Workiva 장애 기록

1. 2026년 8월 28일 PM 1:34 UTCinvestigating

   우리는 현재 사용자가 수출, 블랙 라인, XBRL 세대와 문제가 발생한다는 조사 보고서입니다. 우리는 가능한 한 빨리 업데이트를 제공 할 것입니다. *이 문제는 app.wdesk.com에서 사용자에 영향을 미치는 것입니다

2. 2026년 8월 28일 PM 1:50 UTCidentified

   우리는 현재 사용자가 수출, 블랙 라인, XBRL 세대 및 문서와 문제를 경험한다는 것을 발견했습니다. 우리는 가능한 한 빨리 업데이트를 제공 할 것입니다. *이 문제는 app.wdesk.com에서 사용자에 영향을 미치는 것입니다

3. 2026년 8월 28일 PM 2:36 UTCresolved

   Workiva 감시는 사건이 지금 해결된다는 것을 보여줍니다. 그러나 문제가 계속되면 Workiva Support, 1-800-706-6526 또는 국제 전화 번호 중 하나에 문의하십시오.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 27일 PM 6:59 UTCinvestigating

   우리는 현재 조사 보고서는 고전적인 GRC 사용자가 app.wdesk에서 문제를 경험하고 있습니다. 우리는 가능한 한 빨리 업데이트를 제공 할 것입니다.

2. 2026년 8월 27일 PM 9:11 UTCmonitoring

   실수한 단계가 촬영되었습니다. 보고서는 사용자가 더 이상 문제가 발생할 수 없습니다. 우리는 상황을 밀접하게 모니터링하고 가능한 한 빨리 업데이트를 제공합니다. 그러나 문제가 계속되면 Workiva Support 팀에 티켓을 제출하거나 1-800-706-6526로 전화하거나 국제 전화 번호 중 하나를 문의하십시오.

3. 2026년 8월 27일 PM 10:57 UTCresolved

   Workiva 감시는 사건이 지금 해결된다는 것을 보여줍니다. 그러나 문제가 계속되면 Workiva Support, 1-800-706-6526 또는 국제 전화 번호 중 하나에 문의하십시오.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 27일 PM 3:25 UTCinvestigating

   우리는 현재 Wdata 웹 인터페이스와 문제가 발생하는 보고서를 조사하고 있습니다. 우리는 가능한 한 빨리 업데이트를 제공 할 것입니다. *이 문제는 eu.wdesk의 사용자에 영향을 미칩니다 | apac.wdesk.

2. 2026년 8월 27일 PM 4:21 UTCmonitoring

   실수한 단계가 촬영되었습니다. 보고서는 사용자가 더 이상 문제가 발생할 수 없습니다. 우리는 상황을 밀접하게 모니터링하고 가능한 한 빨리 업데이트를 제공합니다. 그러나 문제가 계속되면 Workiva Support 팀에 티켓을 제출하거나 1-800-706-6526로 전화하거나 국제 전화 번호 중 하나를 문의하십시오.

3. 2026년 8월 27일 PM 5:25 UTCresolved

   Workiva 감시는 사건이 지금 해결된다는 것을 보여줍니다. 그러나 문제가 계속되면 Workiva Support, 1-800-706-6526 또는 국제 전화 번호 중 하나에 문의하십시오.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 19일 PM 7:11 UTCinvestigating

   현재 Prod-APAC에 접속할 수 없는 보고서를 조사하고 있습니다. 우리는 가능한 한 빨리 업데이트를 제공 할 것입니다. 이 문제는 apac.wdesk에서 사용자에 영향을 미칩니다.

2. 2026년 8월 19일 PM 8:08 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 8월 19일 PM 9:07 UTCresolved

   이 사건은 해결되었습니다

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 4일 PM 4:21 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

2. 2026년 8월 4일 PM 4:50 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 2026년 8월 4일 PM 6:29 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 8월 3일 PM 3:30 UTCinvestigating

   We are investigating report that the Workiva platform is faileding to load for some users . 우리는 가능한 한 빨리 업데이트를 제공 할 것입니다. *이 문제는 app.wdesk.com에서 사용자에 영향을 미치는 것입니다

2. 2026년 8월 3일 PM 4:44 UTCmonitoring

   실수한 단계가 촬영되었습니다. 보고서는 사용자가 더 이상 문제가 발생할 수 없습니다. 우리는 상황을 밀접하게 모니터링하고 가능한 한 빨리 업데이트를 제공합니다. 그러나 문제가 계속되면 Workiva Support 팀에 티켓을 제출하거나 1-800-706-6526로 전화하거나 국제 전화 번호 중 하나를 문의하십시오.

