Historial de interrupciones de Affinity

1. September 3, 2026 at 10:15 PM UTCidentified

   Los usuarios pueden estar experimentando errores o una incapacidad para acceder al servicio debido a un problema con nuestro proveedor de servicios en la nube. Proporcionaremos otra actualización dentro de 60 minutos.

2. September 3, 2026 at 10:35 PM UTCmonitoring

   Estamos viendo señales de recuperación y estamos monitoreando activamente todos los servicios. Publicaremos otra actualización una vez que podamos confirmar que el problema está completamente resuelto.

3. September 3, 2026 at 11:18 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 11, 2026 at 8:24 PM UTCresolved

   We have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC.

1. July 9, 2026 at 2:50 AM UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. July 10, 2026 at 7:03 PM UTCidentified

   We are continuing to work on a fix for this issue.

3. July 10, 2026 at 7:04 PM UTCresolved

   This incident has been resolved.

1. June 30, 2026 at 4:06 PM UTCidentified

   Algunos usuarios en Windows Outlook Desktop App son incapaces de completar SSO login a la Affinity Outlook Add-in. Esto se debe a un cambio reciente en el final de Microsoft que afecta cómo Outlook en Windows maneja la autenticación redirige. Mac Outlook no está afectado. Como solución, los usuarios pueden acceder a Affinity a través de la aplicación web.

2. July 10, 2026 at 8:28 PM UTCidentified

   Estamos investigando una actualización a la plataforma Affinity que funcionará alrededor del problema causado por el cambio reciente de Microsoft y restaurar el comportamiento de inicio de sesión de SSO para los usuarios de Windows Outlook Desktop App. Mac Outlook y la aplicación web de Affinity no son afectados y pueden ser utilizados como una solución de trabajo en el interino.

3. July 23, 2026 at 3:03 PM UTCresolved

   Esta cuestión se ha resuelto ahora. Los clientes que fueron afectados tendrán que ponerse en contacto con el soporte de Afinity en [email protected] para instrucciones de cambio de configuración.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 29, 2026 at 6:24 PM UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. June 29, 2026 at 9:43 PM UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. June 30, 2026 at 2:49 PM UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. July 2, 2026 at 1:09 PM UTCresolved

   This incident has been resolved.

1. May 20, 2026 at 5:23 PM UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. May 20, 2026 at 5:36 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 20, 2026 at 7:42 PM UTCresolved

   This incident has been resolved.

1. April 13, 2026 at 9:14 PM UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. April 13, 2026 at 10:40 PM UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. April 16, 2026 at 1:28 PM UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. March 31, 2026 at 3:53 PM UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. April 1, 2026 at 1:09 AM UTCresolved

   This incident has been resolved.

1. March 24, 2026 at 8:15 PM UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. March 17, 2026 at 2:23 AM UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. March 17, 2026 at 1:28 PM UTCresolved

   This incident has been resolved.

1. February 20, 2026 at 3:14 PM UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. February 20, 2026 at 6:59 PM UTCresolved

   This incident has been resolved.

1. February 13, 2026 at 12:23 AM UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. February 13, 2026 at 12:31 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 13, 2026 at 12:43 AM UTCresolved

   This incident has been resolved.

1. January 27, 2026 at 7:13 PM UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. January 27, 2026 at 8:29 PM UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. January 27, 2026 at 9:35 PM UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. January 27, 2026 at 10:28 PM UTCresolved

   This incident has been resolved. All systems are fully operational.

1. January 22, 2026 at 9:20 PM UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. January 23, 2026 at 1:53 PM UTCresolved

   This incident has been resolved.

1. January 15, 2026 at 4:02 PM UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. January 15, 2026 at 4:24 PM UTCresolved

   This incident has been resolved.

1. January 8, 2026 at 3:44 PM UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. January 8, 2026 at 10:48 PM UTCresolved

   This incident has been resolved.

1. December 17, 2025 at 11:32 PM UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. December 18, 2025 at 10:19 AM UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. December 18, 2025 at 7:04 PM UTCresolved

   This incident has been resolved.

1. November 20, 2025 at 7:03 PM UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. November 20, 2025 at 8:39 PM UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. November 21, 2025 at 6:51 PM UTCresolved

   This incident has been resolved.

1. November 17, 2025 at 11:52 PM UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. November 18, 2025 at 9:33 AM UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. November 18, 2025 at 1:56 PM UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. November 18, 2025 at 8:35 PM UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. November 18, 2025 at 9:56 PM UTCresolved

   This incident has been resolved.

1. November 14, 2025 at 6:22 PM UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. November 14, 2025 at 7:44 PM UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. November 15, 2025 at 4:57 PM UTCresolved

   This incident has been resolved.