Simpletexting 장애 기록

1. 2026년 9월 9일 오후 2:42 UTCinvestigating

   우리는 현재 SimpleTexting에 로그인하려고 시도 할 때 두 사실 인증의 일부로 AT&T 장치에 텍스트 메시지를받지 않는 고객의 보고서를 조사하고 있습니다. 이 시간에, 이메일을 통해 검증은 예상대로 일하고 우리는 영향을받는 다른 캐리어를 믿지 않습니다. 우리는 더 많은 정보가 가능한 한 빨리 업데이트를 제공 할 것입니다. 우리는이 시간 동안 당신의 인내에 감사 합니다.

2. 2026년 9월 9일 오후 2:42 UTCinvestigating

   이 문제를 조사하고 있습니다.

3. 2026년 9월 9일 오후 4:16 UTCinvestigating

   우리의 팀은 이 문제를 해결하기 위해 캐리어 파트너와 함께 일하고, 우리는 우리가 그(것)들을 받기로 업데이트합니다. 이메일 인증은 이 시간에 예상대로 작동합니다.

4. 2026년 9월 9일 오후 6:32 UTCidentified

   이 문제는 우리의 캐리어 파트너로 식별되었으며, 우리의 팀은 해결에 적극적으로 노력하고 있습니다. 계정에 액세스 할 필요가 있지만 여전히 2FA 메시지를받을 수없는 경우 [email protected]으로 문의하십시오

5. 2026년 9월 9일 오후 7:52 UTCmonitoring

   팀은 수정을 밀어 줬고 우리는 안정성을 모니터링하고 있습니다. 2FA 코드를 수신하는 문제가있는 경우, 지원에 도달하십시오!

6. 2026년 9월 9일 오후 8:16 UTCresolved

   우리는 2FA 코드가 예상대로 배달되고이 문제는 완전히 해결되었습니다보고 기쁘게 생각합니다. 다른 질문이나 문제가 있으시면 지원 팀에 문의하십시오!

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 3일 오후 2:31 UTCinvestigating

   Intercom의 문제점을 조사하고 고객 지원 채팅 및 이메일을 받기에서 우리를 방지하는 것입니다. 우리는 우리가 Intercom에서 더 많은 정보를받을 때이 페이지를 모니터링하고 업데이트 할 것입니다. 당신이 원조를 필요로 하는 경우에, 그러는 동안, (866) 259-1887에 우리의 고객 지원 팀에 밖으로 도달하십시오.

2. 2026년 8월 3일 오후 4:30 UTCmonitoring

   Intercom은 수정을 구현하고 결과를 모니터링하고 있습니다. 고객은 이제 SimpleTexting 팀과 라이브 채팅을 시작할 수 있습니다. 우리는 계속 모니터링 하 고이 사건을 닫는 일단 우리가 자신감 있는 라이브 채팅 예상대로 작업. 우리는 불편을 드려 대단히 감사합니다.

3. 2026년 8월 3일 오후 5:29 UTCresolved

   Intercom은 모든 서비스가 정상에 복원된다는 것을 확인했습니다. 라이브 채팅 및 이메일은 현재 예상대로 일하고 있습니다. 고객 지원팀(866) 259-1887로 전화해 주십시오. 당신의 인내에 감사와이 오후에 이해!

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 24일 오후 2:20 UTCinvestigating

   사용자는 새로운 SimpleTexting 계정을 만들고 이전에 생성 된 무료 거래에 액세스하는 문제를보고했습니다. 우리는 현재이 문제의 원인과 범위를 찾고 있습니다. 가능한 한 빨리 시스템의 완전 작동을 희망합니다.

2. 2026년 6월 24일 오후 3:23 UTCidentified

   계정 생성 및 기존 무료 거래 계정에 대한 문제점이 확인되었습니다. 수정은 현재 엔지니어링 팀에 의해 구현되고 있습니다.

