We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.
monitoring
We have implemented a fix and are monitoring the results.
resolved
This incident has been resolved.
Teamleader Focus slow
시작 2025년 12월 1일 PM 3:56 UTC · 2d 18h
Issues경미한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.
investigating
While we detect improvement, we are still investigating the root cause of the slowness.
resolved
This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!
Current delay in the insights module and legacy shared inbox stats
시작 2025년 10월 30일 AM 9:27 UTC · 22h 32m
Pending
영향을 받은 구성 요소
Shared inboxInsights
identified
The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved. We thank you again for your understanding!
Teamleader Focus is currently unavailable
시작 2025년 10월 14일 PM 12:41 UTC · 2h 26m
Outage심각한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
Teamleader Focus is currently unavailable
We are trying to resolve this as soon as possible.
investigating
We are continuing to investigate this issue.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
We are continuing to monitor for any further issues.
resolved
Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.
Slowness in Teamleader Focus
시작 2025년 9월 29일 AM 8:17 UTC · 2d 0h
Pending
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
We are currently investigating this issue and will update you as soon as we have more information.
investigating
The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.
monitoring
We have identified the issue, implemented a fix and are currently monitoring the results.
resolved
The slowness issue has been tackled and resolved. Thank you for your patience and understanding.
General issue when sending invoices via the Peppol network
시작 2025년 9월 18일 AM 8:23 UTC · 2h 49m
Outage심각한 인시던트
영향을 받은 구성 요소
Peppol AP
investigating
We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out.
Receiving invoices via the Peppol network still works as expected.
We are working to identify the issue.
monitoring
A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced.
We will be monitoring the functionality.
resolved
This issue has been resolved, it is now possible to send invoices via the Peppol network once again.
Email Delivery Issues to some email providers
시작 2025년 7월 10일 PM 3:01 UTC · 4d 17h
Pending
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo.
This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated
investigating
We are continuing to investigate this issue.
monitoring
All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.
resolved
This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!
Issue with tickets in Teamleader Focus' Shared Inbox
시작 2025년 6월 20일 AM 6:58 UTC · 3d 2h
Pending
영향을 받은 구성 요소
Teamleader Focus Web AppTicketcloudShared inbox
investigating
We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue.
Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus.
However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being.
We will update the status page as soon as more information is available.
monitoring
A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.
resolved
The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.
Segments not visible in Teamleader Focus
시작 2024년 12월 12일 PM 1:32 UTC · 2h 40m
Outage중대한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
We have encountered an issue where segments are not visible at the moment in Teamleader Focus.
We are working on showing these again as soon as possible.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.
resolved
The issue has been resolved and segments are visible for all Teamleader Focus users.
Teamleader Focus - Degraded performance
시작 2024년 12월 9일 AM 8:11 UTC · 3h 24m
Issues경미한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Issues with EWS / Outlook upstream provider
시작 2024년 11월 25일 AM 8:42 UTC · 2d 23h
Outage중대한 인시던트
영향을 받은 구성 요소
Exchange Web ServicesLead Capture BoosterUpstream providers
investigating
There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations.
We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.
investigating
We are continuing to investigate this issue.
identified
The issue has been identified and confirmed by our 3rd party provider Microsoft.
Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.
monitoring
The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.
resolved
The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.
Login via Microsoft SSO not working
시작 2024년 9월 30일 AM 7:01 UTC · 23m
Outage중대한 인시던트
영향을 받은 구성 요소
Upstream providers
investigating
Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.
resolved
This incident has been resolved.
Teamleader Focus slow/unavailable
시작 2024년 9월 7일 PM 1:45 UTC · 21h 0m
Outage중대한 인시던트
영향을 받은 구성 요소
API endpointsTeamleader Focus Web AppWebhooksTeamleader Focus Mobile App
investigating
We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
We are continuing to monitor for any further issues.
resolved
This incident has been resolved.
Teamleader Focus Mobile App: Service Disruption
시작 2024년 6월 26일 AM 6:19 UTC · 14h 53m
Outage심각한 인시던트
영향을 받은 구성 요소
Teamleader Focus Mobile App
investigating
We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.
monitoring
A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.
resolved
This incident has been resolved.
Issue with processing of paper postal invoices
시작 2024년 5월 17일 AM 7:10 UTC · 6h 5m
Pending
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.
monitoring
The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.
resolved
This incident has been resolved.
Issues with file upload in Teamleader Focus
시작 2024년 5월 8일 PM 2:45 UTC · 1h 4m
Issues경미한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web AppTeamleader Focus Mobile App
investigating
There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.
resolved
This incident has been resolved.
InvoiceCloud and CloudSign unavailable
시작 2024년 3월 18일 PM 3:46 UTC · 1h 45m
Outage중대한 인시던트
영향을 받은 구성 요소
ProjectcloudInvoicecloudCloudsignTicketcloud
investigating
InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.
monitoring
A fix has been implemented and we are monitoring the results
resolved
This incident has been resolved.
Contact forms unavailable due to expired certificate
시작 2024년 1월 18일 PM 12:09 UTC · 2h 34m
Outage중대한 인시던트
영향을 받은 구성 요소
Lead Capture Booster
investigating
https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap
monitoring
We were able to update the certificate and are monitoring the results
resolved
This incident has been resolved.
Teamleader Focus is not available
시작 2023년 12월 4일 AM 11:46 UTC · 3h 45m
Outage심각한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web App
investigating
We are experiencing some downtime at the moment. Our development team is investigating this as we speak. We will provide an update as soon as the issue evolves.
monitoring
A fix has been implemented and we are monitoring the results. Please refresh your page if you still see a blank screen.
resolved
This incident has been resolved.
We are experiencing OAuth authentication issues, which blocks mobile app login and other connected applications
시작 2023년 11월 28일 PM 2:29 UTC · 58m
Outage심각한 인시던트
영향을 받은 구성 요소
Teamleader Focus Web AppTeamleader Focus Mobile App
investigating
We are currently investigating this issue
resolved
Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.