Sierra Wireless 장애 기록

1. 2026년 7월 31일 AM 5:32 UTCinvestigating

   Semtech는 EU 및 NAM 지역의 ESSENTIALS1 SIM 구독에 대한 토론을 감지했습니다. 이 지역에서 현재 존재하는 장치는 새로운 데이터 세션을 수립하는 어려움을 찾을 수 있습니다. 네트워크의 빈번한 차단은 기존 세션에 발생할 수 있습니다. 우리는 우리의 파트너 캐리어에 문제가보고, 범위와 원인을 결정하는 조사는 착수. 충격: 충격을 입힌 장치는 데이터, SMS 및 음성 서비스를 설치하는 지연을 경험할지도 모릅니다. 우리는 이것에 있는 당신의 patience를 평가합니다.

2. 2026년 7월 31일 AM 7:16 UTCinvestigating

   우리의 엔지니어는 우리의 파트너 캐리어와 협력하여이 문제에 대한 해결책을 가져 왔습니다. 충격: 충격을 입힌 장치는 데이터, SMS, USSD 및 음성 서비스 설치에 있는 지연을 경험할지도 모릅니다. 우리는 2 시간에 있는 갱신을 제공할 것입니다.

3. 2026년 7월 31일 AM 8:23 UTCinvestigating

   우리의 모니터링 시스템은 서비스가 복원 된 것을 나타냅니다. 우리의 엔지니어는 파트너 캐리어 네트워크에서 개선을 계속합니다. 우리는 안정성을 보장하기 위해 밀접한 감시입니다. 더 이상 충격이 없다면, 우리는 우리의 감시 기간 후에 이 결심을 고려할 것입니다.

4. 2026년 7월 31일 AM 9:07 UTCmonitoring

   우리의 모니터링 시스템은 서비스가 복원 된 것을 나타냅니다. 우리의 엔지니어는 파트너 캐리어 네트워크에서 개선을 계속합니다. 우리는 안정성을 보장하기 위해 밀접한 감시입니다. 더 이상 충격이 없다면, 우리는 우리의 감시 기간 후에 이 결심을 고려할 것입니다.

5. 2026년 7월 31일 AM 9:34 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 24일 PM 12:10 UTCinvestigating

   Semtech는 NA 지역의 AirVantage 및 ALMS 플랫폼에 영향을 미치는 잠재적 인 서비스 향상을 관찰하고 있습니다. 클라우드 인프라 제공 업체 중 하나에 지속적인 사건에 연결됩니다. Impact: 서비스는 현재 운영 중입니다. 서비스 부족이 관찰되지 않은 동안 고객은 업스트림 클라우드 공급자가 완전히 mitigates를 완전히 mitigates 때까지 intermittent performance degradation에 취약합니다. 우리는 2 시간 안에 다음 업데이트를 제공 할 것입니다.

2. 2026년 7월 24일 PM 1:11 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 7월 24일 PM 2:17 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 23일 PM 12:30 UTCinvestigating

   우리의 모니터링 시스템은 Essentials1 & Advanced SIM 구독에 대한 서비스 임의를 감지하여 국가 프랑스의 MNO Bouygues Telecom에서만 roaming합니다. 우리는 우리의 파트너 캐리어 및 조사에 문제가보고 범위를 결정하고 원인은 진행 중입니다. 충격: 충격을 입힌 장치는 데이터, SMS 및 음성 서비스 및 네트워크 연결 설치에 있는 지연을 경험할지도 모릅니다. 우리는 당신의 이해를 평가하고 2 시간 안에 다음 업데이트를 제공 할 것입니다.

2. 2026년 7월 23일 PM 1:44 UTCinvestigating

   이 문제를 조사하고 있습니다.

