Very Good Security 장애 기록

1. 2026년 7월 9일 AM 11:51 UTCresolved

   7월 2, 2026 23:24 UTC 일정 - VGS는 LIVE US 환경에서 일정한 유지 보수를 실시합니다. 이 유지 보수 창 중, 새로운 조직과 볼트의 생성, 새로운 사용자 등록, 새로운 서비스 계정 생성 및 SSO 구성에 업데이트는 일시적으로 사용할 수 없습니다. VGS 대시보드는 이 창의 기간 동안 읽기 전용 모드에서 동작합니다. 고객은 최대 1 분 동안 높은 응답 대기 시간 및 오류의 짧은 기간을 경험할 수 있습니다. 7월 9, 2026 06:00 UTC Active - Scheduled 유지 보수가 시작됩니다. 7월 9, 2026 11:03 UTC 활동 - 라이브 환경에 대한 예정된 유지 보수는 12 PM UTC로 확장되었으며 여전히 진행 중입니다. 사이트맵 Dashboard는 이 창의 기간 동안 읽기 전용 모드에서 작동합니다. 고객은 최대 1 분 동안 높은 응답 대기 시간 및 오류의 짧은 기간을 경험할 수 있습니다. 7월 9, 2026 11:51 UTC 완료 - 예정된 정비가 완료되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 16일 AM 7:21 UTCresolved

   6월 15, 2026 21:36 UTC Investigating - 우리는 현재 VGS Sandbox의 SFTP 프록시 및 관리 파일 토큰화 서비스의 부분 분해를 조사하고 있습니다. 사용자는 Sandbox 환경에서 SFTP 프록시 요청을 만들 때 간헐적 인 대기 시간, 운동 또는 실패 연결을 경험할 수 있습니다. 우리의 엔지니어링 팀은 역동적 인 원인을 진단하여 전체 성능을 회복합니다. 우리는 더 많은 정보로 업데이트를 제공 할 것입니다. 6월 15, 2026 22:52 UTC Investigating - 엔지니어링 팀은 VGS Sandbox의 SFTP 프록시 및 관리 파일 토큰화 서비스의 등급을 조사하기 위해 계속됩니다. 우리는 뿌리 원인을 확인하고 전체 기능을 복원하기 위해 적극적으로 노력하고 있습니다. 더 많은 정보로 더 많은 업데이트를 제공할 것입니다. 6월 16, 2026 00:13 UTC Identified - 우리의 엔지니어링 팀은 VGS Sandbox에 SFTP 프록시 및 관리 파일 토큰화 서비스의 degraded 성능의 루트 원인을 확인했습니다. 우리의 팀은 해결책 배포에 적극적으로 일하고 있습니다. 우리는 1 : 30 UTC보다 나중에 다른 업데이트를 제공 할 것입니다. 6 월 16, 2026 01 : 35 UTC 모니터링 - 우리의 엔지니어링 팀은 VGS 샌드 박스에 SFTP 프록시 및 관리 파일 토큰화 서비스의 degraded 성능에 대한 수정을 배포했습니다. 우리는 현재 시스템을 모니터링하여 문제가 완전히 해결됩니다. 다음 업데이트는 UTC 2:30보다 늦지 않습니다. 6월 16, 2026 02:38 UTC 모니터링 - 우리는 Sandbox의 SFTP 프록시가 예상대로 운영된다는 것을 확인했습니다. 우리 팀은 모래 상자에 MFT 성능을 테스트하고 모니터링하여 전체 기능을 보장합니다. 우리는 한 번 전체 기능을 확인 한 또 다른 업데이트를 제공 할 것입니다 6월 16, 2026 07:21 UTC 해결 - Sandbox의 MFT 및 SFTP 프록시는 작동을 확인했으며 예상대로 수행됩니다.

