Ubiquiti 장애 기록

1. 2026년 7월 24일 AM 11:32 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 7월 24일 AM 11:39 UTCinvestigating

   이 문제를 조사하고 있습니다.

3. 2026년 7월 24일 PM 12:03 UTCidentified

   문제는 확인되었습니다. 우리는 점차 회복을보고 있습니다.

4. 2026년 7월 24일 PM 12:16 UTCidentified

   이 문제를 해결하기 위해 계속 노력하고 있습니다.

5. 2026년 7월 24일 PM 12:23 UTCmonitoring

   복구는 언웨이이며 서비스 성능을 모니터링하고 있습니다.

6. 2026년 7월 24일 PM 1:48 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 16일 AM 9:05 UTCinvestigating

   웹 포털, API, 인증 및 클라우드 관리 응용 프로그램을 포함한 모든 UI 클라우드 서비스에 영향을 미칠 수있는 5xx 오류를 조사하고 있습니다. 이 문제는 CloudFront VPC Origins를 사용하여 고객에 영향을 미치는 지속적인 AWS CloudFront 사건과 관련이 있습니다. 우리는 적극적으로 상황을 모니터링하고, 우리의 플랫폼에 대한 영향을 평가하고, AWS와 협력하여 조사합니다. 우리는 더 많은 정보로 업데이트를 제공 할 것입니다.

2. 2026년 7월 16일 AM 11:32 UTCresolved

   UI Cloud 서비스에 영향을 미치는 5xx 오류가 해결되었으며 서비스는 정상 작동으로 돌아 왔습니다. 더 많은 행동이나 후속이 필요한 경우 추가 정보를 공유합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 2월 26일 PM 5:41 UTCidentified

   The issue has been identified.

2. 2026년 2월 26일 PM 5:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 2026년 2월 26일 PM 5:42 UTCidentified

   We are continuing to monitor this issue.

4. 2026년 2월 27일 AM 2:23 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 AM 9:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 2025년 10월 20일 PM 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 2025년 10월 21일 AM 7:14 UTCresolved

   This incident has been resolved.

1. 2025년 9월 24일 AM 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 2025년 9월 24일 PM 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 2025년 9월 24일 PM 1:56 UTCresolved

   This incident has been resolved.

1. 2025년 3월 6일 PM 5:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 2025년 3월 6일 PM 5:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 2025년 3월 6일 PM 5:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 3월 6일 PM 8:16 UTCresolved

   This incident has been resolved.

1. 2024년 12월 10일 AM 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 2024년 12월 10일 PM 7:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 12월 10일 PM 10:54 UTCresolved

   This incident has been resolved.

1. 2024년 11월 1일 AM 9:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2024년 11월 2일 AM 9:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2024년 11월 2일 AM 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2024년 11월 2일 AM 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2024년 11월 2일 AM 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2024년 11월 3일 PM 12:15 UTCresolved

   This incident has been resolved.

1. 2024년 9월 20일 AM 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 2024년 9월 20일 PM 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 9월 20일 PM 12:59 UTCresolved

   This incident has been resolved.

1. 2024년 8월 29일 AM 9:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 2024년 8월 29일 AM 10:32 UTCresolved

   This incident has been resolved.

1. 2024년 4월 16일 AM 12:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 2024년 4월 16일 AM 2:50 UTCresolved

   This incident has been resolved.

1. 2024년 2월 16일 AM 8:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 2024년 2월 16일 AM 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 2024년 2월 16일 PM 12:05 UTCresolved

   This incident has been resolved.

1. 2024년 1월 31일 PM 8:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 2024년 1월 31일 PM 9:30 UTCresolved

   This incident has been resolved.

1. 2024년 1월 26일 AM 8:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 2024년 1월 26일 AM 9:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 1월 26일 AM 9:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 1월 26일 AM 11:28 UTCresolved

   This incident has been resolved.

1. 2023년 12월 20일 PM 1:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 2023년 12월 20일 PM 2:10 UTCresolved

   This incident has been resolved.

1. 2023년 9월 18일 PM 9:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 2023년 9월 19일 AM 6:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 9월 19일 AM 6:40 UTCresolved

   This incident has been resolved.

1. 2023년 9월 18일 PM 6:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 2023년 9월 18일 PM 8:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 9월 18일 PM 8:24 UTCresolved

   This incident has been resolved.

1. 2023년 4월 24일 PM 8:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 2023년 4월 24일 PM 9:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 2023년 4월 24일 PM 9:16 UTCresolved

   This incident has been resolved.

1. 2023년 4월 20일 PM 5:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 2023년 4월 20일 PM 5:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 4월 20일 PM 6:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2023년 4월 20일 PM 6:31 UTCresolved

   This incident has been resolved.

1. 2023년 2월 1일 AM 6:28 UTCinvestigating

   An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 2023년 2월 1일 PM 3:16 UTCresolved

   An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).