3. 2026년 7월 23일 PM 3:39 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 7월 23일 PM 4:56 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 23일 AM 8:54 UTCinvestigating

   Semtech는 EU 및 NAM 지역의 ESSENTIALS1 SIM 구독에 대한 토론을 감지했습니다. 이 지역에서 현재 존재하는 장치는 새로운 데이터 세션을 수립하는 어려움을 찾을 수 있습니다. 네트워크의 빈번한 차단은 기존 세션에 발생할 수 있습니다. 우리는 우리의 파트너 캐리어에 문제가보고, 범위와 원인을 결정하는 조사는 착수. 충격: 충격을 입힌 장치는 데이터, SMS 및 음성 서비스를 설치하는 지연을 경험할지도 모릅니다. 우리는 이것에 있는 당신의 patience를 평가합니다.

2. 2026년 7월 23일 AM 11:00 UTCinvestigating

   우리의 캐리어 파트너는 문제를 해결하기 위해 적극적으로 노력하고 있습니다. 우리는 다음 2 시간 이내에 다음 업데이트를 제공 할 것입니다.

3. 2026년 7월 23일 PM 12:03 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 7월 23일 PM 1:43 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 22일 PM 3:33 UTCinvestigating

   Semtech는 EU 및 NAM 지역의 ESSENTIALS1 SIM 구독에 대한 토론을 감지했습니다. 이 지역에서 현재 존재하는 장치는 새로운 데이터 세션을 수립하는 어려움을 찾을 수 있습니다. 네트워크의 빈번한 차단은 기존 세션에 발생할 수 있습니다. 우리는 우리의 파트너 캐리어에 문제가보고, 범위와 원인을 결정하는 조사는 착수. 충격: 충격을 입힌 장치는 데이터, SMS 및 음성 서비스를 설치하는 지연을 경험할지도 모릅니다. 우리는 이것에 있는 당신의 patience를 평가합니다.

2. 2026년 7월 22일 PM 4:30 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 7월 22일 PM 5:36 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 22일 AM 7:21 UTCinvestigating

   Semtech의 모니터링 시스템은 NAM 지역의 캐리어 + 서비스에 영향을 미치는 문제점을 확인했습니다. 우리의 엔지니어링 팀은 뿌리 원인을 적극적으로 투자하고 가능한 한 빨리 전체 기능을 복원하기 위해 노력하고 있습니다. 충격: 고객은 SMS, 음성, 자료 회의 및 전반적인 네트워크 연결에 있는 지연 또는 degradation를 경험할지도 모릅니다. 우리는 다음 2 시간 이내에 다음 업데이트를 제공 할 것입니다.

2. 2026년 7월 22일 AM 8:58 UTCinvestigating

   우리의 캐리어 파트너는 문제를 해결하기 위해 적극적으로 노력하고 있습니다. 우리는 다음 2 시간 이내에 다음 업데이트를 제공 할 것입니다.

3. 2026년 7월 22일 AM 11:02 UTCinvestigating

   우리의 캐리어 파트너는 여전히 적극적으로 투자하고 해결에 작업. 우리는 다음 2 시간 이내에 다음 업데이트를 제공 할 것입니다.

4. 2026년 7월 22일 PM 12:16 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

5. 2026년 7월 22일 PM 1:42 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 29일 AM 7:52 UTCinvestigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026년 6월 29일 AM 8:06 UTCinvestigating

   Semtech GNOC is still observing service degradation for Subscribers roaming under Carrier Partner Orange France only. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

3. 2026년 6월 29일 AM 10:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 6월 29일 AM 11:33 UTCresolved

   This incident has been resolved.

1. 2026년 6월 24일 PM 5:57 UTCinvestigating

   Our monitoring systems have detected service degradation affecting Semtech VoLTE services. Our engineering teams are actively investigating to determine the scope, cause, and immediate fix. Impact: Subscribers may experience degradation in VoLTE service, registration, calls, and SMS over IP might be impacted. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026년 6월 24일 PM 7:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 24일 PM 9:11 UTCresolved

   This incident has been resolved.

