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Timeclock Plus 장애 기록

50 Timeclock Plus incidents · 2023년 6월 — official updates, affected components, duration and resolution details.

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TimeClock Plus Application Performance Degradation

시작 2026년 6월 22일 PM 2:24 UTC 1d 0h

Pending

영향을 받은 구성 요소

Prod07.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comWhenToWorkGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comHumanity TimeProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

2026년 6월 22일 PM 2:24 UTCinvestigating
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
2026년 6월 22일 PM 2:29 UTCidentified
The issue has been identified and a fix is being implemented.
2026년 6월 22일 PM 5:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026년 6월 23일 PM 3:07 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

시작 2026년 5월 26일 PM 6:48 UTC 31m

Outage중대한 인시던트

영향을 받은 구성 요소

Prod61.tcplusondemand.com

2026년 5월 26일 PM 6:48 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026년 5월 26일 PM 7:18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026년 5월 26일 PM 7:18 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

시작 2026년 5월 18일 PM 1:05 UTC 4h 53m

Issues경미한 인시던트

영향을 받은 구성 요소

Prod63.tcplusondemand.com

2026년 5월 18일 PM 1:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026년 5월 18일 PM 2:17 UTCinvestigating
We are continuing to investigate this issue.
2026년 5월 18일 PM 2:55 UTCinvestigating
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
2026년 5월 18일 PM 3:35 UTCinvestigating
Maintenance has been completed. We are verifying application performance.
2026년 5월 18일 PM 3:41 UTCidentified
The issue has been identified and a fix is being implemented.
2026년 5월 18일 PM 3:58 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026년 5월 18일 PM 5:58 UTCresolved
This incident has been resolved.

Application Performance Degradation/Outage

시작 2026년 5월 8일 AM 12:47 UTC 3d 12h

Outage중대한 인시던트

영향을 받은 구성 요소

Prod25.tcplusondemand.com

2026년 5월 8일 AM 12:47 UTCinvestigating
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
2026년 5월 8일 AM 1:52 UTCinvestigating
We are continuing to investigate this issue.
2026년 5월 8일 PM 1:55 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
2026년 5월 8일 PM 5:08 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
2026년 5월 8일 PM 7:01 UTCidentified
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
2026년 5월 8일 PM 8:54 UTCidentified
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
2026년 5월 8일 PM 10:58 UTCmonitoring
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
2026년 5월 9일 PM 9:18 UTCmonitoring
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
2026년 5월 11일 PM 1:33 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

시작 2026년 2월 23일 PM 11:05 UTC 15h 43m

Issues경미한 인시던트

영향을 받은 구성 요소

Prod61.tcplusondemand.com

2026년 2월 23일 PM 11:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026년 2월 24일 AM 3:10 UTCidentified
The issue has been identified and a fix is being implemented.
2026년 2월 24일 AM 3:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026년 2월 24일 PM 2:48 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

시작 2026년 2월 17일 PM 12:39 UTC 4d 6h

Outage심각한 인시던트

영향을 받은 구성 요소

Prod64.tcplusondemand.com

2026년 2월 17일 PM 12:39 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026년 2월 17일 PM 1:58 UTCinvestigating
We are continuing to investigate this issue.
2026년 2월 17일 PM 2:41 UTCinvestigating
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
2026년 2월 17일 PM 11:08 UTCinvestigating
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
2026년 2월 18일 PM 2:32 UTCidentified
The issue has been identified and a fix is being implemented.
2026년 2월 19일 PM 2:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026년 2월 21일 PM 7:14 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

시작 2026년 2월 3일 PM 3:42 UTC 3h 23m

Outage중대한 인시던트

영향을 받은 구성 요소

Prod63.tcplusondemand.com

2026년 2월 3일 PM 3:42 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026년 2월 3일 PM 3:42 UTCidentified
The issue has been identified and a fix is being implemented.
2026년 2월 3일 PM 4:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026년 2월 3일 PM 4:41 UTCmonitoring
We are continuing to monitor for any further issues.
2026년 2월 3일 PM 7:05 UTCresolved
This incident has been resolved.

Aladtec Application Outage

시작 2025년 12월 21일 PM 7:19 UTC 1h 37m

Outage중대한 인시던트

영향을 받은 구성 요소

Aladtec Scheduling

2025년 12월 21일 PM 7:19 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 12월 21일 PM 7:43 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 12월 21일 PM 8:39 UTCidentified
We are continuing to work on a fix for this issue.
2025년 12월 21일 PM 8:48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 12월 21일 PM 8:56 UTCresolved
This incident has been resolved.

