Vanilla Forums 장애 기록

1. 2026년 10월 26일 오후 11:53 UTCmonitoring

   우리는 Broccoli2Shell의 인식이며 적극적으로 개발 모니터링하고 있습니다. 현재 평가를 바탕으로 Vanilla 플랫폼은이 시간에 영향을 미치지 않습니다. 우리는 우리의 평가가 변경되는 경우 업데이트를 계속 모니터링하고 제공 할 것입니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 1일 오전 12:15 UTCidentified

   We are performing emergency maintenance on our infrastructure.

2. 2026년 5월 1일 오전 2:00 UTCresolved

   This incident has been resolved.

1. 2025년 12월 5일 오전 9:07 UTCidentified

   Cloudflare appears to be having some issues and returning 500s.

2. 2025년 12월 5일 오전 9:15 UTCresolved

   This incident has been resolved.

1. 2025년 9월 23일 오후 5:45 UTCinvestigating

   We are investigating intermittent issues with loading of Analytics Dashboards.

2. 2025년 9월 23일 오후 8:18 UTCresolved

   This incident has been resolved.

1. 2025년 8월 22일 오전 11:17 UTCinvestigating

   We have identified some connectivity issue between our primary datacenter and Cloudflare and AWS, causing internal services to malfunction. We're investigating the cause.

2. 2025년 8월 22일 오전 11:48 UTCmonitoring

   Our hosting provider have fixed the issue and services are coming back online.

3. 2025년 8월 22일 오전 11:52 UTCresolved

   This incident has been resolved.

1. 2025년 7월 14일 오후 10:36 UTCidentified

   Due to the Cloudflare DNS outage, Vanilla sites are experiencing outages with search. Our team is currently looking into implementing fixes.

2. 2025년 7월 14일 오후 11:01 UTCresolved

   This incident has been resolved.

1. 2025년 5월 28일 오후 9:46 UTCinvestigating

   A core switch went offline while performing maintenance with our hosting provider. Both parties are aware of the issue and actively working to bring it back online as soon as possible.

2. 2025년 5월 28일 오후 9:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 5월 28일 오후 9:53 UTCmonitoring

   The switch is back online, we're waiting for BGP/routing to settle. Connectivity to Cloudflare in particular is taking a moment to settle.

4. 2025년 5월 28일 오후 10:07 UTCresolved

   This incident has been resolved.

1. 2025년 5월 13일 오후 1:55 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 5월 13일 오후 2:59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 5월 13일 오후 3:40 UTCmonitoring

   Webhooks, notifications, and automation rules will be delayed by 2-3 hours.

4. 2025년 5월 13일 오후 5:01 UTCresolved

   This incident has been resolved.

1. 2025년 5월 12일 오전 5:25 UTCinvestigating

   We are currently investigating issues with sites located on our YUL1 data center. Sites may be slow or inaccessible.

2. 2025년 5월 12일 오전 6:26 UTCidentified

   We are talking with Cloudflare's support, and they have confirmed seeing the same network issues as we identified to our origin. We are now awaiting resolution on their end.

3. 2025년 5월 12일 오전 7:09 UTCidentified

   We have identified the exact ISP causing our issues and are awaiting resolution. There is a routing loop along the way between Cloudflare and our datacenter.

4. 2025년 5월 12일 오전 8:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025년 5월 12일 오전 8:59 UTCresolved

   This incident has been resolved.

1. 2024년 12월 17일 오전 12:35 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 12월 17일 오전 12:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 12월 17일 오전 12:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 12월 17일 오전 1:13 UTCresolved

   This incident has been resolved.

1. 2024년 7월 8일 오후 6:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2024년 7월 8일 오후 8:04 UTCinvestigating

   We are currently investigating this issue.

3. 2024년 7월 8일 오후 8:06 UTCinvestigating

   We are continuing to investigate this issue.

4. 2024년 7월 8일 오후 9:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2024년 7월 8일 오후 9:49 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2024년 7월 8일 오후 10:59 UTCresolved

   This incident has been resolved.

1. 2024년 6월 10일 오후 8:50 UTCinvestigating

   Infrastructure update causing global site instability. We are investigating the isse.

2. 2024년 6월 10일 오후 8:50 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024년 6월 10일 오후 9:01 UTCidentified

   We have identified the issue and are pushing a fix now.

4. 2024년 6월 10일 오후 9:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2024년 6월 10일 오후 9:15 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2024년 6월 10일 오후 9:17 UTCresolved

   This incident has been resolved.

1. 2024년 5월 29일 오후 4:20 UTCinvestigating

   We are currently investigating reports of sites being inaccessible.

2. 2024년 5월 29일 오후 4:22 UTCresolved

   The problem has been identified and resolved.

1. 2024년 4월 15일 오후 4:10 UTCinvestigating

   Support teams are investigating an outage affecting search services for some customers.

2. 2024년 4월 15일 오후 4:52 UTCmonitoring

   A fix has been implemented and we are no longer seeing errors for customers using the search service. Support teams are continuing to monitoring the results.

3. 2024년 4월 15일 오후 6:29 UTCresolved

   Support is closing this as an active issue, but we will continue to monitor.

1. 2024년 3월 25일 오후 5:05 UTCinvestigating

   Navigating to Knowledge Base articles directly is resulting in an error. Navigating articles via the Knowledge Base page is working as expected. Our product team is investigating the issue.

2. 2024년 3월 25일 오후 8:00 UTCresolved

   We have deployed a fix for this issue and full Knowledge Base access has been restored.

1. 2024년 3월 11일 오후 4:18 UTCmonitoring

   Our host is performing some upgrades and this is leading to intermittent errors and poor performance for community sites. We are monitoring the situation.

2. 2024년 3월 11일 오후 11:04 UTCmonitoring

   The worst of the impact on hosted communities should be over at this time, but we are continuing to monitor and will update this status when the updates are complete

3. 2024년 3월 12일 오전 12:31 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2024년 3월 12일 오전 4:35 UTCresolved

   All hosted communities should be back to normal.

1. 2024년 3월 10일 오후 6:11 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 3월 10일 오후 6:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 3월 10일 오후 6:55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2024년 3월 10일 오후 7:04 UTCresolved

   This incident has been resolved.

1. 2024년 3월 7일 오후 3:05 UTCmonitoring

   We are performing maintenance updates to Enterprise clusters. We do not expect to see any down time for sites, but there may be a performance impact when the updates are being applied

2. 2024년 3월 7일 오후 10:42 UTCresolved

   Upgrades are done for the day of 7 March.

1. 2024년 2월 15일 오후 9:51 UTCmonitoring

   We have identified the issue where some hosted communities were down. We have implemented a fix and are now monitoring the issue.

2. 2024년 2월 16일 오전 1:35 UTCresolved

   All hosted communities have been returned to full functionality.

1. 2024년 2월 15일 오후 7:33 UTCresolved

   We've identified some issues related to the databases upgrades we have done yesterday. Those are currently rebuilding, and a few customer's sites are affected. We're doing everything we can to bring those back up ASAP.