1. 2026년 6월 18일 AM 5:07 UTCinvestigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026년 6월 18일 AM 8:38 UTCinvestigating

   Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation. Further updates will be shared within the next 2 hours.

3. 2026년 6월 18일 AM 10:48 UTCinvestigating

   Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation. Further updates will be shared within the next 2 hours. We appreciate your patience and understanding.

4. 2026년 6월 18일 PM 12:45 UTCidentified

   The issue has been identified, and a fix is currently being implemented by our carrier partner. We apologize for any inconvenience caused and appreciate your patience and understanding while the corrective actions are being taken.

5. 2026년 6월 18일 PM 3:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2026년 6월 18일 PM 5:11 UTCresolved

   This incident has been resolved.

1. 2026년 6월 9일 PM 1:30 UTCinvestigating

   Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services. We will provide an update in next 2 hours.

2. 2026년 6월 9일 PM 2:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 9일 PM 3:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 6월 9일 PM 10:42 UTCresolved

   This incident has been resolved.

1. 2026년 6월 4일 PM 4:59 UTCinvestigating

   Semtech is currently experiencing degradation affecting AirVantage APIs, Data Push, Provisioning Operations, and Device Front End in the NA region. Our engineers are actively engaged in restoring services. We will provide a further update within the next 2 hours. We apologize for the inconvenience and appreciate your patience.

2. 2026년 6월 4일 PM 5:10 UTCmonitoring

   Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

3. 2026년 6월 4일 PM 6:09 UTCresolved

   This incident has been resolved.

1. 2026년 6월 2일 AM 10:11 UTCinvestigating

   Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

2. 2026년 6월 2일 AM 10:17 UTCinvestigating

   We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.

3. 2026년 6월 2일 AM 11:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 6월 2일 PM 12:29 UTCresolved

   This incident has been resolved.

1. 2026년 5월 28일 AM 8:42 UTCinvestigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026년 5월 28일 AM 10:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 28일 PM 1:09 UTCresolved

   This incident has been resolved.

1. 2026년 5월 21일 PM 4:58 UTCinvestigating

   Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating. We will provide additional details in 15 minutes.

2. 2026년 5월 21일 PM 5:21 UTCinvestigating

   Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.

3. 2026년 5월 21일 PM 6:55 UTCmonitoring

   Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

4. 2026년 5월 21일 PM 8:21 UTCresolved

   This incident has been resolved.

1. 2026년 4월 17일 AM 7:49 UTCinvestigating

   We are currently experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

2. 2026년 4월 17일 AM 7:54 UTCinvestigating

   We are still experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

3. 2026년 4월 17일 AM 9:28 UTCinvestigating

   Our engineering team is still actively working to resolve the issue and restore normal service. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

4. 2026년 4월 17일 AM 11:19 UTCinvestigating

   Our engineering team continues to actively work on resolving the issue and restoring normal service. We will share further updates as soon as additional information becomes available. We appreciate your patience in this regard. The next update will be provided within the next 02 hours.

5. 2026년 4월 17일 PM 1:19 UTCinvestigating

   Our engineering team is actively working to resolve the issue and restore normal service. We will share additional updates as soon as more information becomes available. We appreciate your patience. The next update will be provided within the next 02 hours.

6. 2026년 4월 17일 PM 1:43 UTCinvestigating

   Semtech engineers have increased the provisioning capacity by adding additional instances. We anticipate a quicker recovery and will keep you informed of further progress. We, thank you for your patience.The next update will be provided within the next 02 hours.

7. 2026년 4월 17일 PM 4:00 UTCidentified

   The issue has been identified and a fix is currently being implemented. Semtech engineers have increased the provisioning capacity by adding additional instances, and we anticipate a quicker recovery. We thank you for your patience and will keep you informed of further progress. The next update will be provided within the next 02 hours.

8. 2026년 4월 17일 PM 6:21 UTCmonitoring

   The issue has been addressed and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has helped restore the service. We are currently monitoring the system to ensure stability and continued performance. We thank you for your patience and will keep you informed of any further updates if required.