TimeClock Plus PrismHR2 Application Disruption

시작 2025년 10월 8일 PM 4:32 UTC 41m

Outage중대한 인시던트

영향을 받은 구성 요소

PHR2.tcplusondemand.com

2025년 10월 8일 PM 4:32 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 10월 8일 PM 5:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 10월 8일 PM 5:13 UTCresolved
This incident has been resolved.

Degraded Application Performance

시작 2025년 10월 2일 PM 2:42 UTC 1h 57m

Issues경미한 인시던트

영향을 받은 구성 요소

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2025년 10월 2일 PM 2:42 UTCinvestigating
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
2025년 10월 2일 PM 3:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 10월 2일 PM 4:39 UTCresolved
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Aladtec Outage

시작 2025년 9월 27일 AM 9:32 UTC 1h 45m

Maintenance유지보수 이벤트

영향을 받은 구성 요소

Aladtec Scheduling

2025년 9월 27일 AM 9:32 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 9월 27일 AM 11:05 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 9월 27일 AM 11:14 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 9월 27일 AM 11:17 UTCresolved
This incident has been resolved.

Aladtec Outage

시작 2025년 9월 2일 AM 12:08 UTC 24m

Pending

영향을 받은 구성 요소

Aladtec Scheduling

2025년 9월 2일 AM 12:08 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 9월 2일 AM 12:32 UTCresolved
This incident has been resolved.

TimeClock Plus Group10-2 Application Disruption

시작 2025년 8월 22일 AM 5:04 UTC 18m

Outage중대한 인시던트

영향을 받은 구성 요소

Group10-2.tcplusondemand.com

2025년 8월 22일 AM 5:04 UTCinvestigating
We are currently investigating this issue.
2025년 8월 22일 AM 5:10 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 8월 22일 AM 5:16 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 8월 22일 AM 5:21 UTCresolved
This incident has been resolved.

Service Provider Degradation

시작 2025년 8월 21일 PM 6:07 UTC 2h 2m

Issues경미한 인시던트

영향을 받은 구성 요소

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2025년 8월 21일 PM 6:07 UTCinvestigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
2025년 8월 21일 PM 6:35 UTCidentified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
2025년 8월 21일 PM 7:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 8월 21일 PM 8:09 UTCresolved
This incident has been resolved.

TimeClock Plus Automation Service Disruption

시작 2025년 8월 11일 PM 10:07 UTC 1h 24m

Issues경미한 인시던트

영향을 받은 구성 요소

Prod07.tcplusondemand.comProd34.tcplusondemand.comProd25.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comProd28.tcplusondemand.com

2025년 8월 11일 PM 10:07 UTCinvestigating
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
2025년 8월 11일 PM 10:28 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 8월 11일 PM 11:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 8월 11일 PM 11:31 UTCresolved
This incident has been resolved.

Aladtec Application Outage

시작 2025년 8월 1일 PM 3:37 UTC 3h 23m

Outage중대한 인시던트

영향을 받은 구성 요소

Aladtec Scheduling

2025년 8월 1일 PM 3:37 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 8월 1일 PM 5:02 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 8월 1일 PM 5:09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 8월 1일 PM 7:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

시작 2025년 7월 29일 PM 5:31 UTC 56m

Outage심각한 인시던트

영향을 받은 구성 요소

Prod60.tcplusondemand.com

2025년 7월 29일 PM 5:31 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 7월 29일 PM 5:44 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 7월 29일 PM 5:54 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 7월 29일 PM 6:27 UTCresolved
This incident has been resolved.

Aladtec Application Outage

시작 2025년 6월 24일 AM 11:38 UTC 1h 21m

Pending

영향을 받은 구성 요소

Aladtec Scheduling

2025년 6월 24일 AM 11:38 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
2025년 6월 24일 PM 12:10 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 6월 24일 PM 12:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 6월 24일 PM 1:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

시작 2025년 6월 18일 PM 4:40 UTC 3h 44m

Outage심각한 인시던트

영향을 받은 구성 요소

Group1.tcplusondemand.com

2025년 6월 18일 PM 4:40 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 6월 18일 PM 4:55 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 6월 18일 PM 5:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 6월 18일 PM 8:24 UTCresolved
This incident has been resolved.

Aladtec Application Outage

시작 2025년 6월 13일 PM 2:01 UTC 31m

Outage중대한 인시던트

영향을 받은 구성 요소

Aladtec Scheduling

2025년 6월 13일 PM 2:01 UTCinvestigating
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025년 6월 13일 PM 2:10 UTCidentified
The issue has been identified and a fix is being implemented.
2025년 6월 13일 PM 2:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025년 6월 13일 PM 2:24 UTCmonitoring
We are continuing to monitor for any further issues.
2025년 6월 13일 PM 2:32 UTCresolved
This incident has been resolved.

Timeclock Plus 장애 기록 | Uptimus