3. 2026년 6월 24일 오후 4:52 UTCmonitoring

   새로운 SimpleTexting free-trial 계정의 등록을 방지하는 문제는 해결되었습니다. 우리는 여전히 기존의 무료 거래 계정에서 인바운드 및 아웃바운드 메시징에 영향을 미치는 문제점을 투자하고 있습니다. 우리는 이 문제를 해결하기 위해 진행 상황을 제공 할 것입니다. 감사합니다!

4. 2026년 6월 25일 오후 7:25 UTCresolved

   우리는 엔지니어링 팀을보고 기쁘게 생각합니다 무료 거래 계정에 영향을 미치는 모든 문제를 해결했습니다. 어제 등록한 사용자 (6/24/26), SimpleTexting을 계속 시도하기 위해 새로운 평가판 계정을 만들 우리의 지원 팀의 도움을 필요로 할 수 있습니다. 귀하의 계정이 영향을 받으면 오후 이메일로 받게됩니다. 우리는 이런 불편을 겪고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 18일 오후 2:08 UTCinvestigating

   We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2026년 5월 18일 오후 2:11 UTCinvestigating

   Our developers have confirmed that links affected by this outage should be resolvable once the issue has been resolved. We appreciate your patience as we continue working towards a full resolution.

3. 2026년 5월 18일 오후 2:51 UTCmonitoring

   A fix has been implemented and links are now resolving properly, we are continuing to monitor the situation to confirm stability. Any link sent using our link shortener during this outage should now work as expected.

4. 2026년 5월 18일 오후 3:18 UTCresolved

   This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.

1. 2026년 4월 25일 오후 2:14 UTCinvestigating

   We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2026년 4월 25일 오후 4:07 UTCidentified

   The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.

3. 2026년 4월 25일 오후 4:42 UTCmonitoring

   The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

4. 2026년 4월 25일 오후 4:48 UTCmonitoring

   The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.

5. 2026년 4월 25일 오후 5:22 UTCresolved

   We are happy to report this incident has been resolved. You should now be able to access your account as expected.

1. 2026년 1월 22일 오후 6:24 UTCinvestigating

   Due to a technical issue, messages held for review before sending are experiencing delays. Our Support Team is working swiftly to review and release these messages. We will continue working to identify and implement a fix, and we apologize for any inconvenience this may cause.

2. 2026년 1월 22일 오후 8:19 UTCidentified

   The issue has been identified and a fix is being implemented. While our team continues to release any pending messages as swiftly as possible, delays may still be occurring. Thank you for your patience while we work to get this issue resolved.

3. 2026년 1월 22일 오후 9:43 UTCresolved

   This incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time. Thank you for your understanding this afternoon!

1. 2026년 1월 9일 오후 8:03 UTCinvestigating

   We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

2. 2026년 1월 9일 오후 9:00 UTCmonitoring

   Intercom has informed us they have implemented a fix and are monitoring the results. Customers have reported they are now able to initiate live chats with SimpleTexting teams. We'll continue monitoring and close this incident once we're confident live chats are working as expected. We apologize for the inconvenience!

3. 2026년 1월 9일 오후 10:11 UTCresolved

   Intercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further issues. Thanks for your patience and understanding this afternoon!

1. 2025년 11월 12일 오전 12:49 UTCinvestigating

   We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025년 11월 12일 오전 1:21 UTCidentified

   The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

3. 2025년 11월 12일 오전 1:54 UTCmonitoring

   We're continuing to monitor stability on the platform. We've confirmed that outbound messages sent between 7PM EST - 8PM EST were held by the system, and will need to be resent from your account. Additionally, inbound messages sent to your account during this time would not have been received by the system. We apologize for any inconvenience this may have caused.

4. 2025년 11월 12일 오전 2:34 UTCresolved

   We are happy to report this incident has been resolved. You should now be able to access your account as expected.