9. 2026년 4월 17일 PM 9:20 UTCmonitoring

   The issue has been resolved and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has restored the service. We are currently monitoring the system to ensure continued stability and performance. Thank you for your patience. Further updates will be shared if necessary.

10. 2026년 4월 18일 AM 1:12 UTCmonitoring

    The previously reported issue remains resolved following the implemented fix. Semtech engineers increased the provisioning capacity by adding additional instances, and services continue to operate normally. We are actively monitoring the system to ensure ongoing stability and performance. Thank you for your continued patience. We will provide further updates if required.

11. 2026년 4월 18일 AM 4:00 UTCresolved

    This incident has been resolved.

1. 2026년 4월 16일 PM 3:48 UTCinvestigating

   Semtech is experiencing a disruption with the iMaestro Platform. We are investigating to determine the cause and scope of the impact. We appreciate your patience in this regard. We will provide the next update shortly.

2. 2026년 4월 16일 PM 4:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 4월 16일 PM 4:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 4월 16일 PM 6:42 UTCresolved

   This incident has been resolved.

1. 2026년 4월 16일 PM 3:30 UTCmonitoring

   Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions. Our engineers have restored the services. Impact: Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions. We are observing complete restoration and monitoring the results.

2. 2026년 4월 16일 PM 4:23 UTCmonitoring

   Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below Our engineers are working on high-priority to restore services. We will provide the next update in 60 minutes

3. 2026년 4월 16일 PM 6:01 UTCmonitoring

   Semtech is experiencing performance degradation across ALMS components (UI, API, Device Frontend) and AirVantage services (UI, APIs, Device Frontend, Data Push) in the EU and NA regions. Our engineering team is actively working on high-priority mitigation to restore full functionality across all affected services. We will provide the next update in 60 minutes

4. 2026년 4월 16일 PM 6:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026년 4월 16일 PM 7:13 UTCresolved

   This incident has been resolved.

1. 2026년 4월 14일 PM 10:30 UTCinvestigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026년 4월 15일 AM 12:33 UTCmonitoring

   Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

3. 2026년 4월 15일 AM 4:04 UTCresolved

   This incident has been resolved.

1. 2026년 3월 27일 AM 10:00 UTCinvestigating

   Semtech/Sierra Wireless is currently experiencing a degradation with the Telenor Sweden SMS service. As a result, some customers may experience difficulties receiving SMS messages originating from Telenor Sweden. Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time. We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

2. 2026년 3월 27일 PM 1:38 UTCinvestigating

   Semtech/Sierra Wireless continues to experience a degradation with the Telenor Sweden SMS service. Some customers may still experience difficulties receiving SMS messages originating from Telenor Sweden. Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time. We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

3. 2026년 3월 27일 PM 2:25 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR). We will provide more updates in next 2 hours.

4. 2026년 3월 28일 AM 2:56 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are still experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR). We will provide more updates in the next 6 hours.

5. 2026년 3월 28일 AM 10:12 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, an Estimated Time of Resolution (ETR) is still not available. We will continue to monitor the situation and provide the next update within the next 6 hours.

6. 2026년 3월 28일 PM 11:09 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working toward resolving it.. However, an Estimated Time of Resolution (ETR) is still not available. We will continue to closely monitor the situation and share the next update within the next 6 hours.

7. 2026년 3월 29일 AM 4:56 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we held a technical discussion with the carrier provider over a call. The partner carrier confirmed that they are still facing a major issue on their end and are actively working toward resolution. However, the Estimated Time of Resolution (ETR) is still not available. We will continue to monitor the situation and provide the next update within the next 6 hours.

8. 2026년 3월 29일 PM 7:29 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider over a call. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available. We will continue to closely monitor the situation and provide the next update within the next 6 hours.

9. 2026년 3월 30일 AM 1:34 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available. We will continue to closely monitor the situation and provide the next update within the next 6 hours.

