Sf Fire Credit Union 장애 기록

1. 2026년 7월 18일 AM 12:31 UTCinvestigating

   온라인 및 모바일 뱅킹 서비스는 현재 사용할 수 없습니다. 우리는 적극적으로 문제를 해결하고 가능한 한 빨리 업데이트를 공유합니다. 우리는 어떤 불편든지를 위해 apologize.

2. 2026년 7월 18일 AM 12:42 UTCidentified

   온라인 및 모바일 뱅킹을 사용할 수 있습니다. 그러나 Zelle®, Bill Pay 및 Card Management는 사용할 수 없습니다. 우리 팀은 신속하게 문제를 해결하기 위해 적극적으로 노력하고 있습니다. 우리는 inconvenience를 위해 apologize 및 더 많은 정보를 제공 할 것입니다.

3. 2026년 7월 18일 AM 1:51 UTCresolved

   온라인 및 모바일 뱅킹 서비스에 미치는 영향은 해결되었습니다. Zelle®, Bill Pay 및 Card Management를 포함한 서비스 제공 우리는 진심으로 불편을 끼쳐 드려서 우리가 문제를 해결하기 위해 일하면서 인내심을 평가합니다. 감사합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 29일 PM 10:47 UTCidentified

   Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

2. 2026년 6월 30일 AM 1:14 UTCresolved

   The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

1. 2026년 5월 6일 AM 12:18 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 2026년 5월 6일 AM 1:30 UTCresolved

   We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

1. 2026년 5월 5일 PM 2:29 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 2026년 5월 5일 PM 5:13 UTCidentified

   We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

3. 2026년 5월 5일 PM 6:01 UTCresolved

   We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

1. 2026년 1월 23일 PM 4:04 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 2026년 1월 23일 PM 4:14 UTCresolved

   This incident has been resolved. We appreciate your patience.

1. 2025년 10월 22일 PM 9:08 UTCinvestigating

   We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

2. 2025년 10월 23일 AM 12:31 UTCresolved

   The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

1. 2025년 10월 20일 PM 5:48 UTCidentified

   We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

2. 2025년 10월 20일 PM 11:39 UTCresolved

   This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

1. 2025년 10월 8일 PM 7:27 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 2025년 10월 8일 PM 8:26 UTCinvestigating

   We are continuing to investigate this issue. Thank you for your patience.

3. 2025년 10월 8일 PM 9:23 UTCmonitoring

   A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

4. 2025년 10월 8일 PM 10:46 UTCresolved

   This incident has been resolved. Thank you for your patience.

1. 2025년 10월 8일 PM 5:13 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 2025년 10월 8일 PM 5:43 UTCresolved

   This incident has been resolved.

1. 2025년 9월 12일 AM 2:14 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

2. 2025년 9월 12일 AM 2:18 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 9월 12일 AM 2:36 UTCresolved

   This issue has been resolved. Thank you for your patience.

1. 2025년 9월 10일 PM 7:47 UTCinvestigating

   Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 2025년 9월 10일 PM 9:41 UTCresolved

   This incident has been resolved.

1. 2025년 8월 28일 PM 5:48 UTCinvestigating

   We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

2. 2025년 8월 28일 PM 9:17 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 8월 28일 PM 9:25 UTCresolved

   This incident has been resolved.

1. 2025년 6월 13일 PM 10:42 UTCinvestigating

   Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

2. 2025년 6월 13일 PM 10:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 6월 13일 PM 10:46 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2025년 6월 13일 PM 11:05 UTCmonitoring

   The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

5. 2025년 6월 16일 PM 3:35 UTCmonitoring

   The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

6. 2025년 6월 16일 PM 11:51 UTCmonitoring

   The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

7. 2025년 6월 20일 PM 6:52 UTCresolved

   We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

1. 2025년 6월 12일 PM 7:42 UTCinvestigating

   We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

2. 2025년 6월 12일 PM 8:21 UTCresolved

   The Mobile Deposit issue has been resolved. We appreciate your patience.

1. 2025년 3월 10일 PM 8:51 UTCinvestigating

   We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

2. 2025년 3월 11일 AM 12:35 UTCresolved

   This incident has been resolved.

1. 2025년 3월 10일 PM 8:39 UTCinvestigating

   The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

2. 2025년 3월 10일 PM 8:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 3월 11일 AM 12:35 UTCresolved

   This incident has been resolved.

1. 2025년 2월 21일 PM 6:27 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 2025년 2월 21일 PM 7:46 UTCresolved

   This incident has been resolved.

1. 2024년 11월 22일 PM 6:27 UTCinvestigating

   The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

2. 2024년 11월 23일 AM 12:47 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024년 11월 23일 AM 12:48 UTCresolved

   This incident has been resolved.

1. 2024년 9월 13일 AM 2:58 UTCinvestigating

   Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

2. 2024년 9월 13일 AM 5:26 UTCresolved

   Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.

1. 2024년 5월 30일 PM 6:26 UTCinvestigating

   We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

2. 2024년 5월 30일 PM 11:14 UTCresolved

   This incident has been resolved.