Workable 장애 기록

1. 2026년 10월 21일 오후 3:08 UTCinvestigating

   우리의 e-signature 공급자는 비상사태 계획한 정비를 겪고 있습니다. 사용자는 e-signature 템플릿을 전송, 승인, 서명, 업데이트 할 때 오류가 발생할 수 있습니다. 이 문제는 문자와 직원 서명을 포함하여 e-signature 워크플로에 영향을 미칩니다. 업데이트는 다음과 같이 공유됩니다: https://status.hellosign.com/incidents/r2d5pw74grzl

2. 2026년 10월 21일 오후 4:24 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 9월 4일 오전 11:38 UTCinvestigating

   Microsoft 365/Outlook을 사용하여 고객이 알림, 비밀번호 재설정 이메일, Workable 및 기타 이메일을 수신하는 데 지연을 경험할 수 있음을 알았습니다. 이것은 Microsoft의 측에 납품 지연에 기인합니다. 우리는이 페이지를 더 많은 정보가 있기 때문에 업데이트합니다.

2. 2026년 9월 4일 오후 12:35 UTCresolved

   Microsoft 365/Outlook 수신자에게 이메일 배송이 재개되었습니다. 우리는 외부 납품 경로에 가득 차있는 시정이 없습니다, 그래서 우리는 문제점을 완전하게 결심할 수 없습니다. 몇몇 잔여 지연은 아직도 이 명확한 동안 일어날지도 모릅니다. 우리는 계속 모니터링하고이 페이지를 업데이트하는 경우 혼란 반환

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 4월 23일 오후 1:37 UTCinvestigating

   Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

2. 2026년 4월 23일 오후 3:09 UTCresolved

   This incident has been resolved.

1. 2026년 4월 21일 오전 7:08 UTCinvestigating

   Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

2. 2026년 4월 21일 오전 10:01 UTCresolved

   This incident has been resolved.

1. 2026년 3월 16일 오후 4:19 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 3월 16일 오후 4:34 UTCinvestigating

   The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.

3. 2026년 3월 17일 오전 6:48 UTCresolved

   This incident has been resolved.

1. 2026년 2월 13일 오전 9:08 UTCinvestigating

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

2. 2026년 2월 13일 오후 1:32 UTCresolved

   This incident has been resolved.

1. 2026년 2월 5일 오전 10:22 UTCidentified

   Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

2. 2026년 2월 6일 오전 10:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 9일 오후 1:46 UTCresolved

   This incident has been resolved.

1. 2026년 1월 2일 오후 9:10 UTCinvestigating

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

2. 2026년 1월 3일 오전 12:15 UTCresolved

   This incident has been resolved.

1. 2025년 12월 5일 오전 9:01 UTCinvestigating

   Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

2. 2025년 12월 5일 오전 9:17 UTCmonitoring

   Workable is accessible again and we are monitoring.

3. 2025년 12월 5일 오전 9:34 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 오전 10:53 UTCinvestigating

   Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

2. 2025년 10월 20일 오전 11:13 UTCmonitoring

   Reporting refresh flows are gradually recovering, and we are monitoring the results.

3. 2025년 10월 21일 오전 11:30 UTCresolved

   This incident has been resolved.

1. 2025년 10월 16일 오후 1:54 UTCinvestigating

   Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

2. 2025년 10월 16일 오후 3:28 UTCmonitoring

   A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.

3. 2025년 10월 16일 오후 5:44 UTCresolved

   This incident has been resolved.

1. 2025년 10월 1일 오후 2:51 UTCinvestigating

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

2. 2025년 10월 1일 오후 6:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 10월 2일 오전 12:38 UTCresolved

   This incident has been resolved.

1. 2025년 9월 29일 오전 9:21 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 9월 29일 오전 9:29 UTCresolved

   This incident has been resolved - apologies for the disruption!

1. 2025년 8월 4일 오후 12:19 UTCidentified

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

2. 2025년 8월 4일 오후 2:42 UTCresolved

   This incident has been resolved.

1. 2025년 7월 31일 오후 3:02 UTCinvestigating

   We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

2. 2025년 7월 31일 오후 3:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 7월 31일 오후 4:49 UTCresolved

   This incident has been resolved.

1. 2025년 7월 29일 오전 9:14 UTCinvestigating

   We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

2. 2025년 7월 29일 오전 9:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 7월 29일 오전 9:44 UTCresolved

   This incident has been resolved.

1. 2025년 7월 29일 오전 8:37 UTCinvestigating

   We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

2. 2025년 7월 29일 오전 9:22 UTCresolved

   This incident has been resolved.

1. 2025년 7월 2일 오후 7:46 UTCmonitoring

   We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

2. 2025년 7월 2일 오후 8:06 UTCresolved

   This incident has been resolved.

1. 2025년 6월 25일 오후 2:15 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 6월 25일 오후 2:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 6월 25일 오후 2:38 UTCresolved

   This incident has been resolved.

1. 2025년 6월 12일 오후 7:30 UTCmonitoring

   Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.

2. 2025년 6월 13일 오전 6:24 UTCresolved

   This incident has been resolved.