10. 2026년 3월 30일 AM 7:32 UTCinvestigating

    Semtech has coordinated closely with our partner carrier, Telenor, to expedite resolution of the ongoing issue. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They have now escalated the matter to their supplier, who is actively troubleshooting to identify and implement a fix. Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

11. 2026년 3월 30일 PM 1:07 UTCinvestigating

    Semtech has once again escalated the issue with our partner carrier, Telenor, and has increased the incident severity to accelerate resolution. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They are currently continuing troubleshooting activities with their partner team and have shared the relevant logs with them to help determine the root cause of the issue. Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

12. 2026년 3월 30일 PM 7:13 UTCinvestigating

    Semtech has further escalated the matter with our partner carrier, Telenor, and raised the incident severity level to expedite resolution. Telenor has carried out a thorough internal network review and confirmed that no issues were detected within their infrastructure. They are presently continuing troubleshooting efforts with their partner team and have provided the relevant logs to assist in identifying the root cause. Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

13. 2026년 3월 31일 AM 1:20 UTCinvestigating

    Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available. We expect to receive further updates during their working hours. Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

14. 2026년 3월 31일 AM 7:28 UTCinvestigating

    Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor and their supplier are actively investigating and working toward identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) has been provided. The case remains under investigation, and we have requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your patience while this work progresses. Semtech will continue to monitor developments closely and will provide the next update within the next 6 hours, or sooner if new information becomes available.

15. 2026년 3월 31일 PM 1:33 UTCinvestigating

    Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor, along with their supplier, is actively investigating the matter and working toward identifying and implementing a resolution. At this time, an Estimated Resolution Time (ERT) has not been provided. The case remains under active investigation, and we have formally requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your continued patience as this work progresses. Semtech will continue to monitor the situation closely and will provide the next update within the next six hours, or sooner if new information becomes available.

16. 2026년 3월 31일 PM 7:32 UTCinvestigating

    Semtech remains in close coordination with our carrier partner, Telenor, who is currently working with their supplier to investigate and resolve the issue. No Estimated Resolution Time (ERT) has been provided yet, though we have formally requested both prioritization and a timeline from Telenor. The case continues to be actively worked on, and we appreciate your patience in the meantime. We will continue to monitor the situation and provide the next update within the next 6 hours.

17. 2026년 4월 1일 AM 1:32 UTCinvestigating

    Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available. We expect to receive more details during their working hours. Semtech will continue to monitor the situation closely and will provide the next update within the next 6 hours.

18. 2026년 4월 1일 AM 8:25 UTCinvestigating

    Semtech continues to work closely with our partner carrier, regarding the ongoing issue. Semtech is coordinating with our partner Telenor and Telia, regarding the ongoing issue. Based on the latest discussions, a joint investigation involving all relevant teams is being planned to further analyze and resolve the issue. At this time, no Estimated Resolution Time (ERT) is available. Semtech will continue to closely track progress and will provide the next update within the next 6 hours.

19. 2026년 4월 1일 PM 1:39 UTCmonitoring

    A fix has been implemented by our Carrier Partner & we are already observing improvement. We are now closely monitoring KPIs.

20. 2026년 4월 1일 PM 2:52 UTCresolved

    This incident has been resolved.

1. 2026년 3월 27일 AM 3:16 UTCinvestigating

   We are currently observing service degradation in Telia Swedish Data Service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Some customers may experience connectivity delays or failures in 2G/3G Data sessions. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026년 3월 27일 AM 3:47 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 3월 27일 AM 5:27 UTCinvestigating

   Our Carrier Partner is engaged . We are still continuing to investigate this issue with our carrier partner. We will provide an update in next 90 minutes .

4. 2026년 3월 27일 AM 7:08 UTCinvestigating

   Our carrier partner is currently working on the issue, and we are expecting update shortly. We will provide an update in next 90 minutes .

5. 2026년 3월 27일 AM 8:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2026년 3월 27일 AM 10:44 UTCresolved

   This incident has been resolved.