Scurri 장애 기록

1. 2026년 10월 20일 오전 7:35 UTCinvestigating

   우리는 DPD UK 및 DPD Local과의 일부 서비스 문제와 관련된 보고서를 알고 있습니다. 우리는 현재 캐리어에 투자하고 있습니다. 더 많은 업데이트는 가능한 한 빨리이 페이지를 통해 제공됩니다

2. 2026년 10월 20일 오전 7:41 UTCidentified

   문제는 식별되고 캐리어는 그것을 작동

3. 2026년 10월 20일 오전 10:08 UTCidentified

   DPD는 여전히 빠른 해상도에 대한 Google과의 문제를 에스컬레이터라고 말했습니다. DPD 팀은 가능한 한 빨리 서비스를 복원하는 독립적 인 수정 및 운동에 적극적으로 노력하고 있습니다. 아직, 그들은 그들이 공유 할 수있는 시간대가 없습니다, 그러나 우선 순위로이 작업을

4. 2026년 10월 20일 오후 1:36 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

5. 2026년 10월 20일 오후 3:29 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 18일 오전 8:55 UTCinvestigating

   We are aware of issues being reported with DX at the moment. We have reached out to the carrier to get further information. Updates will be provided as DX shares them with us. You can also check in on the DX portal for any updates.

2. 2026년 6월 18일 오전 11:12 UTCresolved

   This incident has been resolved.

1. 2026년 4월 16일 오전 9:18 UTCinvestigating

   DPD Ireland has advised that they are currently experiencing intermittent technical issues with their API services (including Customer Portal) which may affect your service. The DPD IT Team is aware and actively pursuing an immediate resolution. Updates will be provided as DPD share them with us.

2. 2026년 4월 16일 오전 9:50 UTCresolved

   This incident has been resolved.

1. 2026년 4월 1일 오전 9:15 UTCinvestigating

   We are aware of reports of issues with DPD Ireland services and are currently investigating with them. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 2026년 4월 1일 오전 9:56 UTCresolved

   This incident has been resolved.

1. 2025년 12월 5일 오전 8:54 UTCidentified

   We have identified an issue within the Zendesk Platform used by the Scurri support team. We are currently investigating and will update this post with further information when available. For urgent issues please call Support | +44 20 3807 6800 | +353 51 625 624

2. 2025년 12월 5일 오전 8:59 UTCidentified

   We have identified that the Zendesk issues is being caused by a system failure on Cloudflare. Cloudflare are aware and are working on the issue.

3. 2025년 12월 5일 오전 9:21 UTCresolved

   Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624

1. 2025년 12월 2일 오후 1:56 UTCinvestigating

   We have identified an issue with DPD Ireland services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 2025년 12월 2일 오후 2:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 12월 2일 오후 3:52 UTCresolved

   This incident has been resolved.

1. 2025년 11월 27일 오전 6:24 UTCinvestigating

   We have identified an issue within the Scurri platform impacting order creation and label generation. We are currently investigating as a matter of urgency and will update this post with further information as soon as possible

2. 2025년 11월 27일 오전 6:42 UTCresolved

   This incident has been resolved. If you're experiencing any issues, please contact us via [email protected] to make us aware of it.

1. 2025년 11월 10일 오후 12:34 UTCinvestigating

   We have identified an issue with DPD services and are currently investigating. This incident has been resolved and we an see that Landmark labels are being generated successfully.

2. 2025년 11월 10일 오후 4:00 UTCresolved

   This incident has been resolved.

1. 2025년 11월 6일 오전 10:33 UTCinvestigating

   We have identified an issue with Landmark services and are currently investigating. Please check back here for updates on this issue.

2. 2025년 11월 6일 오후 12:08 UTCresolved

   This incident has been resolved and we an see that Landmark labels are being generated successfully.

1. 2025년 10월 29일 오후 4:54 UTCinvestigating

   We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.

2. 2025년 10월 29일 오후 5:55 UTCidentified

   An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve. We will update you again once we have further information.

3. 2025년 10월 29일 오후 9:30 UTCmonitoring

   Our monitoring has shown recovery of the An Post service over the last 30 minutes. Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October. We will continue to monitor and confirm full resolution once we've received an update from An Post

4. 2025년 10월 30일 오전 8:11 UTCresolved

   This incident has now been resolved and we an see that An Post labels are being generated successfully.

1. 2025년 10월 29일 오후 12:48 UTCinvestigating

   We have identified an issue with Evri services and have raised this with the Evri Service Desk. We do not currently have an ETA. We will keep you updated as we hear more from Evri. Please check back here for updates on this issue.

2. 2025년 10월 29일 오후 1:11 UTCmonitoring

   We have seen the recovery of the Evri services in the last 15 minutes. We are awaiting an update from Evri, and will continue to monitor performance.

3. 2025년 10월 29일 오후 1:19 UTCresolved

   Evri has confirmed that they have identified and resolved this issue. Please let us know if you experience any further issues.

