Wasabi 장애 기록

Between 00:10 UTC and 18:00 UTC on June 29, some customers may have experienced increased latency and elevated HTTP 5XX error responses when performing API operations against buckets in the AP-NORTHEAST-2 (Osaka) region. The issue has been resolved. It was caused by a backend storage infrastructure issue that affected request processing performance. Our engineering team identified the cause, implemented corrective actions, and fully restored normal service.

Between 00:10 UTC and 18:00 UTC on June 29, some customers may have experienced increased latency and elevated HTTP 5XX error responses when performing API operations against buckets in AP-NORTHEAST-2. The issue was related to an infrastructure configuration introduced during expansion activities completed in June 2026. At the time of deployment, the environment operated within expected parameters and no customer impact was observed. Under subsequent production workload, the configuration resulted in degraded routing for a portion of storage traffic, leading to increased request latency and intermittent write timeouts for a subset of customer workloads. Once the issue was identified and correlated to the underlying configuration, the affected configuration was corrected and impacted storage services were restarted, restoring normal operation. Following the incident, Wasabi completed the following actions: * Corrected the infrastructure configuration responsible for the traffic routing issue. * Restored affected storage services and verified normal system performance. * Validated storage operation across the affected infrastructure before returning the environment to normal service. In order to avoid similar events in the future, Wasabi has implemented additional validation procedures during infrastructure deployment and configuration activities. These enhancements are intended to verify infrastructure configuration prior to production use and further strengthen deployment quality controls.

Between 01:10 UTC and 02:15 UTC on June 25th, some customers may have experienced elevated HTTP 5XX error responses when accessing buckets in the AP-NORTHEAST-1 region. The issue has been resolved. It was caused by a transient issue affecting Wasabi backend components, which was automatically detected by our monitoring systems and promptly remediated by our engineering team.

We are currently investigating intermittent Network Errors when creating or accessing buckets via Wasabi Console in some regions.

We are continuing to investigate this issue.

The issue was identified and a fix implement by our team. We are currently monitoring our systems.

We are continuing to monitor for any further issues.

This incident has been resolved.

Between 2026-05-26 13:40 UTC and 2026-05-27 09:20 UTC, some customers experienced intermittent difficulties accessing buckets through the Wasabi Console in the us-central-1, eu-central-1, eu-central-2, and eu-west-1 regions. The incident was caused by a deployment inconsistency introduced during a backend system update. As a result, a subset of backend services was running a different software version than expected, leading to intermittent failures when customers accessed bucket information through the Console. Following identification of the issue, Wasabi strengthened its deployment validation process to ensure software version consistency across production environments before feature activation. Additional release verification controls have been implemented to better align tested and deployed software, and we are evaluating improvements to version reporting and monitoring to increase deployment visibility and help identify potential discrepancies earlier.

We are currently investigating System errors. Some customers experiencing HTTP 5XX error responses when interacting with their Wasabi buckets in AP-NORTHEAST-1 region.

The issue was identified and team performed the actions to resolve it. We are currently monitoring our systems.

Incident resolved.

Between 2026-05-20 17:57 UTC and 2026-05-21 01:44 UTC, a subset of customers operating in the AP-NORTHEAST-1 region experienced intermittent HTTP 5xx errors impacting object storage operations. The issue was triggered by failures on a portion of the underlying storage hosts, resulting in temporary service instability within the region. The host failures occurred under elevated internal system activity associated with platform health-management operations and concurrent storage reclamation workflows. Service impact was intermittent throughout the event window. Wasabi has implemented additional operational safeguards and recovery workflows to accelerate remediation of impacted internal nodes. These enhancements improve recovery efficiency across high-availability infrastructure and further reduce the risk and duration of future service-impacting events.

On May 8, 2026, at approximately 10:00 UTC, a set of accounts was incorrectly flagged as having exceeded their Storage Quota. These were reset manually by 12:57 UTC, restoring backend/API upload functionality. Some customers may have experienced errors when attempting customers attempted GDB/S3 uploads during the incident window and experienced actual upload blocking behavior. Additionally, some customers experienced WACM or Custom Cloud Console application errors during this time. On May 9, 2026, a fix was deployed to address the issue and prevent future occurances.

On 25 April 2026, from 07:27 UTC to 12:50 UTC, customers experienced network errors and timeout messages when accessing the Wasabi Management Console via the US-East-1 endpoint. Wasabi’s Operations team identified the issue and took action to restore service stability by rerouting traffic load. Wasabi Management Console functionality in US-East-1 was fully restored by 12:50 UTC. For any questions, please reach out to support@wasabi.com.

From 3/24 19:30 UTC to 3/25 10:15 UTC customers may have experienced elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s) is AP-NORTHEAST-1 region. This issue has been resolved. For any questions please reach out to support@wasabi.com.

Between 24 March 2026 at 19:30 UTC and 25 March 2026 at 10:15 UTC, Wasabi S3 read operations in the Tokyo region \(ap-northeast-1\) were impacted for a small subset of customers and buckets. The impact was caused by a software deployment that unintentionally impacted one of our storage pools, resulting in the inability to access data stored on that pool. No other storage pools in the Tokyo region were affected. Once this was detected the pool was enabled again and data access restored. Procedural changes were added and active monitoring was already added to avoid this specific type of incident in the future.