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1. 2026년 6월 15일 AM 6:01 UTCresolved

   6월 15, 2026 05:06 UTC Investigating - 현재 사용자가 샌드박스 환경에서 경로를 만들거나 업데이트할 수 없는 문제점을 조사하고 있습니다. 우리의 엔지니어링 팀은이 문제를 해결하기 위해 적극적으로 노력하고 있습니다. 우리는 곧 더 업데이트를 제공 할 것입니다. 6월 15, 2026 05:55 UTC Monitoring - 경로 생성 및 업데이트 기능은 Sandbox 환경에서 복원되었습니다. 우리는 지속적으로 안정성을 보장하고 더 많은 업데이트를 제공할 것입니다. 6월 15, 2026 06:01 UTC Resolved - Sandbox 환경에서의 경로 생성 및 업데이트 기능은 완전히 복원되었습니다. 모든 작업은 현재 예상대로 작용하고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 25일 PM 3:06 UTCresolved

   월 25, 2026 12:31 UTC 일정 - VGS는 LIVE 환경에서 일정한 유지 보수를 실시합니다. 이 유지 보수 창 중, 새로운 조직과 볼트의 생성, 새로운 사용자 등록, 새로운 서비스 계정 생성 및 SSO 구성에 업데이트는 일시적으로 사용할 수 없습니다. VGS 대시보드는 이 창의 기간 동안 읽기 전용 모드에서 동작합니다. 고객은 최대 1 분 동안 높은 응답 대기 시간의 짧은 기간을 경험할 수 있으며, 아마도 5xx 응답. 유지 보수의 연속입니다. 월 25, 2026 12:32 UTC Active - Scheduled 유지 보수가 시작됩니다. 월 25, 2026 15:06 UTC 완료 - 예정된 정비가 완료되었습니다. 당신의 인내와 이해에 대한 많은 감사.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 25일 PM 12:00 UTCresolved

   월 18, 2026 23:38 UTC 일정 - VGS는 LIVE 환경에서 일정한 유지 보수를 실시합니다. 이 유지 보수 창 중, 새로운 조직과 볼트의 생성, 새로운 사용자 등록, 새로운 서비스 계정 생성 및 SSO 구성에 업데이트는 일시적으로 사용할 수 없습니다. VGS 대시보드는 이 창의 기간 동안 읽기 전용 모드에서 동작합니다. 고객은 최대 1 분 동안 높은 응답 대기 시간의 짧은 기간을 경험할 수 있으며, 아마도 5xx 응답. 월 25, 2026 06:00 UTC Active - Scheduled 유지 보수가 시작됩니다. 월 25, 2026 12:00 UTC 완료 - 계획된 정비는 완료됩니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 21일 AM 11:00 UTCresolved

   May 15, 2026 11:37 UTC Scheduled - VGS will be performing a scheduled maintenance on the LIVE-US environment. During this maintenance window, customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 21, 2026 10:00 UTC Active - Scheduled maintenance is starting. May 21, 2026 11:00 UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 18일 AM 10:26 UTCresolved

   May 14, 2026 00:29 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 18, 2026 06:00 UTC Active - Scheduled maintenance is starting. May 18, 2026 08:59 UTC Active - The scheduled maintenance on the LIVE environment has been extended to 12 PM UTC and is still ongoing. Customers may continue to experience brief periods of elevated response latency and possible 5xx responses. We are actively working to complete the maintenance as quickly as possible and will provide another update once it concludes. May 18, 2026 10:26 UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 17일 PM 12:03 UTCresolved

   May 17, 2026 09:32 UTC Investigating - We are currently experiencing partial performance degradation affecting the Forward HTTP Proxy service. Our engineering team is actively investigating the issue and working to restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available. May 17, 2026 10:19 UTC Investigating - We are continuing to investigate performance degradation affecting both Forward and Reverse Proxy services. Our Engineering team is actively working to identify the cause and restore full performance. We will provide further updates as soon as more information becomes available. May 17, 2026 11:08 UTC Monitoring - Our Engineering team has applied improvements, and we are now seeing service performance recover. The service has been operating normally for the last 30 minutes. We continue to closely monitor the situation to ensure stability and will share further updates as more information becomes available. May 17, 2026 12:03 UTC Resolved - After close monitoring, we have confirmed that the HTTP proxy service is stable and operating normally. No further issues have been observed.

