Stacker 장애 기록

1. 2026년 7월 10일 PM 4:23 UTCinvestigating

   업데이트는 몇 분 전에 실패했습니다. Stacker Astra의 사용자가 페이지를로드 할 때 흰색 화면을 볼 수 있습니다. 우리는 실패한 배포를 반전하고 몇 분 안에 다시 일하는 것을 희망합니다.

2. 2026년 7월 10일 PM 4:32 UTCresolved

   오프딩 변경은 다시 일하고 있습니다. 흰색 화면이 페이지를 새로 고침하면됩니다. 다른 문제를 볼 경우 첫 번째 인스턴스에서 지원할 수 있습니다. 혼란에 대한 사과!

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 26일 PM 2:42 UTCidentified

   성능 변화의 일환으로 우리는 Stacker Astra에 대한 인앱 데이터 호스트 데이터베이스를 재시작하려고합니다. 이것은 다음 10 분에서 시작되며 Astra 앱의 다운 타임 5 분까지 발생합니다. 나는이 혼란의 짧은 통지에 대한 사과. Stacker Classic 및 Stacker.ai는 영향을받지 않습니다.

2. 2026년 6월 26일 PM 3:16 UTCresolved

   이 유지 보수가 완료됩니다. 각 1 분 미만의 세 가지 짧은 기간이 있습니다. 당신의 patience를 위해 다시 감사합니다. 누군가가 여전히 문제가 발생하면 첫 번째 인스턴스에서 지원을 받고 조사 할 수 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 2월 20일 PM 7:58 UTCinvestigating

   We are currently looking into an issue where Stacker apps are not loading and are not accessible to users.

2. 2026년 2월 20일 PM 11:18 UTCresolved

   This has now been resolved, thank you!

1. 2026년 2월 3일 PM 2:29 UTCidentified

   We have identified an issue preventing access to the Stacker website and Stacker workspaces via the Stacker domain. We will provide an update once a fix has been deployed. Thank you for your patience.

2. 2026년 2월 3일 PM 2:34 UTCresolved

   This incident has been resolved!

1. 2025년 7월 23일 PM 1:52 UTCresolved

   During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 1:16 PM and 1:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

1. 2025년 6월 6일 PM 4:10 UTCinvestigating

   We're investigating an issue which is affecting all customers on Stacker Classic not using custom domains.

2. 2025년 6월 6일 PM 4:14 UTCinvestigating

   This issue has been resolved. Thanks for your patience.

3. 2025년 6월 6일 PM 7:18 UTCresolved

   This incident has been resolved.

1. 2025년 4월 7일 AM 9:52 UTCinvestigating

   We are currently urgently investigating an issue impacting Stacker Classic. This is causing Stacker apps to load slowly or to show loading spinners for long periods of time. Our engineers are engaged to resolve this issue as quickly as possible. We'll update here when we have an ETA for resolution.

2. 2025년 4월 7일 AM 10:44 UTCmonitoring

   We have fixed the issue and we are investigating the underlying causes. We're monitoring the system while everything returns to normal.

3. 2025년 4월 7일 PM 12:05 UTCresolved

   This incident has now been resolved and everything is working as expected.

1. 2025년 2월 25일 PM 7:03 UTCinvestigating

   This is impacting only Astra users. When opening Stacker it is stuck on the loading page, we are working on finding a fix for the issue. Thank you for your patience while we work through the issue.

2. 2025년 2월 25일 PM 7:15 UTCresolved

   This has been resolved, you should now be able to access your apps. Please let us know if you have any questions or remaining issues.

1. 2024년 11월 22일 PM 3:25 UTCresolved

   We experienced an issue that impacted some users' ability to log into Stacker between 12:20 UTC and 13:40 UTC. The issue has since been resolved. If you're still encountering any problems, please try refreshing your page. If the issue persists, feel free to reach out to us at [email protected], and we'll be happy to assist you. We apologize for any inconvenience this may have caused and are actively investigating the cause to prevent this from happening in the future. If you have any questions or concerns, please don’t hesitate to contact our support team. Thank you for your understanding.

1. 2024년 9월 12일 AM 10:02 UTCresolved

   Stacker V5 "Astra" had three short outage periods where all requests to the service failed on Monday between 12:30 and 14:00 UTC. Each of the three outage periods lasted 1-2 minutes. This was a result of some routine database changes causing an unforseen conflict which prevented normal queries from being processed. Because it was part of changes we were making manually we were able to identify and resolve the issue almost immediately. We apologies for the disrption this would have caused to any users online at the time. We're reviewing our processes which should have protected aginst thins kind of conflict.

