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    Wileyplus 장애 기록

    53 Wileyplus incidents · 2019년 9월 — official updates, affected components, duration and resolution details.

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    서비스 경고 - WileyPLUS 아웃age

    시작 2026년 9월 24일 오전 11:23 UTC · 11m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 9월 24일 오전 11:23 UTCinvestigating

      우리는 현재 wileyplus.com에서 여러 실패 로그 인 시도 보고서를 수신하고 있습니다. 우리는 투자하고 추가 정보를 한 번 업데이트 할 것입니다. 우리는 어떤 불편을 끼쳐 드려 죄송합니다.

    2. 2026년 9월 24일 오전 11:34 UTCresolved

      내부 IT 팀에 의해 보고, 확인 및 신속하게 해결 된 문제. 우리는 어떤 불편든지를 위해 apologize.

    공식 인시던트 업데이트를 자동 번역했습니다.

    서비스 경고 - WileyPLUS 로그 아웃

    시작 2026년 9월 17일 오후 1:49 UTC · 27m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 9월 17일 오후 1:49 UTCinvestigating

      We apologize for this inconvenience, 하지만 WileyPLUS 로그인 리디렉션은 현재 기술 문제로 사용할 수 없습니다. 우리는 가능한 한 빨리이 문제를 해결하기 위해 노력하고 있습니다. 즉, https://www.wileyplus.com/go/login에서 로그인할 수 있습니다. 자주 묻는 질문.

    2. 2026년 9월 17일 오후 2:17 UTCresolved

      WileyPLUS가 해결되었습니다. 우리는 결과를 경험할 수 있는 어떤 불편든지를 위해 apologize. 기술 지원이 필요한 경우 기술 지원 팀에 도달하십시오. 고려하시기 바랍니다, 어떤 후속 플랫폼 상태 업데이트, 우리의 SMS 메시지 서비스에 가입. 언제든지 WileyPLUS 플랫폼 상태를 검토하려면 http://status.wileyplus.com을 방문하십시오.

    공식 인시던트 업데이트를 자동 번역했습니다.

    서비스 경고 - WileyPLUS 아웃age

    시작 2026년 8월 18일 오후 3:58 UTC · 54m

    Pending
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 8월 18일 오후 3:58 UTCidentified

      WileyPLUS는 현재 기술적인 문제점을 경험하고 고객에게 사용할 수 없습니다. 우리는 문제를 해결하기 위해 노력하고 있습니다. 감사합니다. 우리는이 원인이 될 수있는 불편에 대해 사과합니다. 자주 묻는 질문.

    2. 2026년 8월 18일 오후 4:24 UTCidentified

      WileyPLUS는 기술적인 문제점을 경험하고 고객에게 사용할 수 없습니다. 우리는 문제를 해결하기 위해 노력하고 있습니다. 우리는이 원인이 될 수있는 불편에 대해 사과합니다.

    3. 2026년 8월 18일 오후 4:52 UTCresolved

      WileyPLUS가 해결되었습니다. 우리는 결과를 경험할 수 있는 어떤 불편든지를 위해 apologize. 브라우저를 새로 고침해야 할 수도 있지만 문제가 계속되거나 기술 지원이 필요하면 https://support.wileyplus.com/s/에서 기술 지원 팀에 도달하십시오. 고려하시기 바랍니다, 어떤 후속 플랫폼 상태 업데이트, 우리의 SMS 메시지 서비스에 가입. 언제든지 WileyPLUS 플랫폼 상태를 검토하려면 https://status.wileyplus.com을 방문하십시오.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Service Alert – WileyPLUS Outage

    시작 2026년 5월 7일 오후 8:27 UTC · 15h 11m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 5월 7일 오후 8:27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 2026년 5월 7일 오후 9:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 5월 7일 오후 11:06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 2026년 5월 8일 오전 11:38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    시작 2026년 4월 30일 오후 3:44 UTC · 2d 4h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 4월 30일 오후 3:44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 2026년 5월 1일 오후 1:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026년 5월 2일 오후 8:00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    시작 2026년 2월 20일 오후 6:37 UTC · 1h 14m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 2월 20일 오후 6:37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2026년 2월 20일 오후 7:32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 2026년 2월 20일 오후 7:46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 2026년 2월 20일 오후 7:51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    시작 2026년 2월 19일 오후 3:57 UTC · 15m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 2월 19일 오후 3:57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2026년 2월 19일 오후 4:12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    시작 2026년 2월 4일 오후 6:30 UTC · 0m

    Pending
    1. 2026년 2월 4일 오후 7:07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    시작 2026년 1월 22일 오후 11:58 UTC · 13h 14m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2026년 1월 22일 오후 11:58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 2026년 1월 23일 오전 1:07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 2026년 1월 23일 오전 2:21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 2026년 1월 23일 오전 2:33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 2026년 1월 23일 오후 1:12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    시작 2025년 11월 18일 오후 2:30 UTC · 46m

    Pending
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 11월 18일 오후 2:30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 2025년 11월 18일 오후 3:01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 2025년 11월 18일 오후 3:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    시작 2025년 10월 23일 오후 12:27 UTC · 1h 36m

    Pending
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 10월 23일 오후 12:27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 2025년 10월 23일 오후 2:03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    시작 2025년 10월 20일 오후 1:53 UTC · 13h 58m

    Pending
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 10월 20일 오후 1:53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 2025년 10월 20일 오후 3:09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 2025년 10월 20일 오후 5:43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 2025년 10월 21일 오전 2:04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 2025년 10월 21일 오전 3:51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    시작 2025년 6월 14일 오후 10:26 UTC · 3h 8m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 6월 14일 오후 10:26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2025년 6월 15일 오전 1:34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    시작 2025년 6월 12일 오후 8:09 UTC · 44m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 6월 12일 오후 8:09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 2025년 6월 12일 오후 8:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2025년 6월 12일 오후 8:53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    시작 2025년 5월 9일 오후 10:10 UTC · 1h 1m

    Pending
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 5월 9일 오후 10:10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2025년 5월 9일 오후 11:10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 5월 9일 오후 11:11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    시작 2025년 3월 3일 오후 3:12 UTC · 12m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2025년 3월 3일 오후 3:12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 2025년 3월 3일 오후 3:24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    시작 2024년 9월 30일 오후 12:46 UTC · 30m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2024년 9월 30일 오후 12:46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2024년 9월 30일 오후 1:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    시작 2024년 4월 30일 오후 2:10 UTC · 1h 36m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2024년 4월 30일 오후 2:10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2024년 4월 30일 오후 2:10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 2024년 4월 30일 오후 3:46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    시작 2024년 2월 13일 오후 5:16 UTC · 20m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2024년 2월 13일 오후 5:16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2024년 2월 13일 오후 5:35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    시작 2023년 12월 13일 오후 3:54 UTC · 3h 49m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    WileyPLUS
    1. 2023년 12월 13일 오후 3:54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2023년 12월 13일 오후 5:03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 2023년 12월 13일 오후 5:58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 2023년 12월 13일 오후 6:31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 2023년 12월 13일 오후 6:43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 2023년 12월 13일 오후 7:44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.