1. 2025년 9월 23일 오후 3:38 UTCinvestigating

   Users with 10DLC local area code numbers are experiencing delivery issues for both inbound and outbound messages. At this time, users are also experiencing issues receiving two-factor authentication codes when logging into their accounts. Currently, both inbound and outbound messages on Toll-free numbers remain operational. We are investigating this issue as quickly as possible and will post updates as we work to get this resolved. We apologize for any inconvenience.

2. 2025년 9월 23일 오후 4:13 UTCmonitoring

   The issue was identified and a fix has been implemented. Both inbound and outbound messages sent during this time should now be delivering. Additionally, codes for Two-Factor Authentication should be received as expected. We will continue monitoring the results. Thanks for your patience as we work to confirm this is resolved.

3. 2025년 9월 23일 오후 4:59 UTCresolved

   This incident has been resolved. We can confirm messaging for 10DLC numbers and delivery of Two-Factor Authentication codes are working as expected. No messages should have been lost during this time.

1. 2025년 4월 28일 오후 4:04 UTCinvestigating

   We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025년 4월 28일 오후 4:36 UTCmonitoring

   A fix has been implemented and we are monitoring the status. Thank you again for your patience!

3. 2025년 4월 28일 오후 5:38 UTCresolved

   This issue has been resolved. Users should now be able to access their SimpleTexting accounts. We apologize for any inconvenience caused during this time.

1. 2025년 2월 4일 오후 8:44 UTCinvestigating

   We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting. At this time, verification via email is working as expected. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025년 2월 4일 오후 9:08 UTCmonitoring

   A fix has been implemented and SMS messages containing verification codes for Two-Factor Authentication are now sending as expected. We will continue to update as we monitor the results of this fix.

3. 2025년 2월 4일 오후 10:01 UTCresolved

   We are happy to report that this issue has been fully resolved.

1. 2025년 1월 28일 오후 8:56 UTCinvestigating

   We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025년 1월 28일 오후 9:30 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 1월 28일 오후 10:02 UTCmonitoring

   A fix has been implemented and we are monitoring the status. Thank you again for your patience!

4. 2025년 1월 28일 오후 10:33 UTCresolved

   This issue has been resolved. Users should now be able to access their SimpleTexting accounts. Thanks for your patience!

1. 2024년 5월 29일 오후 4:24 UTCinvestigating

   We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

2. 2024년 5월 29일 오후 5:12 UTCidentified

   The issue has been identified by Intercom and a fix is being worked on. We apologize for any inconvenience when trying to reach us by live chat.

3. 2024년 5월 29일 오후 6:29 UTCresolved

   A fix has been implemented to Intercom and live chats are now working as expected. Thank you for your patience when trying to contact us today via chats.

1. 2024년 2월 22일 오후 2:41 UTCinvestigating

   We’re investigating an AT&T outage that is causing delivery issues to contacts using their wireless service. We’ll continue to monitor and update this page as we receive more information from AT&T.

2. 2024년 2월 22일 오후 4:14 UTCinvestigating

   We are continuing to investigate an AT&T outage. We’ll continue to monitor and provide an update once we receive more information from AT&T.

3. 2024년 2월 22일 오후 6:16 UTCmonitoring

   We've received word from AT&T that a fix has been implemented. Subscribers have reported receiving messages and messages are delivering as expected. We'll provide an update once AT&T has confirmed this issue is fully resolved.

4. 2024년 2월 22일 오후 8:52 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2024년 2월 22일 오후 8:55 UTCresolved

   We've received confirmation from AT&T that this issue has been resolved. Any messages affected during this time have been delivered.

1. 2023년 4월 19일 오후 9:43 UTCinvestigating

   Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers. We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.

2. 2023년 4월 19일 오후 10:37 UTCmonitoring

   The issue was identified by our downstream provider. They've implemented a fix and are monitoring the results. Canadian subscribers have reported receiving messages. Thanks for your patience as we work to confirm this is resolved.

