Scrapinghub 장애 기록

1. 2026년 8월 17일 AM 9:05 UTCinvestigating

   우리는 현재 정기적인 작업 스케줄링 및 배포에 문제가 있습니다. 우리는이 문제에 대해 조사하고 게시 할 것입니다.

2. 2026년 8월 17일 PM 12:41 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 16일 AM 9:32 UTCinvestigating

   현재는 Scrapy Cloud에서 예약되지 않은 이슈를 조사하고 있습니다.

2. 2026년 7월 16일 PM 2:17 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 7월 16일 PM 5:09 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 28일 AM 8:12 UTCinvestigating

   We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

2. 2026년 6월 28일 PM 7:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 29일 AM 12:26 UTCresolved

   This incident has been resolved.

1. 2026년 6월 27일 PM 6:56 UTCinvestigating

   We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

2. 2026년 6월 27일 PM 7:56 UTCinvestigating

   We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

3. 2026년 6월 27일 PM 11:37 UTCmonitoring

   Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

4. 2026년 6월 28일 AM 12:23 UTCresolved

   This incident has been resolved.

1. 2026년 5월 19일 AM 11:43 UTCinvestigating

   Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

2. 2026년 5월 19일 PM 4:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 20일 PM 12:04 UTCresolved

   This incident has been resolved.

1. 2026년 4월 14일 AM 8:51 UTCinvestigating

   We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. 2026년 4월 14일 AM 9:13 UTCidentified

   The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

3. 2026년 4월 14일 PM 3:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 4월 15일 AM 5:53 UTCresolved

   This incident has been resolved.

1. 2026년 2월 26일 AM 3:25 UTCinvestigating

   We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

2. 2026년 2월 26일 AM 4:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 2월 26일 AM 4:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 2월 26일 AM 8:00 UTCinvestigating

   We are currently investigating this issue.

5. 2026년 2월 26일 PM 3:37 UTCidentified

   The issue has been identified and fix will be released shortly

6. 2026년 3월 3일 AM 8:39 UTCresolved

   The issue has been identified and fix will be rolled out soon.

1. 2026년 2월 12일 AM 5:08 UTCinvestigating

   We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. 2026년 2월 12일 AM 8:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 13일 PM 2:39 UTCresolved

   This incident has been resolved.

1. 2026년 1월 29일 AM 3:18 UTCresolved

   We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

1. 2025년 12월 11일 AM 8:40 UTCidentified

   Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

2. 2025년 12월 11일 AM 9:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 12월 11일 PM 3:48 UTCresolved

   This incident has been resolved.

1. 2025년 11월 14일 AM 8:09 UTCinvestigating

   We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

2. 2025년 11월 14일 AM 10:03 UTCmonitoring

   The incident has been mitigated. The incorrectly suspended account have been unsuspended.

3. 2025년 11월 15일 PM 2:36 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 AM 10:03 UTCidentified

   We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

2. 2025년 10월 20일 AM 10:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 10월 20일 AM 11:20 UTCmonitoring

   Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

4. 2025년 10월 20일 PM 1:55 UTCresolved

   This incident has been resolved.

1. 2025년 10월 1일 AM 11:08 UTCinvestigating

   We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

2. 2025년 10월 1일 PM 3:32 UTCmonitoring

   We have deployed a fix and we are currently monitoring the results.

3. 2025년 10월 2일 PM 12:07 UTCresolved

   This incident has been resolved.

1. 2025년 9월 17일 AM 9:25 UTCinvestigating

   We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. 2025년 9월 17일 AM 9:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 9월 17일 PM 12:51 UTCresolved

   This incident has been resolved.

1. 2025년 8월 30일 AM 6:55 UTCinvestigating

   We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

2. 2025년 8월 30일 AM 8:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 8월 30일 PM 6:36 UTCresolved

   This incident has been resolved.

1. 2025년 8월 26일 PM 2:36 UTCinvestigating

   We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

2. 2025년 8월 27일 AM 6:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 8월 30일 PM 3:38 UTCresolved

   This incident has been resolved.

1. 2025년 8월 21일 AM 11:18 UTCinvestigating

   We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

2. 2025년 8월 21일 PM 3:58 UTCresolved

   This incident has been resolved.

1. 2025년 8월 21일 AM 3:42 UTCinvestigating

   We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

2. 2025년 8월 21일 AM 3:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 8월 21일 AM 5:03 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2025년 8월 22일 PM 1:51 UTCresolved

   This incident has been resolved.

1. 2025년 8월 13일 AM 7:05 UTCinvestigating

   We are currently investigating a performance degradation regarding Scrapy Cloud jobs.

2. 2025년 8월 13일 PM 2:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 8월 14일 PM 8:22 UTCresolved

   This incident has been resolved.

1. 2025년 8월 10일 PM 7:59 UTCinvestigating

   We are currently experiencing issues provisioning Zyte API accounts. This incident does NOT affect the Zyte API service.

2. 2025년 8월 10일 PM 8:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 8월 10일 PM 9:50 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 8월 10일 PM 9:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025년 8월 11일 AM 9:17 UTCresolved

   This incident has been resolved.