Smugmug 장애 기록

1. 2026년 6월 30일 PM 4:29 UTCinvestigating

   작은 수의 사람들이 몇 가지 웹 사이트 페이지가 표시하는 방법을 가진 순간 문제를 경험할 수 있습니다. 우리는이 버그의 하단에 가서 우리가 수정을 한 번 더 많은 정보를 업데이트합니다.

2. 2026년 6월 30일 PM 4:45 UTCmonitoring

   우리는 문제의 소스를 확인하고 복구를보고있다.

3. 2026년 6월 30일 PM 4:52 UTCresolved

   모든 시스템은 정상 작동으로 돌아갑니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 3일 AM 8:50 UTCinvestigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 2026년 6월 3일 AM 11:57 UTCresolved

   This incident has been resolved.

1. 2026년 4월 11일 AM 3:21 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 2026년 4월 11일 AM 3:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 4월 11일 AM 3:51 UTCresolved

   This incident has been resolved.

1. 2026년 2월 7일 PM 6:58 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2026년 2월 7일 PM 11:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 8일 AM 1:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 2월 8일 AM 3:09 UTCresolved

   This incident has been resolved.

1. 2026년 2월 7일 AM 4:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2026년 2월 7일 AM 7:14 UTCresolved

   This incident has been resolved.

1. 2026년 1월 27일 PM 3:20 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2026년 1월 27일 PM 4:24 UTCresolved

   This incident has been resolved.

1. 2025년 12월 21일 PM 10:08 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 2025년 12월 21일 PM 11:34 UTCresolved

   The incident has been resolved.

1. 2025년 10월 29일 AM 8:39 UTCinvestigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. 2025년 10월 29일 PM 4:04 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 AM 7:17 UTCinvestigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. 2025년 10월 20일 AM 8:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 10월 20일 AM 9:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 10월 20일 PM 4:39 UTCresolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. 2025년 7월 9일 PM 5:34 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 2025년 7월 9일 PM 5:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 7월 9일 PM 6:04 UTCresolved

   This incident has been resolved.

1. 2025년 7월 9일 PM 4:30 UTCinvestigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 2025년 7월 9일 PM 4:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 7월 9일 PM 5:07 UTCresolved

   This incident has been resolved.

1. 2025년 2월 17일 AM 1:27 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 2025년 2월 17일 AM 2:21 UTCresolved

   This incident has been resolved.

1. 2024년 7월 24일 PM 9:13 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2024년 7월 24일 PM 11:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 7월 25일 AM 12:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 7월 25일 AM 12:27 UTCmonitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. 2024년 7월 25일 AM 12:32 UTCresolved

   All uploaded images have now been processed.

1. 2024년 5월 24일 PM 7:13 UTCidentified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. 2024년 5월 24일 PM 7:30 UTCresolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. 2024년 3월 18일 PM 6:21 UTCidentified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. 2024년 3월 19일 PM 4:47 UTCresolved

   This incident has been resolved.

1. 2024년 2월 14일 AM 9:22 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 2024년 2월 14일 AM 9:36 UTCresolved

   This incident has been resolved.

1. 2024년 2월 7일 PM 9:19 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 2월 7일 PM 9:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 2월 7일 PM 10:44 UTCresolved

   This incident has been resolved.

1. 2024년 1월 15일 PM 5:39 UTCinvestigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. 2024년 1월 15일 PM 6:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 1월 15일 PM 7:42 UTCidentified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. 2024년 1월 16일 AM 9:27 UTCidentified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. 2024년 1월 17일 PM 11:13 UTCidentified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. 2024년 1월 18일 PM 8:03 UTCresolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. 2023년 11월 6일 PM 1:59 UTCidentified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. 2023년 11월 6일 PM 3:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2023년 11월 6일 PM 3:47 UTCresolved

   This incident has been resolved.

1. 2023년 9월 23일 PM 8:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2023년 9월 23일 PM 8:46 UTCresolved

   This incident has been resolved.