved

      This incident has been resolved.

    RSC outage for EU-1

    시작 2024년 3월 11일 오전 10:56 UTC · 1h 35m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security Cloud
    1. 2024년 3월 11일 오전 10:56 UTCinvestigating

      RSC is experiencing an outage for EU-1. Symptom(s): Users might see errors while accessing RSC UI and Compliance might be affected. Workaround: None at this time. Incident Start Time: 03/11/2024 10:24 AM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2024년 3월 11일 오전 11:15 UTCidentified

      Our engineering team has identified the issue and is working towards a resolution.

    3. 2024년 3월 11일 오전 11:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024년 3월 11일 오후 12:30 UTCresolved

      This incident has been resolved.

    Error Accessing NAS Cloud Direct UI

    시작 2024년 1월 23일 오후 10:45 UTC · 2h 38m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2024년 1월 23일 오후 10:45 UTCinvestigating

      The RSC UI for NAS Cloud Direct is experiencing degraded availability. Symptom(s): NAS Cloud Direct UI pages are not loading properly. Workaround: None at this time. Incident Start Time: 01/23/2023 10:46:00 AM UTC Our engineering team is currently investigating the issue.

    2. 2024년 1월 23일 오후 11:28 UTCmonitoring

      The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues. We apologize for any inconvenience this may have caused and thank you for your patience as we worked to resolve the issue.

    3. 2024년 1월 24일 오전 1:23 UTCresolved

      The issue with the NAS Cloud Direct UI has been resolved for all affected users as of Tuesday, 2024-01-23 23:48:00 UTC. We thank you for your patience while we worked on resolving the issue.

    Error Accessing RSC UI

    시작 2024년 1월 17일 오후 10:32 UTC · 3h 12m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2024년 1월 17일 오후 10:32 UTCidentified

      RSC UI is experiencing degraded availability Symptom(s): Few users may experience errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 1/17/2023 We are still working on the fix.

    2. 2024년 1월 17일 오후 10:59 UTCmonitoring

      We deployed a fix and are actively monitoring the issue.

    3. 2024년 1월 18일 오전 12:42 UTCmonitoring

      We have deployed the fix to production.

    4. 2024년 1월 18일 오전 1:43 UTCresolved

      This incident has been resolved.

    Degraded Performance in Azure Replication, Indexing and Archival Jobs

    시작 2023년 12월 12일 오후 12:31 UTC · 3d 13h

    Issues경미한 인시던트
    1. 2023년 12월 12일 오후 12:31 UTCinvestigating

      We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

    2. 2023년 12월 12일 오후 12:56 UTCinvestigating

      We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue. Symptoms: These jobs would be failed or stuck Incident Start Time: 12/12/2023 1 AM PST

    3. 2023년 12월 12일 오후 5:32 UTCinvestigating

      Our engineering team continues to investigate the issue. We will provide an update soon.

    4. 2023년 12월 13일 오전 11:19 UTCidentified

      The engineering team has identified a potential mitigation and is working to implement it.

    5. 2023년 12월 15일 오전 8:19 UTCmonitoring

      The issue has been mitigated and services have been restored. We are continuously monitoring the services' health.

    6. 2023년 12월 16일 오전 1:33 UTCresolved

      The incident has been resolved. We thank you for your patience while we worked on resolving the issue.