Historial de interrupciones de Authorizenet

1. July 23, 2026 at 6:11 PM UTCinvestigating

   Authorize.net es consciente de un problema que está afectando actualmente la funcionalidad de los sitios web corporativos y de apoyo. Estamos investigando la causa y trabajando urgentemente para resolver la cuestión. Lamentamos cualquier inconveniente que esto pueda causar para nuestros clientes. Proporcionaremos actualizaciones regulares hasta que el problema se mitigue. Impacto:Los usuarios de Support Center pueden experimentar retrasos al crear casos, publicar comentarios y usar la funcionalidad de chat. Hora de presentación: 13:30 GMT, 23 de julio de 2026 Siguiente actualización: Como cambios de estado Incident #: INC26537088

2. July 23, 2026 at 9:28 PM UTCresolved

   La cuestión que afecta a la funcionalidad de los Sitios Web Corporativos y de Apoyo se ha resuelto plenamente. Authorize.net está realizando un examen interno de los acontecimientos para mitigar futuros acontecimientos. Hora de presentación: 13:30 GMT, 23 de julio de 2026 Hora del final: 19:15 GMT, 23 de julio de 2026 Impacto: : Los usuarios de Support Center pueden haber experimentado retrasos al crear casos, publicar comentarios y utilizar la funcionalidad de chat. La cuestión se ha resuelto y todos los servicios funcionan normalmente. Siguiente actualización: No hay más actualizaciones, problema resuelto. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26537088

Traducido automáticamente desde la actualización oficial del incidente.

1. July 12, 2026 at 3:42 AM UTCinvestigating

   Authorize.net es consciente de un problema que está afectando actualmente el proceso de inicio de sesión para Merchant y/o Partner Interface. Estamos investigando la causa y trabajando urgentemente para resolver la cuestión. Impacto: Los usuarios pueden experimentar problemas con el login para Merchant y/o Partner Interface. Hora de inicio: 12 de julio, 2:15 AM GMT Siguiente actualización: Dentro de 60 minutos Lamentamos cualquier inconveniente que esto pueda causar para nuestros clientes. Proporcionaremos actualizaciones regulares hasta que el problema se mitigue. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26406379

2. July 12, 2026 at 4:08 AM UTCinvestigating

   Después de más investigación, se han identificado más efectos. Esto incluye mPOS y Windows App. Estamos investigando la causa y trabajando urgentemente para resolver la cuestión. Impacto: Los usuarios pueden experimentar problemas con el login para Mulitples Portal Interface. Hora de inicio: 12 de julio, 2:15 AM GMT Siguiente actualización: Dentro de 60 minutos Lamentamos cualquier inconveniente que esto pueda causar para nuestros clientes. Proporcionaremos actualizaciones regulares hasta que el problema se mitigue. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center

3. July 12, 2026 at 4:27 AM UTCidentified

   Se ha realizado la recuperación parcial y mPOS y Windows App están trabajando como se espera. Hemos identificado la cuestión que afecta a la cuestión de la Interfaz Merchant y Partner. Apreciamos su paciencia mientras trabajamos urgentemente para implementar una mitigación. Impacto: Los usuarios pueden experimentar problemas de inicio de sesión con Merchant y/o Partner Interface. Hora de inicio: 12 de julio, 2:15 AM GMT Siguiente actualización: Cuando cambios de estado o nuevos disponibles Lamentamos cualquier inconveniente que esto pueda causar para nuestros clientes. Proporcionaremos actualizaciones regulares hasta que el problema se mitigue. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26406379

4. July 12, 2026 at 5:02 AM UTCmonitoring

   La cuestión que afecta a múltiples portales Interface se ha resuelto totalmente. Authorize.net está realizando un examen interno de los acontecimientos para mitigar futuros acontecimientos. Hora de inicio: 12 de julio, 2:15 AM GMT Impacto: Los clientes ahora pueden utilizar todo portal relevante Interface como normal. Siguiente actualización: No hay más actualizaciones, problema resuelto. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26406379

5. July 12, 2026 at 6:21 AM UTCresolved

   La cuestión que afecta a múltiples portales Interface se ha resuelto totalmente. Authorize.net está realizando un examen interno de los acontecimientos para mitigar futuros acontecimientos. Hora de inicio: 12 de julio, 2:15 AM GMT Hora del fin: 12 de julio 04:13 AM GMT Impacto: Los clientes ahora pueden utilizar todo portal relevante Interface como normal. Siguiente actualización: No hay más actualizaciones, problema resuelto. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26406379

Traducido automáticamente desde la actualización oficial del incidente.

1. July 3, 2026 at 4:05 PM UTCresolved

   Authorize.net fue consciente de un problema que afectó la gestión de transacciones para Merchant Interface/Portal. La cuestión se ha resuelto plenamente. Authorize.net está realizando un examen interno de los acontecimientos para mitigar futuros acontecimientos. Hora de inicio: 03 de julio 2026, 12:00 GMT Hora del final: 03 de julio de 2026, 15:14 GMT Impacto: Los clientes experimentaron problemas con la función de búsqueda de transacciones dentro de Merchant Interface/Portal. Algunas transacciones procesadas no se mostraban en MINT. Los clientes ahora pueden utilizar la Interfaz/Portal Merchant como normal. Siguiente actualización: No hay más actualizaciones, problema resuelto. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26319079

2. July 7, 2026 at 8:42 PM UTCpostmortem

   Los clientes y comerciantes pueden acceder al Informe de Incidentes Post con su Centro de Apoyo credenciales de inicio de sesión en el siguiente [link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11369).