A power issue at the US-WEST-1 datacenter has been identified which is in the process of being restored.  We will update this page as we have more information.

The issue has been identified and a fix is being implemented.

All services are operational and are currently under monitoring.

This incident has been resolved.

On 6 February 2026 from 06:30 UTC to approximately 10:02 UTC, Wasabi S3 services in our Hillsboro \(us-west-1\) region were unavailable due to a partial power issue within our datacenter facility. Wasabi’s Operations Team was alerted by our automated monitoring systems that multiple racks were experiencing power disruptions, which impacted customer access and operations during this time. The disruption originated within infrastructure hosted at Flexential’s Portland–Hillsboro 2 \(PDX02\) data center, where the failure of an upstream electrical distribution circuit breaker resulted in a loss of power to cabinets supporting affected systems. Flexential performed controlled restoration procedures and subsequently replaced the failed breaker under emergency change control. Following power restoration and comprehensive system validation checks by Wasabi’s Operations Team, services were progressively restored and us-west-1 region were fully operational.

We are investigating issues regarding Wasabi Console access. Some customers were facing timeout or webpage taking a long time to load.

We are continuing to investigate this issue.

Our team had identified the issue and the Wasabi Management Console access is back to normal. We will continue to monitoring the System status.

Management Console Access is restored to Operational Status

Customers attempting to log in to their Custom Cloud Console may receive a login error. We will update this page as we have more information.

The login issue with Custom Cloud Console has been identified and fixed.

Custom Cloud Console is now fully operational and being monitored by our Operations team.

The login issue with Custom Cloud Console has been resolved.

From 6:52AM to 7:04AM EST customers may have experienced elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). This issue has been resolved. For any questions please reach out to support@wasabi.com.

As a result of a recent database update, Wasabi’s data synchronization is currently delayed. The system is being managed and monitored to ensure that the data synchronization finishes properly and is up-to-date. Please report any problems you encounter with the display of Account Utilization data in WACM to support@wasabi.com.

The data synchronization job is currently running and is being monitored to ensure that the synchronization finishes properly and is up-to-date within the next 12 - 24 hours. We will update the status page as we get more information.

We are continuing to monitor for any further issues.

Issues affecting the response time for WACM have been resolved. Data synchronization is in progress and utilization data should be complete this morning.

The WACM Utilization Data updates issue has been resolved. Please contact support@wasabi.com if you continue to see any problem related to this incident.

We are currently experiencing system errors in our EU-WEST-3 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

We have identified the problem and our team is currently working to correct it.

The issue has been corrected by our Operations Team and the EU-WEST-3 region is now fully operational. We will continue to monitor the region

This incident has been resolved.

On 25 July 2025 from 19:06 UTC to approximately 21:14 UTC, Wasabi's eu-west-3 \(London\) region experienced a service incident which resulted in elevated HTTP 5XX errors being returned for many request types to the region. The cause for the incident was an internal service failure, which prevented multiple services within the region from being able to successfully communicate across platforms. Due to this failure, our internal proxy service was unable to efficiently direct requests within the region, resulting in a degradation of the service and causing client requests to fail. Wasabi's Engineering and Operations teams worked to systematically restart impacted service hosts beginning at 19:20 UTC through 19:28 UTC. Once the hosts were back online, internal routing issues due to faulty configuration files required the team to manually correct the configurations and apply those to service hosts. By 21:24 UTC, all hosts and services were operating properly, and the region was operational.

We are currently experiencing system errors in our EU-CENTRAL-1 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status. If you see any error, please reach out to support@wasabi.com for assistance.

This incident has been resolved.

On 16 July 2025 from 07:35 UTC to approximately 9:14 UTC, Wasabi's eu-central-1 \(Amsterdam\) region began to see degraded performance for some customers as multiple internal storage services went offline, resulting in elevated HTTP 5XX error responses for GET requests to their bucket\(s\). The cause for this degradation was an internal service restart, which failed to initialize all dependent services during the restart process. Due to this internal service failure, the internal connection to some storage subsystems was lost. Wasabi's Operations team was able to restart the failed initialization on all impacted servers to restore the S3 service to a fully operational state. By 9:14 UTC, all services in the eu-central-1 region were running properly.

We are currently experiencing system errors in our EU-CENTRAL-2 (Frankfurt) region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

Our Operations Team is working to restore services in the region. Customers may continue to experience HTTP 5XX error responses when interacting with their Wasabi bucket(s) at this time.

We are continuing to work on restoring service in the region. Some customers may continue to experience HTTP 5XX error responses when interacting with their Wasabi bucket(s) at this time.

Our EU-CENTRAL-2 region is now fully operational, and we will continue to monitor the service. For any questions or concerns, please reach out to our Support Team at support@wasabi.com

This incident has been resolved.

