Stark Bank 장애 기록

1. 2026년 8월 19일 오후 10:26 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 8월 19일 오후 11:53 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

3. 2026년 8월 20일 오전 3:18 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 3일 오후 2:56 UTCinvestigating

   API의 400 오류 결과로 전송의 생성에 대한 불안정성

2. 2026년 8월 3일 오후 2:57 UTCidentified

   문제는 식별되고 보정은 배포됩니다

3. 2026년 8월 3일 오후 2:59 UTCresolved

   사건이 해결되었습니다

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 11일 오후 3:57 UTCidentified

   We are currently experiencing an issue with our acquiring service that is preventing some Visa transactions from being approved. All other card networks are operating normally. Our team is actively working with Visa to resolve this as quickly as possible.

2. 2026년 5월 12일 오후 3:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 12일 오후 7:28 UTCresolved

   This incident has been resolved.

1. 2026년 4월 21일 오후 4:21 UTCresolved

   The status of some Transfers and BrcodePayments experienced a delay in updates between 12:35 and 12:55 BRT. The incident has been resolved and all statuses are now reflecting correctly. No transactions were lost or affected, only the status updates were delayed during this window.

1. 2026년 4월 14일 오후 3:59 UTCidentified

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 2026년 4월 14일 오후 4:18 UTCidentified

   The issue has been identified as an instability with our settlement bank.

3. 2026년 4월 14일 오후 5:21 UTCresolved

   This incident has been resolved.

1. 2026년 4월 11일 오후 11:14 UTCresolved

   We observed widespread system instability across our infrastructure, resulting in elevated error rates. The incident occurred from 11:02 on April 10th until 00:22 on April 11th. The issue has been mitigated and services have returned to normal operation.

1. 2026년 4월 11일 오전 3:33 UTCresolved

   We are currently investigating this issue.

1. 2026년 3월 1일 오전 3:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2026년 3월 1일 오전 3:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 3월 1일 오후 11:24 UTCresolved

   This incident has been resolved.

1. 2026년 2월 13일 오후 6:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2026년 2월 13일 오후 6:24 UTCresolved

   This incident has been resolved.

1. 2026년 1월 22일 오후 9:03 UTCresolved

   This incident has been resolved.

1. 2026년 1월 22일 오후 6:36 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 1월 22일 오후 6:37 UTCresolved

   This incident has been resolved.

1. 2026년 1월 19일 오후 5:48 UTCmonitoring

   We are currently experiencing a Pix instability due to an issue in the Central Bank’s systems. Our team is monitoring the situation and will provide updates as more information becomes available.

2. 2026년 1월 19일 오후 5:51 UTCmonitoring

   The current issue is affecting the Central Bank’s DICT system, preventing the use of Pix keys in any capacity.

3. 2026년 1월 19일 오후 6:13 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 1월 19일 오후 6:20 UTCresolved

   This incident has been resolved.

1. 2025년 12월 16일 오후 10:35 UTCresolved

   Between 10/dez 18:50 and 11/12 09:30 (GMT-3), some card purchase transactions were not approved due to an internal issue in the acquiring authorization flow. The issue was resolved, and all systems have been operating normally since then.

1. 2025년 11월 5일 오전 11:32 UTCinvestigating

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 2025년 11월 5일 오후 12:15 UTCresolved

   This incident has been resolved.

1. 2025년 10월 30일 오후 7:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2025년 10월 30일 오후 7:52 UTCresolved

   This incident has been resolved.

1. 2025년 10월 24일 오후 2:06 UTCinvestigating

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 2025년 10월 24일 오후 2:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 10월 24일 오후 2:44 UTCresolved

   This incident has been resolved.

1. 2025년 10월 23일 오후 7:33 UTCinvestigating

   We’re currently investigating an instability in the provider postal code lookup service, which affects only the address search step in physical card requests.

2. 2025년 10월 23일 오후 8:02 UTCmonitoring

   After further investigation, we identified that the issue was caused by an instability in our provider’s services. The service now appears to have stabilized, and our team is currently monitoring to ensure everything remains fully operational.

3. 2025년 10월 24일 오후 1:02 UTCresolved

   We have been monitoring the provider’s service since yesterday, and it has remained stable during this period. As the functionality has been consistently operating as expected, we are now marking this incident as resolved.

1. 2025년 10월 6일 오후 9:43 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 10월 6일 오후 9:43 UTCmonitoring

   We are monitoring

3. 2025년 10월 6일 오후 11:11 UTCresolved

   This incident has been resolved.

1. 2025년 9월 29일 오후 2:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2025년 9월 29일 오후 2:41 UTCresolved

   This incident has been resolved.

1. 2025년 9월 23일 오후 9:21 UTCinvestigating

   There is an instability in processing Pix operations.

2. 2025년 9월 23일 오후 9:46 UTCresolved

   This incident has been resolved.