Wufoo 장애 기록

1. 2026년 10월 21일 오후 6:38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 2026년 10월 21일 오후 10:43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 2026년 10월 21일 오후 11:18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 2026년 10월 15일 오후 11:04 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 10월 16일 오전 12:42 UTCmonitoring

   수정이 구현되었습니다. 저축 형태는 일되어야 합니다, 그러나 우리는 이 사건을 해결하기 전에 시간의 기간 동안 결과를 감시하고 있습니다.

3. 2026년 10월 16일 오전 2:05 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 14일 오후 7:16 UTCinvestigating

   이 문제는 실시간 에이전트에 도달하거나 이메일 지원 케이스를 제출하는 것을 방지합니다. 사용자는 "지원에 대한 문제가있었습니다. 나중에 다시 시도하십시오"또는 "우리의 지원 팀에 당신을 연결하는 기술적인 문제점이 있었습니다. 나중에 다시 시도하십시오. 우리는 그것을 알고 있습니다.

2. 2026년 7월 14일 오후 7:58 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

3. 2026년 7월 14일 오후 8:00 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 7월 14일 오후 8:06 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 2월 5일 오후 5:48 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 2월 5일 오후 5:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 5일 오후 6:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 2월 5일 오후 6:15 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 오후 2:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 2025년 10월 20일 오후 7:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 2025년 8월 28일 오전 9:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 2025년 8월 28일 오전 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 2025년 5월 16일 오후 1:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 2025년 5월 16일 오후 2:13 UTCresolved

   This incident has been resolved.

1. 2025년 2월 6일 오후 10:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 2024년 12월 3일 오후 8:35 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 12월 3일 오후 9:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 2024년 12월 4일 오전 12:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 12월 4일 오후 4:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 2024년 12월 5일 오전 3:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 2025년 4월 9일 오후 8:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 2024년 11월 26일 오전 2:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 2024년 11월 26일 오전 2:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 11월 26일 오전 2:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 11월 26일 오전 2:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 2024년 11월 26일 오전 9:04 UTCresolved

   This incident has been resolved.

1. 2024년 11월 12일 오후 7:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 2024년 4월 24일 오후 4:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 2024년 4월 24일 오후 7:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 2024년 4월 24일 오후 8:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 2024년 4월 24일 오후 9:18 UTCresolved

   This issue has been resolved.

1. 2023년 1월 31일 오후 5:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 2023년 1월 31일 오후 6:12 UTCresolved

   This incident has been resolved.

1. 2022년 8월 11일 오전 1:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 2022년 8월 11일 오전 2:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 2022년 8월 11일 오전 2:18 UTCresolved

   This incident has been resolved.

1. 2022년 6월 3일 오전 1:11 UTCinvestigating

   We are currently investigating this issue.

2. 2022년 6월 3일 오전 1:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2022년 6월 3일 오전 1:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2022년 6월 3일 오전 1:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2022년 6월 3일 오전 1:46 UTCresolved

   This incident has been resolved.

1. 2021년 12월 15일 오후 3:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 2021년 12월 15일 오후 4:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 2021년 12월 15일 오후 5:40 UTCresolved

   This incident has been resolved.

1. 2021년 10월 28일 오후 7:47 UTCinvestigating

   We are currently investigating this issue.

2. 2021년 10월 28일 오후 9:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 2021년 10월 29일 오전 12:23 UTCresolved

   This incident has been resolved.

1. 2021년 10월 21일 오후 10:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 2021년 10월 21일 오후 11:27 UTCresolved

   This incident has been resolved.

1. 2021년 9월 14일 오전 12:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 2021년 9월 14일 오전 12:33 UTCresolved

   This incident has been resolved.

1. 2021년 3월 3일 오후 10:39 UTCinvestigating

   We are currently investigating the issue.

2. 2021년 3월 4일 오전 12:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2021년 3월 4일 오전 12:50 UTCresolved

   This incident has been resolved.