Sectigo 장애 기록

1. 2026년 10월 26일 오후 9:09 UTCresolved

   10월 26, 2026 6:44PM UTC Investigating - Sectigo Certificate Manager (SCM) 문제 : 우리는 현재 cert-manager.com에 영향을 미치는 성능 조사 중입니다. 일부 사용자는 "서버에 연결" 오류를 경험할 수 있습니다. 우리의 팀은 적극적으로 문제를 조사하고 있습니다. 더 많은 정보로 더 많은 업데이트를 제공할 것입니다. 10월 26, 2026 7:42PM UTC 모니터링 - Sectigo 인증서 관리자 (SCM) 문제 : 우리는 cert-manager.com에 degraded 성능을 일으키는 문제를 식별하고 수정했습니다. 이 서비스는 이제 완전히 복원되었습니다. 안정적이고 완전 조작이 유지되도록 플랫폼을 모니터링합니다. 우리는 당신의 인내력을 평가하고이 발생 할 수있는 불편에 대해 사과합니다. 감사합니다. 10월 26, 2026 9:09PM UTC Resolved - cert-manager.com의 성능이 해결되었습니다. 우리는 안정성을 보장하기 위해 서비스를 계속 모니터링하고 있습니다. 우리는 불편을 드려 대단히 감사합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 10월 6일 오후 9:02 UTCresolved

   10월 6, 2026 8:40PM UTC Investigating - 우리는 현재 Delays와 관련된 인증서 발급에 대한 문제점을 조사하고 있습니다. 일부 고객은 인증서를 발급 할 때 지연 또는 실패를 경험할 수 있습니다. 우리의 엔지니어링 팀은 적극적으로 참여하고 뿌리 원인을 확인하고 해결책을 구현하기 위해 노력하고 있습니다. Affected Services : Certificate Issuance Platform Next Update : 우리는 30 분 이내에 업데이트를 제공하거나 더 많은 정보를 사용할 수 있습니다. 더 많은 지원에 대한 지원 10월 6, 2026 8:49오후 UTC Identified - 인증서 발급 문제의 뿌리 원인을 확인했습니다. 우리의 엔지니어링 팀은 해결을 구현하는 데 적극적으로 노력하고 있습니다. 인증서 발급 기간 동안 지연 또는 간헐적인 실패를 경험할 수 있습니다. 다음 업데이트: 우리는 곧 더 많은 정보를 사용할 수 있도록 또 다른 업데이트를 제공 할 것입니다. 자세한 내용은 지원해 주세요. 10월 6, 2026 8:52오후 UTC 모니터링 - 수정은 발급의 인증서 지연을 위해 구현되었습니다. 서비스는 정상적인 가동에 돌려보이고, 우리는 현재 체계 성과를 감시하고 있습니다. 다음 업데이트 : 우리는 계속 모니터링하고 문제가 완전히 해결되면 업데이트를 제공합니다. 10월 6, 2026 9:02PM UTC 해결 - 문제 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 10월 2일 오후 9:43 UTCresolved

   10월 2, 2026 3:22오후 UTC Investigating - 우리는 현재 우리의 sectigo 서비스의 부속에 영향을 미치는 intermittent 서비스 중단을 경험하고 있습니다. 우리의 엔지니어링 팀은 적극적으로 문제를 투자하고 가능한 한 빨리 전체 기능을 복원 작업. 우리는이 작업을 수행 할 수있는 영향을 이해하고 우리가 해결하는 동안 당신의 인내력을 평가합니다. 더 많은 정보가 가능한 한 빨리 업데이트됩니다. 감사합니다. 10월 2, 2026 4:16PM UTC 모니터링 - 업데이트 : 서비스 복원 우리의 서비스에 영향을 미치는 간헐적 인 서비스 중단은 해결 될 것으로 나타났습니다. 우리의 팀은 정확한 측정을 실행하고, 서비스는 현재 운영됩니다. 우리는 안정성을 보장하기 위해 환경을 밀접하게 감시하고 필요한 경우 추가 업데이트를 제공할 것입니다. 당신의 인내와 이해에 감사드립니다. 10월 2, 2026 9:43오후 UTC 해결 - 문제는 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 12일 오전 3:46 UTCresolved

   August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.

1. 2026년 7월 19일 오전 3:47 UTCresolved

   7월 9, 2026 6:26PM UTC 예정 - Sectigo Certificate Issuing Platform Scheduled Maintenance 토요일, 7월 18, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • 시스템 신뢰성 향상 우리는 우리의 인증서 발급 플랫폼이 시스템에 이러한 개선을 수행하면서 최대 3 시간 동안 사용할 수 없다는 것을 주장합니다. Sectigo 지원 자료에 문의하시기 바랍니다. 7월 18, 2026 11:00PM UTC Active - 스케줄 유지 보수가 시작되었습니다. 7월 19, 2026 1:57AM UTC Active - Status Update – Scheduled Maintenance Extension Update: Sectigo Certificate Issuing Platform의 예약 유지 보수는 예상보다 더 길어집니다. 작업 완료 및 최종 유효성 검사를 수행하기 위해, 우리는 1 시간의 유지 보수 창을 확장하고 있습니다. 업데이트 된 일정 : 7 월 18, 2026, 11 : 00 PM UTC - 7 월 19, 2026, 3:00 AM UTC 결함있는 구성 요소 및 서비스는 변경되지 않습니다. 우리는 어떤 불편든지를 위해 사과하고 우리가 이 체계 신뢰성 개선을 완료하기 때문에 당신의 patience를 평가합니다. 더 많은 업데이트가 제공 될 것입니다. July 19, 2026 2:53AM UTC Active - 상태 업데이트 - 유지 보수가 종료 유지 보수 창은 우리 팀으로 추가 시간으로 연장되었습니다. 현재 상태: -우리는 정전 형태에서 있습니다. -공증 발급 서비스는 복원되었습니다. -Some 서비스는 여전히 최종 검증 및 복구 활동이 완료된 동안 계속 사용할 수 없습니다. 업데이트 날짜: 7월 18, 2026, 11:00 PM UTC – 7월 19, 2026, 4:00 AM UTC 우리는 당신의 인내를 평가하고 추가 서비스로 더 업데이트를 제공합니다. 7월 19, 2026 3:45AM UTC Active - 유지 보수 완료된 유지 보수가 성공적으로 완료되었습니다. 모든 서비스는 완전히 복원되어 정상적으로 작동합니다. 이 유지 보수 창에서 당신의 patience에 감사 합니다. 7월 19, 2026 3:47AM UTC 완료 - 유지 보수가 완료됩니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 17일 오전 10:00 UTCresolved

   May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.

1. 2026년 6월 16일 오후 2:08 UTCresolved

   June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.

1. 2026년 6월 14일 오전 1:00 UTCresolved

   June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 2026년 6월 9일 오후 6:45 UTCresolved

   June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.

1. 2026년 6월 6일 오후 9:00 UTCresolved

   April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 31일 오전 1:00 UTCresolved

   May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 23일 오후 1:00 UTCresolved

   May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.

1. 2026년 5월 23일 오전 11:02 UTCresolved

   May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.