3. 2026년 8월 3일 PM 5:44 UTCresolved

   Workiva 감시는 사건이 이제 해결된다는 것을 보여줍니다. 그러나 문제가 계속되면 Workiva Support, 1-800-706-6526 또는 국제 전화 번호 중 하나에 문의하십시오.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 22일 PM 2:01 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 2026년 6월 22일 PM 2:25 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

3. 2026년 6월 22일 PM 3:32 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

4. 2026년 6월 22일 PM 5:01 UTCmonitoring

   Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

5. 2026년 6월 22일 PM 6:47 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 6월 8일 AM 10:36 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 2026년 6월 8일 AM 11:08 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 2026년 6월 9일 AM 7:34 UTCresolved

   Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 5월 29일 PM 3:49 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

2. 2026년 5월 29일 PM 5:46 UTCresolved

   This incident has been resolved.

1. 2026년 5월 27일 PM 6:20 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 2026년 5월 27일 PM 8:27 UTCidentified

   We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

3. 2026년 5월 27일 PM 9:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 5월 28일 AM 12:33 UTCresolved

   This incident has been resolved.

1. 2026년 5월 26일 AM 9:19 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 2026년 5월 26일 PM 12:01 UTCinvestigating

   Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

3. 2026년 5월 26일 PM 12:29 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 2026년 5월 26일 PM 3:34 UTCinvestigating

   Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

5. 2026년 5월 26일 PM 8:52 UTCidentified

   We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

6. 2026년 5월 27일 AM 2:41 UTCmonitoring

   A fix has been implemented and we are monitoring the status before closing out this issue.

7. 2026년 5월 27일 AM 8:53 UTCresolved

   Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 5월 22일 PM 1:06 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 2026년 5월 22일 PM 2:05 UTCinvestigating

   Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

3. 2026년 5월 22일 PM 3:22 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 2026년 5월 22일 PM 6:27 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 5월 7일 PM 6:22 UTCidentified

   We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

2. 2026년 5월 7일 PM 7:24 UTCidentified

   Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

3. 2026년 5월 7일 PM 8:00 UTCresolved

   Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 2026년 5월 6일 AM 5:56 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

2. 2026년 5월 6일 AM 6:29 UTCinvestigating

   Our team continues to work towards a resolution. We will provide another update once more information becomes available.

3. 2026년 5월 6일 AM 7:35 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

4. 2026년 5월 6일 AM 8:27 UTCresolved

   Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 2026년 4월 22일 PM 7:10 UTCidentified

   We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

2. 2026년 4월 22일 PM 9:01 UTCmonitoring

   A fix has been implemented in all regions and we are monitoring the results.

3. 2026년 4월 22일 PM 10:52 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 4월 8일 PM 1:17 UTCidentified

   We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

2. 2026년 4월 8일 PM 1:18 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026년 4월 8일 PM 1:47 UTCmonitoring

   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 2026년 4월 8일 PM 4:05 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 2026년 3월 30일 PM 7:06 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

2. 2026년 3월 30일 PM 7:15 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

3. 2026년 3월 30일 PM 7:31 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

4. 2026년 3월 30일 PM 8:11 UTCmonitoring

   We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

5. 2026년 3월 31일 AM 8:17 UTCmonitoring

   Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

6. 2026년 3월 31일 PM 1:10 UTCresolved

   On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 2026년 3월 30일 PM 5:38 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 2026년 3월 30일 PM 5:56 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

3. 2026년 3월 30일 PM 8:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 3월 30일 PM 9:13 UTCresolved

   On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 2026년 3월 12일 AM 6:54 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

2. 2026년 3월 12일 AM 8:09 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

3. 2026년 3월 12일 AM 8:22 UTCmonitoring

   Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 2026년 3월 12일 AM 9:21 UTCresolved

   Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 2026년 3월 6일 AM 10:17 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

2. 2026년 3월 6일 AM 11:03 UTCidentified

   We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

3. 2026년 3월 6일 AM 11:58 UTCmonitoring

   Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 2026년 3월 9일 AM 10:01 UTCresolved

   Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .