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    Thunkable 장애 기록

    32 Thunkable incidents · 2020년 12월 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    시작 2025년 11월 18일 오후 12:10 UTC · 3h 0m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 2025년 11월 18일 오후 12:10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 2025년 11월 18일 오후 3:10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    시작 2025년 8월 7일 오후 11:40 UTC · 12h 31m

    Pending
    영향을 받은 구성 요소
    iOS Live AppAndroid Live AppThunkable Designer
    1. 2025년 8월 7일 오후 11:40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 2025년 8월 7일 오후 11:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025년 8월 8일 오전 4:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2025년 8월 8일 오후 12:11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    시작 2025년 6월 12일 오후 6:51 UTC · 1h 57m

    Pending
    영향을 받은 구성 요소
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 2025년 6월 12일 오후 6:51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 2025년 6월 12일 오후 8:26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 2025년 6월 12일 오후 8:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2025년 6월 12일 오후 8:48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    시작 2024년 5월 29일 오후 3:13 UTC · 2h 4m

    Issues경미한 인시던트
    1. 2024년 5월 29일 오후 3:13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 2024년 5월 29일 오후 3:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2024년 5월 29일 오후 5:17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    시작 2024년 2월 22일 오후 10:05 UTC · 2h 15m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Android Build Servers
    1. 2024년 2월 22일 오후 10:05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 2024년 2월 23일 오전 12:20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    시작 2023년 11월 3일 오후 3:51 UTC · 1h 10m

    Pending
    영향을 받은 구성 요소
    iOS Build Servers
    1. 2023년 11월 3일 오후 3:51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 2023년 11월 3일 오후 5:01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    시작 2023년 10월 30일 오후 3:44 UTC · 1h 12m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Android Build Servers
    1. 2023년 10월 30일 오후 3:44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 2023년 10월 30일 오후 4:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2023년 10월 30일 오후 4:55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    시작 2023년 10월 12일 오후 2:55 UTC · 1h 1m

    Pending
    1. 2023년 10월 12일 오후 2:55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 2023년 10월 12일 오후 3:57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    시작 2023년 6월 13일 오후 2:13 UTC · 26m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Thunkable Designer
    1. 2023년 6월 13일 오후 2:13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 2023년 6월 13일 오후 2:39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    시작 2023년 3월 23일 오후 3:33 UTC · 1h 45m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    iOS Build Servers
    1. 2023년 3월 23일 오후 3:33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 2023년 3월 23일 오후 4:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2023년 3월 23일 오후 5:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023년 3월 23일 오후 5:18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    시작 2023년 1월 10일 오후 8:10 UTC · 3h 10m

    Pending
    영향을 받은 구성 요소
    Thunkable Designer
    1. 2023년 1월 10일 오후 8:10 UTCinvestigating

      We see project screen rendering issues.

    2. 2023년 1월 10일 오후 8:17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023년 1월 10일 오후 10:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2023년 1월 10일 오후 10:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023년 1월 10일 오후 11:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2023년 1월 10일 오후 11:20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    시작 2022년 11월 17일 오후 11:18 UTC · 46m

    Pending
    영향을 받은 구성 요소
    Thunkable Designer
    1. 2022년 11월 17일 오후 11:18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 2022년 11월 17일 오후 11:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2022년 11월 18일 오전 12:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 11월 18일 오전 12:04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    시작 2022년 11월 8일 오후 2:22 UTC · 2h 10m

    Pending
    영향을 받은 구성 요소
    Android Build Servers
    1. 2022년 11월 8일 오후 2:22 UTCinvestigating

      We are currently investigating this issue.

    2. 2022년 11월 8일 오후 4:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 11월 8일 오후 4:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2022년 11월 8일 오후 4:32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    시작 2022년 11월 4일 오후 10:08 UTC · 4h 19m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    iOS Build ServersAndroid Build Servers
    1. 2022년 11월 4일 오후 10:08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 2022년 11월 4일 오후 10:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2022년 11월 5일 오전 2:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 11월 5일 오전 2:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 2022년 11월 5일 오전 2:27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    시작 2022년 11월 1일 오후 6:33 UTC · 23m

    Pending
    영향을 받은 구성 요소
    Android Build Servers
    1. 2022년 11월 1일 오후 6:33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 2022년 11월 1일 오후 6:56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    시작 2022년 10월 31일 오전 3:33 UTC · 1d 0h

    Pending
    영향을 받은 구성 요소
    iOS Build Servers
    1. 2022년 10월 31일 오전 3:33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 2022년 10월 31일 오후 12:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022년 10월 31일 오후 12:45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 2022년 10월 31일 오후 7:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2022년 10월 31일 오후 7:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2022년 11월 1일 오전 3:43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    시작 2022년 9월 29일 오후 9:37 UTC · 26m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    iOS Build ServersAndroid Build Servers
    1. 2022년 9월 29일 오후 9:37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 2022년 9월 29일 오후 10:03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    시작 2022년 9월 13일 오후 5:36 UTC · 11m

    Pending
    영향을 받은 구성 요소
    iOS Build Servers
    1. 2022년 9월 13일 오후 5:36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 2022년 9월 13일 오후 5:46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    시작 2022년 8월 23일 오후 8:38 UTC · 3h 6m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    iOS Build ServersAndroid Build Servers
    1. 2022년 8월 23일 오후 8:38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 2022년 8월 23일 오후 11:44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    시작 2022년 1월 17일 오후 3:30 UTC · 6h 21m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Android Build Servers
    1. 2022년 1월 17일 오후 3:30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 2022년 1월 17일 오후 9:51 UTCresolved

      The dependencies are back online and the servers are running.