Historial de interrupciones de Apphud

1. July 30, 2026 at 3:06 PM UTCinvestigating

   Estamos experimentando un problema con el procesamiento de trabajo de fondo, dando lugar a retrasos en el análisis y datos de eventos. Las API SDK no están afectadas. Se espera que los datos lleguen a tiempo real en aproximadamente 30 minutos. Nos disculpamos por la molestia.

2. July 30, 2026 at 3:06 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. July 30, 2026 at 4:19 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 27, 2026 at 7:16 PM UTCinvestigating

   We are currently investigating this issue. There is problem at our data center. We are in close touch with cloud provider. Our engineers our trying to do their best to solve the issue ASAP

2. June 27, 2026 at 7:43 PM UTCinvestigating

   We are continuing to investigate this issue.

3. June 27, 2026 at 7:43 PM UTCmonitoring

   A fix has been implemented by our Cloud Provider and we are monitoring the results.

4. June 27, 2026 at 8:26 PM UTCresolved

   This incident has been resolved. Cloud Provider has fixed the issue.

1. March 9, 2026 at 9:58 AM UTCinvestigating

   We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

2. March 9, 2026 at 9:58 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 12, 2026 at 4:56 AM UTCresolved

   This incident has been resolved.

1. February 24, 2026 at 11:52 AM UTCmonitoring

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. March 5, 2026 at 7:52 AM UTCresolved

   This incident has been resolved.

1. February 24, 2026 at 11:48 AM UTCinvestigating

   We are currently investigating this issue.

2. February 24, 2026 at 11:48 AM UTCresolved

   This incident has been resolved.

1. February 23, 2026 at 8:40 AM UTCinvestigating

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. February 23, 2026 at 8:40 AM UTCresolved

   This incident has been resolved.

1. February 22, 2026 at 10:52 AM UTCinvestigating

   We received reports about increased response times for SDK API calls, specifically affecting paywalls and placements fetching. The issue has been identified and a fix has already been deployed. We are actively monitoring the system to ensure stability and normal performance levels. We apologize for the inconvenience and will provide updates if necessary.

2. February 22, 2026 at 10:53 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 22, 2026 at 10:54 AM UTCresolved

   This incident has been resolved.

1. February 22, 2026 at 10:37 AM UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 15 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. February 22, 2026 at 10:55 AM UTCresolved

   This incident has been resolved.

1. February 19, 2026 at 11:51 AM UTCinvestigating

   We’ve received reports that A/B test analytics were displaying 0 trials, even though trials were actually recorded. Our team is currently investigating the issue. In the meantime, refreshing the page should resolve the problem and display the correct data. We’ll provide an update once the issue is fully resolved.

2. February 22, 2026 at 10:36 AM UTCresolved

   This incident has been resolved.

1. February 11, 2026 at 1:10 PM UTCinvestigating

   We are currently investigating this issue.

2. February 11, 2026 at 1:10 PM UTCresolved

   This incident has been resolved.

1. February 4, 2026 at 11:45 AM UTCresolved

   This incident has been resolved.

1. January 27, 2026 at 4:58 PM UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 40 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. January 27, 2026 at 4:58 PM UTCresolved

   This incident has been resolved.

1. January 21, 2026 at 5:35 PM UTCresolved

   Due to a bug introduced during recent maintenance, experiments that were in a Running state as of January 19 until January 21 17:45 UTC were unintentionally paused. The issue has been fixed, and all affected experiments have been unpaused and are running normally. Data for the affected period may be incomplete. No action is required. We are sorry for the inconvenience.

1. January 19, 2026 at 10:28 AM UTCinvestigating

   Due to a recent platform upgrade, the iOS mobile app is temporarily not functioning. An updated version will be released to the App Store, and users will need to update to the latest version. We’ll notify you when the update is available.

2. January 22, 2026 at 8:12 AM UTCresolved

   The updated app version in now available in the App Store: https://apps.apple.com/us/app/apphud-the-official-app/id1587154106

1. November 30, 2025 at 2:00 PM UTCinvestigating

   We are currently investigating this issue.

2. November 30, 2025 at 2:08 PM UTCinvestigating

   We are continuing to investigate this issue.

3. November 30, 2025 at 2:11 PM UTCresolved

   This incident has been resolved.

1. November 24, 2025 at 4:46 PM UTCinvestigating

   We are currently investigating this issue.

2. November 24, 2025 at 4:55 PM UTCresolved

   This incident has been resolved.

1. November 18, 2025 at 1:55 PM UTCinvestigating

   We experience partial API issues caused by major Cloudflare outage: https://www.cloudflarestatus.com/

2. November 18, 2025 at 2:24 PM UTCinvestigating

   Update: SDK seems to be working without any disruptions, since it's not using Cloudflare. Only Apphud dashboard is not accessible in certain countries

3. November 18, 2025 at 2:59 PM UTCinvestigating

   We are continuing to investigate this issue.

4. November 18, 2025 at 2:59 PM UTCresolved

   This incident has been resolved.

1. July 8, 2025 at 4:03 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. July 8, 2025 at 4:03 PM UTCmonitoring

   We are continuing to monitor for any further issues.

3. July 8, 2025 at 4:03 PM UTCidentified

   The issue has been identified and a fix is being implemented.

4. July 8, 2025 at 4:19 PM UTCresolved

   This incident has been resolved.

1. July 1, 2025 at 7:31 AM UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks The current delay is approximately 1.5 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. July 1, 2025 at 8:58 AM UTCresolved

   This incident has been resolved.

1. June 24, 2025 at 12:02 PM UTCinvestigating

   We are currently investigating this issue.

2. June 24, 2025 at 12:11 PM UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * Analytics data freshness * CSV and ETL exports The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

3. June 24, 2025 at 2:58 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 25, 2025 at 9:15 AM UTCresolved

   This incident has been resolved.