1. 2025년 10월 9일 오전 8:29 UTCinvestigating

   We are aware of an issue this morning where a high number of An Post label requests are timing out. We are reaching out to An Post on this issue and will update here once we have more information. If you are experiancing issues please contact [email protected]

2. 2025년 10월 10일 오전 10:28 UTCresolved

   We can see that the issue experienced yesterday by An Post has been resolved and the carrier is performing as normal again.

1. 2025년 9월 22일 오후 2:31 UTCinvestigating

   We have identified an issue with DPD services and have raised this with DPD. They are currently investigating. We will update you as soon as we have futher information

2. 2025년 9월 22일 오후 3:08 UTCidentified

   DPD have identified the cause of the issue and is implementing a fix. ETA is within the next 30 minutes. We will update you again shortly.

3. 2025년 9월 22일 오후 4:31 UTCidentified

   DPD are continuing to work on a resolution. We will provide another update as soon as we have further information.

4. 2025년 9월 22일 오후 6:23 UTCmonitoring

   While we await an update from DPD to confirm the issue is resolved, our monitoring indicates that labels can be successfully generated again. We will continue to monitor and confirm full resolution as soon as we hear back from DPD.

5. 2025년 9월 23일 오전 9:49 UTCresolved

   DPD has resolved this incident. DPD confirmed that a change was implemented yesterday evening to resolve the issue, and full service has been restored.

1. 2025년 8월 28일 오후 2:48 UTCinvestigating

   We have identified an issue with Evri services where customers are having issues generating Evri labels. We have contacted the carrier to investigate and will continue to work to restore normal service. If you're having any difficulties with creating Evri labels please contact [email protected] Please check back here for updates on this issue.

2. 2025년 8월 28일 오후 2:54 UTCinvestigating

   Evri have said that they are aware of the issue and are working to resolve it - once we have more detail we will add an update here.

3. 2025년 8월 29일 오전 7:48 UTCresolved

   This issue has now been resolved and customers are able to successfully print Evri labels again.

1. 2025년 6월 5일 오전 8:39 UTCinvestigating

   We are currently experiencing issues with our support phone system. If you are trying to contact us about an urgent issue, please raise a ticket with urgent in the subject line, and we will act on it as a priority. Apologies for any inconvenience, but we hope to resolve this as soon as possible.

2. 2025년 6월 5일 오전 9:06 UTCmonitoring

   A change has been implemented, and our phone system is now back up and running. We will continue to monitor to make sure that there are no further issues. But if you experience any problems with contacting us via phone, please reach out to [email protected]

3. 2025년 6월 6일 오전 8:30 UTCresolved

   This incident has been resolved.

1. 2025년 2월 5일 오전 9:16 UTCinvestigating

   We have identified an issue with DPD UK services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 2025년 2월 5일 오전 9:56 UTCidentified

   DPD has confirmed that the issue with the service is on their end and is currently being looked into as a matter of urgency. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

3. 2025년 2월 5일 오후 1:58 UTCmonitoring

   It's been confirmed by DPD that they have resolved the issue, and labels are now generating successfully. We will continue to monitor over the next while to make sure that the issue does not occur again If you're still experiencing any issues, please contact [email protected]

4. 2025년 2월 6일 오전 11:35 UTCresolved

   We have monitored DPD and can confirm that the issue now looks to be resolved. If you are experiencing any issues, please contact [email protected]

1. 2025년 1월 21일 오전 9:23 UTCinvestigating

   We are currently investigating an issue with Amazon Shipping where some customers are reporting that they are unable to produce an Amazon shipping label. Please monitor the Scurri status page for updates.

2. 2025년 1월 21일 오후 12:57 UTCresolved

   This issue has been resolved and Amazon Shipping is working as expected.

1. 2024년 12월 4일 오후 2:25 UTCidentified

   We have identified an issue within the Scurri platform that may be service-affecting. We are currently investigating and will update this post with further information when available.

2. 2024년 12월 4일 오후 2:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 12월 4일 오후 3:10 UTCresolved

   This incident has been resolved.

1. 2024년 11월 20일 오전 9:33 UTCinvestigating

   We have been advised by DPD Ireland that they are currently experiencing technical issues with their API services which may affect your service. The DPD Ireland IT Team is aware and actively pursuing an immediate resolution Please check back here for updates on this issue.

2. 2024년 11월 20일 오후 1:02 UTCresolved

   DPD Ireland has confirmed that their systems are up and running and all the issues have been resolved. We will continue to monitor on our side and communicate with DPD if there are further issues If you are experiencing any issues, please contact [email protected]

1. 2024년 11월 19일 오전 8:47 UTCinvestigating

   We have identified an issue with Evri services and are currently investigating. Evri have acknowledged the issue and are working on a solution. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 2024년 11월 19일 오전 11:20 UTCmonitoring

   Evri have implemented a fix and we are seeing successful label requests. We are now monitoring. If you continue to see issues on Evri please contact [email protected].

3. 2024년 11월 19일 오후 4:14 UTCresolved

   This incident has been resolved.