1. 2026년 5월 13일 PM 10:00 UTCresolved

   May 4, 2026 19:49 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE-EU environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 13, 2026 18:00 UTC Active - Scheduled maintenance is starting. May 13, 2026 22:00 UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 12일 PM 4:00 UTCresolved

   May 4, 2026 19:42 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE AP environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 12, 2026 12:00 UTC Active - Scheduled maintenance is starting. May 12, 2026 16:00 UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 8일 PM 11:49 UTCresolved

   May 8, 2026 00:56 UTC Investigating - Our engineering team is monitoring an active incident reported by AWS in us-east-1, including elevated DynamoDB API errors and EC2 instance availability issues in one availability zone. VGS operates across multiple availability zones; however, the DynamoDB issue is region-wide. You may have observed brief intermittent errors from VGS services starting around 23:38 UTC. A total service interruption is not expected, but you may continue to experience intermittent errors or minor latency while this issue persists. We apologize for any inconvenience and will continue to provide updates as AWS works toward a resolution. For more details on the AWS incident, see: https://health.aws.amazon.com/health/status May 8, 2026 02:14 UTC Monitoring - Our team is continuing to monitor the incident with AWS in us-east-1. You may experience intermittent errors or latency from VGS services while this persists. For details: https://health.aws.amazon.com/health/status May 8, 2026 03:21 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS has indicated that progress toward resolution is slower than anticipated. You may continue to experience intermittent errors or latency from VGS services during this time. We expect to receive the next update from their team by 10:00 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 05:27 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS is observing early signs of recovery. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 11:30 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 06:53 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is working towards recovery for the impacted components. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 01:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 08:54 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is still working toward full recovery for the impacted components, though it is taking longer than initially anticipated. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 03:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 11:10 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is making progress on recovery, though full resolution is expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 6:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 14:06 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is actively working towards full recovery, though it is still expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 9:00 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 20:14 UTC Monitoring - Our team continues to monitor the ongoing AWS incident in us-east-1. Recovery is progressing more slowly than previously anticipated, and some VGS services may continue to experience intermittent errors or degraded performance for the next several hours. We will provide another update by 4:00 PM PDT or sooner if the situation changes. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:30 UTC Monitoring - We are seeing positive signs of progress on the AWS incident in us-east-1. The number of affected services is beginning to improve, though some intermittent errors or degraded performance may persist while recovery efforts continue. We will provide another update as soon as we have new information. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:49 UTC Resolved - AWS continues to work toward full resolution of the underlying incident in us-east-1, and their traffic mitigation efforts appear to have addressed potential instability on our end. Our team's monitoring has seen no impact to VGS services today. We will continue to monitor internally until the AWS incident is resolved and will reopen this incident if any impairment to VGS services is detected.

1. 2026년 5월 7일 PM 5:00 UTCresolved

   May 7, 2026 02:43 UTC Scheduled - VGS will be performing scheduled maintenance on all Sandbox environments. During this maintenance window, CMP and Vault services will be impacted. Customers may experience brief periods of elevated response latency for around 1-2 minutes during this window. May 7, 2026 16:00 UTC Active - Scheduled maintenance is starting. May 7, 2026 17:00 UTC Completed - Scheduled maintenance is complete.

1. 2026년 5월 6일 AM 2:08 UTCresolved

   May 5, 2026 22:40 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 22:47 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 23:41 UTC Investigating - Our engineering team is continuing to investigate the log delivery delay affecting the VGS Dashboard. We are actively working to restore delivery times to normal levels and will share another update shortly. May 6, 2026 01:07 UTC Monitoring - The log delivery delays on the VGS Dashboard have been mitigated. We are now seeing logs flowing to the dashboard, and we are monitoring the service as it continues to stabilize and catch up. Thank you for your patience. May 6, 2026 02:08 UTC Resolved - The log delivery delays on the VGS Dashboard have been resolved. All systems are operating normally. Thank you for your patience.