On 08 July 2025 from 12:10 UTC to approximately 16:36 UTC, Wasabi S3 services in our Frankfurt \(eu-central-2\) region were unavailable due to a partial power issue in our datacenter. Wasabi’s Operations Team was alerted by our automated alert system that multiple racks were experiencing power issues, however not all racks within the datacenter were impacted due to the power issue not impacting all circuits within the building. While our Operations Team was working to bring up all server hardware and running system checks and diagnostics, a second power issue at 16:18 UTC caused all impacted racks to go offline a second time. By 16:36 UTC, our Operations Team was able to successfully bring up all impacted racks to a fully operational state.

We are currently investigating system errors in our US-EAST-1 and US-EAST-2 regions. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status. If you see any error, please reach out to support@wasabi.com for assistance.

This incident has been resolved. Please reach out to support@wasabi.com for any further assistance.

On 26 June 2025 from 18:30 UTC to 19:12 UTC, we experienced system errors in our us-east-1 and us-east-2 regions due to an unplanned data center thermal event. Starting at 18:30 UTC, our Operations team was notified of a spike in thermal temperature within several servers within the data centers. Due to the increase in temperature, multiple storage pools shut down power to the enclosed drives to preserve drive health and data integrity. Due to the powering down of these drives, several read & write operations resulted in HTTP 5XX errors. Upon notification of this thermal event, Wasabi’s Operations Team worked with the data center team to diagnose and correct the cooling issue and power cycled each impacted server. Once each server was fully powered up, all services was restored. By 19:12 UTC, all services were fully operational.

Our Team had identified issues with network connectivity for AP-Southeast-2 (Sydney) for a few minutes ago (9:10 .. 09:30 am approximately) and it is already mitigated. We will keep updating once we have more information.

We continue to monitor AP-Southeast-2 (Sydney) access and it is stable, no further issues.

The networking access to Sydney region continue normal and we are resolving this incident.

On 18 June 2025 at 23:10 UTC, Wasabi’s Sydney vault was impacted by Network issue at one of our network provider for 20 minutes, causing client requests to result in timeout when trying to reach to Wasabi endpoint in Sydney \([s3.ap-southeast-2.wasabisys.com](http://s3.ap-southeast-2.wasabisys.com)\). This issue was caused by one of the Networking providers in the region, which incorrectly blocked all traffic destined for Wasabi. The situation was restored to normal operation by migrating traffic to one of our other network providers until the routing issue was resolved.

We are currently investigating System errors when users try to use WACM/Wasabi Account Control API to create subaccounts resulting in Internal Error result.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

We identified the cause and fixed the issue. The WACM and WAC API are back to normal and no errors should occur now. We will continue monitoring the System status.

The WACM/WAC API service is back to normal and we are marking the event as resolved. Once the analysis is completed by our internal team, we will update the status page with the Post Mortem information.

On 28 May 2025 at 19:00 UTC, our Engineering and Operations Teams began investigating subaccount creation failures occurring within our WACM/WAC API services. These failures resulted in an HTTP 5XX response error when clients requested the creation of a subaccount utilizing the API or WACM UI. Upon investigation, it was found that a recently deployed software update was responsible for these errors from a bug which caused the API to be unable to reach an internal service due to query timeouts. Once the bug was discovered, our Engineering Team adjusted an internal parameter, allowing API requests to succeed properly. On 29 May 2025 at 03:30 UTC, the WACM/WAC API services were returned back to normal operation.

We are currently experiencing system errors in our US-EAST-2 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

The issue has been identified, and we are making appropriate changes to the system.

We have made changes, traffic is operating normally, and we are monitoring the systems.

This incident has been resolved. Please contact support@wasabi.com if you continue to see errors related to this incident.

On 23 May 2025 at 23:00 UTC, Wasabi’s us-east-2 \(Manassas\) vault began seeing a large increase in S3 API traffic, causing regional resources to become strained with excessive internal connections. This excessive, sustained increase in traffic to the region was outside of normal operating conditions. At 08:12 UTC on 24 May 2025, this high resource usage began to impact the vault, causing an increase in 5xx errors for API calls to S3 buckets. Upon investigation from our Operations Team, it was found that a small number of accounts were responsible for consuming a large portion of available resources within the region, causing the increase in HTTP 5XX error responses for other customers. Our Operations Team took action by limiting the available connections to these accounts, which allowed for the overall active connections to the region to drop substantially. By 08:32 UTC on 24 May 2025, the region was back to normal operation.

We are currently experiencing system errors in our AP-NORTHEAST-1 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s)/objects. We will update this page as we have more information.

The issue has been identified and we are working towards to a solution.

A fix has been implemented and we are monitoring the results.

This incident has been resolved, please contact support@wasabi.com with any outstanding questions.

On 21 May 2025 at 02:45 UTC, Wasabi’s Tokyo vault was impacted by system errors, causing client requests to result in 5xx errors for any API calls to their S3 buckets. This issue was due to an internal failure in the Tokyo Region where the backend server had a hardware fault, impacting the cluster of which it was a member. Our Operations Team identified the failure and took corrective action by performing a cluster failover to resolve the issue, which returned the service back to an operational state at 10:55 UTC 21 May 2025.