3. 2023년 4월 20일 오전 1:04 UTCresolved

   This incident has been resolved and we can confirm messages are delivering as expected. No messages should have been lost during this time.

1. 2022년 10월 3일 오후 8:15 UTCinvestigating

   Some of our users on Toll-free numbers are experiencing delays with inbound messages. We are investigating this issue and will continue to post updates as we get this resolved.

2. 2022년 10월 3일 오후 9:43 UTCmonitoring

   A fix has been implemented and we’re monitoring the results. Your incoming messages have not been lost. They will be received shortly according to their current position in the queue. Thanks for your patience.

3. 2022년 10월 3일 오후 10:40 UTCresolved

   This incident has been resolved. Any incoming messages affected during this time have been delivered. We apologize for any inconvenience this may have caused.

1. 2022년 8월 26일 오후 1:24 UTCinvestigating

   Users have reported issues accessing their accounts using Safari on some iOS and macOS devices. We are currently investigating this issue. Our service is still operational and can be accessed by using an alternative browser such as Chrome or Firefox.

2. 2022년 8월 26일 오후 2:11 UTCmonitoring

   The cause of this issue has been identified and a fix has been implemented. We will continue to monitor this issue for users accessing the site or mobile app from iOS or macOS devices. We apologize for any inconvenience this may have caused.

3. 2022년 8월 26일 오후 3:09 UTCresolved

   This issue has been resolved. Users should now be able to access SimpleTexting from their iOS and macOS devices. Thanks for your patience!

1. 2022년 8월 24일 오후 2:54 UTCinvestigating

   We're aware that users may be experiencing slow or unresponsive pages, which may include error messages or the inability to log in. Additionally, we're aware this issue may be causing delays for both inbound and outbound messages on all number types. Our engineers are investigating and we will continue to post updates as we get this resolved. We sincerely apologize for any inconvenience.

2. 2022년 8월 24일 오후 3:31 UTCmonitoring

   A fix has been implemented and we’re monitoring the results. During this time, you may still experience pages loading slowly and delays with outgoing and incoming messages. We can confirm no messages have been lost. Any pending messages will start sending shortly according to their position in our queues. Thanks for your patience!

3. 2022년 8월 24일 오후 5:16 UTCresolved

   We are happy to report all issues related to this incident have been resolved. Pages should be loading at normal speeds and any messages experiencing delays should now be received or delivered. Thanks again for your patience!

1. 2022년 3월 31일 오후 6:07 UTCinvestigating

   Our engineers are currently investigating an issue with MMS campaigns sending slowly. We apologize for the inconvenience and will keep you updated as we learn more.

2. 2022년 3월 31일 오후 6:24 UTCinvestigating

   Our engineers are looking into slow sending speeds for both SMS and MMS campaigns. We are investigating and will post updates as we work to get this resolved. We apologize for the inconvenience and appreciate your patience.

3. 2022년 3월 31일 오후 7:43 UTCmonitoring

   A fix has been implemented and campaigns are starting to send normally now. We're monitoring the situation. Thank you for your patience while we worked on this.

4. 2022년 4월 1일 오전 2:25 UTCresolved

   This incident has been resolved. Thank you for your patience while we worked through it.

1. 2022년 3월 25일 오후 9:22 UTCinvestigating

   Some of our users are experiencing delayed inbound messages as well as delayed outgoing Campaigns. We are investigating this issue and will post updates as we get this resolved. We apologize for any inconvenience.

2. 2022년 3월 25일 오후 10:05 UTCidentified

   Incoming messages are now being delivered, but outgoing Campaigns are still experiencing delays. We will continue to monitor the situation and post updates as we work to resolve it.

3. 2022년 3월 26일 오전 2:18 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2022년 3월 26일 오후 3:24 UTCresolved

   Campaigns are sending normally now. Thank you for your patience while we resolved this!