1. 2024년 8월 6일 AM 9:08 UTCinvestigating

   Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue. This is affecting both our Classic (V4) and Astra (V5) versions.

2. 2024년 8월 6일 PM 1:07 UTCmonitoring

   The issue seems to be resolved and uploads are now working. We will continue to monitor for any further issues. If you still have issues after a page refresh please reach out to support and we'll be able to help you out.

3. 2024년 8월 6일 PM 1:47 UTCresolved

   This incident has been resolved.

1. 2024년 7월 30일 PM 6:30 UTCinvestigating

   We are currently investigating an issue where admins are unable to preview as a user in their apps.

2. 2024년 7월 30일 PM 6:33 UTCidentified

   We have identified the issue and are working on a fix.

3. 2024년 7월 30일 PM 6:48 UTCresolved

   We have released a fix for this issue! Please contact [email protected] if you have questions or continue to experience difficulties.

1. 2023년 12월 21일 AM 8:04 UTCresolved

   Attachment fields in Stacker weren't able to add new files. This was caused by an issue with our file storage provider which we have now resolved.

1. 2023년 11월 18일 AM 11:57 UTCinvestigating

   We are investigating reports that tables from Airtable are not appearing in some users' apps

2. 2023년 11월 18일 PM 2:31 UTCidentified

   We've identified the issue, and have taken Stacker offline in order to safely apply the necessary fix. We're working hard to get it back online as soon as possible.

3. 2023년 11월 18일 PM 5:31 UTCmonitoring

   We have resolved the issues with the Stacker apps, however you may need to repair your authorization with Airtable in order to continue to sync data. Please go to the data connection settings in each application and click "Repair". During the re-authorization process, you need to authorize every Base used in Stacker, across all of your Stacker apps. The simplest way to do this is to select the option labelled "All current and future bases in all current and future workspaces”.

4. 2023년 11월 18일 PM 5:31 UTCresolved

   We have emailed all customers who need to take action to re-authorize their Airtable connections.

1. 2023년 11월 14일 PM 4:02 UTCinvestigating

   We are currently investigation an issue where Airtable schema sync is not working or is slow. We will keep you updated as we continue to look into this.

2. 2023년 11월 14일 PM 4:25 UTCidentified

   We have identified the issue. The following features are experiencing issues: our data source schema syncs (Airtable, Gsheets, Postgres, Salesforce) and Stacker realtime data. Workaround: If you run a schema sync then close the schema sync pop up and refresh your app you should see your changes.

3. 2023년 11월 14일 PM 5:39 UTCresolved

   This incident has now been resolved! Thank you.

1. 2023년 11월 10일 PM 3:24 UTCinvestigating

   We are currently investigating an issue where the navigation and tables appear to be hidden from the app view. We will update when we have more information. Thank you!

2. 2023년 11월 10일 PM 3:30 UTCidentified

   The issue has been identified and we are implementing a fix for the navigation being hidden.

3. 2023년 11월 10일 PM 5:18 UTCmonitoring

   A fix has been implemented and we are currently monitoring the fix.

4. 2023년 11월 10일 PM 5:35 UTCresolved

   The incident of the navigation being hidden has now been resolved.

1. 2023년 8월 29일 PM 5:27 UTCinvestigating

   We are currently investigating an issue with apps taking longer than normal to load.

2. 2023년 8월 29일 PM 5:50 UTCmonitoring

   A fix for the long load times in Stacker apps has been deployed and we are continuing to monitor.

3. 2023년 8월 29일 PM 6:12 UTCresolved

   The incident with slow loading times has now been resolved.

1. 2023년 8월 28일 PM 8:00 UTCinvestigating

   We're aware of an ongoing issue affecting schema syncing for Airtable bases with passwords. We'll be looking into this matter and will provide further updates as soon as possible. We apologize for the inconvenience and thank you for your patience.

2. 2023년 8월 29일 AM 9:03 UTCresolved

   Schema sync should now work consistently for password-protected sharing links. There was an unexpected change in the schema sync responses we were getting from Airtable, and we needed some time to adapt. Thanks for your patience while we sorted this out.

1. 2023년 8월 16일 PM 1:59 UTCinvestigating

   We are currently investigating this issue.

2. 2023년 8월 16일 PM 2:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 8월 16일 PM 2:02 UTCresolved

   This incident has been resolved.

1. 2023년 8월 15일 PM 7:48 UTCinvestigating

   We are currently investigating an issue with schema syncing Airtable bases that have passwords or are using old sharing link types.

2. 2023년 8월 15일 PM 8:38 UTCidentified

   The issue has been identified and we are implementing a fix.

3. 2023년 8월 15일 PM 8:46 UTCresolved

   This incident has now been resolved.