Shipcloud 장애 기록

1. 2026년 10월 21일 오후 3:06 UTCmonitoring

   **보안 통지 – 글로벌 PHP 보안 위협** 우리는 PHP 기반 애플리케이션에 영향을 미치는 신흥 글로벌 보안 위협을 인식하고 상황을 모니터링합니다. 우리의 핵심 응용 프로그램, **shipcloud.io** 및 **shipcloud.com**, 완전히 작동 유지 및이 위협에 의해 비난. 우리는 적극적으로 상황을 모니터링하고 필요한대로 업데이트를 제공 할 것입니다. 감사합니다.

2. 2026년 10월 28일 오전 10:38 UTCresolved

   This incident has been resolved.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 10월 20일 오전 6:51 UTCresolved

   안전한 믿을 수 있는 서비스를 제공하기 위하여, DPD는 실행될 것입니다 10월 21일 수요일, 2026일 수요일, 오후 3시 ~ 오후 4시 이 시간 동안 DPD DE 웹 서비스 API 시스템은 사용할 수 있지만 짧은 서비스 중단이있을 수 있습니다. 당신의 일을 계획할 때 계정으로 이것을 하십시오. 이 유지 보수는 DPD의 보안 조치를 개선하고 데이터를 보호합니다. DPD는 가능한 한 빨리 중단을 유지 할 수있는 모든 것을하고, 우리는 당신의 이해에 감사드립니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 2일 오전 11:37 UTCidentified

   We are currently observing limited availability of DHL Returns functionality and are actively investigating.

2. 2026년 6월 2일 오후 12:26 UTCresolved

   This incident has been resolved.

1. 2026년 5월 13일 오전 7:19 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 2026년 5월 13일 오전 8:02 UTCresolved

   This incident has been resolved.

1. 2026년 5월 12일 오전 7:50 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

2. 2026년 5월 12일 오전 9:08 UTCresolved

   This incident has been resolved.

1. 2026년 5월 7일 오전 6:34 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 5월 7일 오전 6:55 UTCresolved

   This incident has been resolved.

1. 2026년 4월 28일 오전 6:22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 4월 28일 오전 6:33 UTCresolved

   This incident has been resolved.

1. 2026년 4월 27일 오전 7:41 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 4월 27일 오전 7:45 UTCresolved

   This incident has been resolved.

1. 2026년 4월 10일 오전 8:18 UTCidentified

   The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

2. 2026년 4월 10일 오전 8:43 UTCresolved

   This incident has been resolved.

1. 2025년 12월 22일 오전 7:59 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 2025년 12월 22일 오전 8:56 UTCresolved

   This incident has been resolved.

1. 2025년 11월 13일 오후 3:47 UTCidentified

   Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

2. 2025년 11월 13일 오후 5:05 UTCresolved

   This incident has been resolved.

1. 2025년 7월 10일 오전 8:24 UTCinvestigating

   The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

2. 2025년 7월 10일 오전 9:24 UTCresolved

   This incident has been resolved.

1. 2025년 7월 9일 오전 10:02 UTCinvestigating

   We are investigating reports of degraded performance.

2. 2025년 7월 9일 오전 10:20 UTCinvestigating

   We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

3. 2025년 7월 9일 오전 10:35 UTCresolved

   This incident has been resolved.

1. 2025년 7월 1일 오전 11:21 UTCinvestigating

   We are investigating reports of degraded performance.

2. 2025년 7월 1일 오전 11:31 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 7월 1일 오전 11:48 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 7월 1일 오후 12:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025년 7월 1일 오후 1:51 UTCresolved

   This incident has been resolved.

1. 2025년 6월 23일 오전 7:22 UTCmonitoring

   The GLS services are currently slow and/or running into timeouts.

2. 2025년 6월 23일 오전 9:12 UTCresolved

   This incident has been resolved.

1. 2025년 4월 30일 오후 2:15 UTCidentified

   The DHL Returns API is currently not available.

2. 2025년 4월 30일 오후 2:47 UTCresolved

   This incident has been resolved.

1. 2025년 4월 9일 오전 6:46 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 2025년 4월 9일 오전 8:38 UTCresolved

   This incident has been resolved.

1. 2025년 2월 21일 오전 7:54 UTCmonitoring

   There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

2. 2025년 2월 21일 오전 10:28 UTCresolved

   This incident has been resolved.

1. 2025년 1월 22일 오전 7:27 UTCmonitoring

   We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 2025년 1월 23일 오전 8:38 UTCresolved

   This incident has been resolved.

1. 2024년 11월 25일 오전 8:16 UTCmonitoring

   We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 2024년 11월 26일 오전 7:59 UTCresolved

   This incident has been resolved.