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    50 Section incidents · 2021년 3월 — official updates, affected components, duration and resolution details.

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    Connectivity issues with Section Anycast network

    시작 2026년 2월 20일 오후 6:45 UTC · 5h 6m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Anycast
    1. 2026년 2월 20일 오후 6:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2026년 2월 20일 오후 7:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 2026년 2월 20일 오후 7:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 2026년 2월 20일 오후 7:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 2026년 2월 20일 오후 7:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2026년 2월 20일 오후 9:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 2026년 2월 20일 오후 11:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    시작 2024년 1월 23일 오후 5:54 UTC · 23m

    Pending
    영향을 받은 구성 요소
    ConsoleAPI
    1. 2024년 1월 23일 오후 5:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2024년 1월 23일 오후 6:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    시작 2023년 10월 30일 오후 8:21 UTC · 2h 20m

    Pending
    영향을 받은 구성 요소
    Console
    1. 2023년 10월 30일 오후 8:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2023년 10월 30일 오후 8:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2023년 10월 30일 오후 8:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023년 10월 30일 오후 10:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    시작 2023년 10월 17일 오후 10:54 UTC · 31m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ConsoleAPI
    1. 2023년 10월 17일 오후 10:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2023년 10월 17일 오후 10:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023년 10월 17일 오후 11:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023년 10월 17일 오후 11:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    시작 2023년 7월 6일 오후 6:23 UTC · 22m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    ConsoleAPI
    1. 2023년 7월 6일 오후 6:23 UTCinvestigating

      We are currently investigating this issue.

    2. 2023년 7월 6일 오후 6:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023년 7월 6일 오후 6:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2023년 7월 6일 오후 6:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023년 7월 6일 오후 6:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    시작 2023년 4월 19일 오후 11:23 UTC · 1h 26m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Console
    1. 2023년 4월 19일 오후 11:23 UTCinvestigating

      We are currently investigating this issue.

    2. 2023년 4월 20일 오전 12:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023년 4월 20일 오전 12:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    시작 2023년 4월 8일 오전 12:47 UTC · 3h 19m

    Pending
    영향을 받은 구성 요소
    ConsoleAPI
    1. 2023년 4월 8일 오전 12:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2023년 4월 8일 오전 1:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023년 4월 8일 오전 3:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2023년 4월 8일 오전 3:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023년 4월 8일 오전 4:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    시작 2022년 12월 20일 오후 3:18 UTC · 2h 19m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    AnycastCalifornia
    1. 2022년 12월 20일 오후 3:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022년 12월 20일 오후 3:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 12월 20일 오후 3:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2022년 12월 20일 오후 5:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    시작 2022년 12월 5일 오후 8:46 UTC · 42m

    Outage중대한 인시던트
    1. 2022년 12월 5일 오후 8:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 2022년 12월 5일 오후 9:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 12월 5일 오후 9:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    시작 2022년 11월 16일 오전 10:12 UTC · 6h 13m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    LondonOregon
    1. 2022년 11월 16일 오전 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 2022년 11월 16일 오전 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 2022년 11월 16일 오후 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 2022년 11월 16일 오후 1:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 2022년 11월 16일 오후 4:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    시작 2022년 11월 14일 오전 2:37 UTC · 9m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    SydneyDNS
    1. 2022년 11월 14일 오전 2:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022년 11월 14일 오전 2:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022년 11월 14일 오전 2:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 11월 14일 오전 2:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    시작 2022년 11월 9일 오전 6:15 UTC · 26m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    ConsoleAPI
    1. 2022년 11월 9일 오전 6:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022년 11월 9일 오전 6:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    시작 2022년 10월 13일 오후 7:39 UTC · 28m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Console
    1. 2022년 10월 13일 오후 7:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2022년 10월 13일 오후 7:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 10월 13일 오후 8:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    시작 2022년 10월 11일 오후 7:22 UTC · 23m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    ConsoleAPI
    1. 2022년 10월 11일 오후 7:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 2022년 10월 11일 오후 7:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    시작 2022년 9월 19일 오후 5:06 UTC · 1h 2m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Console
    1. 2022년 9월 19일 오후 5:06 UTCinvestigating

      We are currently investigating this issue.

    2. 2022년 9월 19일 오후 5:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022년 9월 19일 오후 5:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 9월 19일 오후 6:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    시작 2022년 9월 15일 오후 8:22 UTC · 54m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Console
    1. 2022년 9월 15일 오후 8:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022년 9월 15일 오후 9:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    시작 2022년 9월 13일 오전 2:04 UTC · 4h 17m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Melbourne
    1. 2022년 9월 13일 오전 2:04 UTCinvestigating

      We are currently investigating this issue.

    2. 2022년 9월 13일 오전 2:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022년 9월 13일 오전 2:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 9월 13일 오전 6:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    시작 2022년 9월 7일 오후 10:31 UTC · 27m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Console
    1. 2022년 9월 7일 오후 10:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 2022년 9월 7일 오후 10:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    시작 2022년 9월 7일 오전 12:55 UTC · 2h 47m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    API
    1. 2022년 9월 7일 오전 12:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022년 9월 7일 오전 1:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022년 9월 7일 오전 2:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 9월 7일 오전 2:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 2022년 9월 7일 오전 3:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    시작 2022년 9월 6일 오전 3:22 UTC · 51m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Console
    1. 2022년 9월 6일 오전 3:22 UTCinvestigating

      We are currently investigating the issue

    2. 2022년 9월 6일 오전 3:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2022년 9월 6일 오전 4:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/