Traducido automáticamente desde la actualización oficial del incidente.

1. June 30, 2026 at 2:41 PM UTCinvestigating

   Authorize.net es consciente de un problema que está afectando actualmente el procesamiento de la liquidación del reembolso de Vantiv. Estamos investigando la causa y trabajando urgentemente para resolver la cuestión. Impacto: Esta cuestión está afectando la liquidación de las transacciones de reembolso procesadas a través de Vantiv. Hora de presentación: 24 de junio de 2026 06:42 GMT Siguiente actualización: Como cambios de estado. Lamentamos cualquier inconveniente que esto pueda causar para nuestros clientes. Proporcionaremos actualizaciones regulares hasta que el problema se mitigue. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26273914

2. June 30, 2026 at 2:43 PM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 1, 2026 at 2:52 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando estrechamente para asegurar que la cuestión se resuelva plenamente. Impacto: Esta cuestión repercutió en la liquidación de las transacciones de reembolso procesadas a través de Vantiv. Hora de presentación: 24 de junio de 2026 06:42 GMT Hora del final: 1 de julio de 2026 03:10 GMT Siguiente actualización: A medida que cambia el estado actual. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26273914

4. July 6, 2026 at 1:53 AM UTCresolved

   El problema que afecta al proceso de liquidación del reembolso de Vantiv se ha resuelto totalmente. Authorize.net está realizando un examen interno de los acontecimientos para mitigar futuros acontecimientos. Hora de presentación: 24 de junio de 2026 06:42 GMT Hora del final: 1 de julio de 2026 03:10 GMT Impacto: Cuestión resuelta. Siguiente actualización: No hay más actualizaciones, problema resuelto. No dude en ponerse en contacto con el equipo de soporte de Authorize.net si tiene alguna pregunta o inquietud. Authorize.net Support Center Incident #: INC26273914

5. July 6, 2026 at 3:33 AM UTCpostmortem

   Los clientes y comerciantes pueden acceder al Post Incident Report con sus credenciales de inicio de sesión en el siguiente enlace: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11360)

Traducido automáticamente desde la actualización oficial del incidente.

1. June 19, 2026 at 1:35 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login. We are investigating the cause and working urgently to resolve the issue. Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts. Reported Start Time: 21:42 GMT on 06/18/2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26114283

2. June 19, 2026 at 3:21 AM UTCresolved

   The issue affecting the Sandbox and Partner Login has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 21:42 GMT on 06/18/2026 Reported End Time: 01:36 GMT on 06/19/2026 Impact: Users are now able to login to Sandbox as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: CYBSPS-5918 & INC26114283

3. June 22, 2026 at 8:57 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11256)

1. June 4, 2026 at 10:37 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting Authorize.net API. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Authorize.net API connectivity. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

2. June 4, 2026 at 11:43 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with some API transactions returning an invalid response code. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

3. June 4, 2026 at 12:24 PM UTCmonitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and Authorize.Net API transactions are now working as expected. Reported Start Time: 04 June 2026, 05:50 GMT Reported End Time: 04 June 2026, 11:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

4. June 4, 2026 at 5:30 PM UTCresolved

   Correction The issue affecting the some Authorize.Net API transactions has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04 June 2026 5:50 GMT Reported End Time: 04 June 2026 11:40 GMT Impact: The issue has been resolved and Authorize.Net API transactions are now working as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

5. June 9, 2026 at 11:33 AM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10757)

1. May 22, 2026 at 4:19 AM UTCmonitoring

   Authorize.net was aware of an issue that affected settlement/batching for Global Payments North America (GPN). The issue has been mitigated. We are monitoring closely to ensure the issue is resolved. Impact: Customers may have experienced funding settlement issues. Reported Start Time: 21 May 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

2. May 22, 2026 at 6:35 AM UTCresolved

   The issue affecting settlement/batching for Global Payments North America (GPN) has now been fully resolved. No SLA had been missed due to this incident. Reported Start Time: 05/21/2026 Reported End Time: 05/22/2026 Impact: The issue impacting settlement funding has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

1. May 13, 2026 at 1:56 PM UTCinvestigating

   Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. Impact: This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Reported Start Time: 13 May 2026, 08:47 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25541234

2. May 13, 2026 at 2:59 PM UTCresolved

   The issue that prevented certain transactions from being processed has now been fully resolved. Authorize.Net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 May 2026, 08:47 GMT Reported End Time: 13 May 2026, 14:38 GMT Impact: Customers are now able to use services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25541234

1. May 9, 2026 at 10:49 AM UTCinvestigating

   Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.

2. May 9, 2026 at 10:51 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

3. May 9, 2026 at 11:02 AM UTCmonitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

4. May 9, 2026 at 3:05 PM UTCresolved

   The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

5. May 15, 2026 at 12:43 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10678).

1. May 5, 2026 at 9:23 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.” We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with creating Sandbox accounts within the Developer Center. Reported Start Time: 5 May 2026, 07:57 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

2. May 5, 2026 at 1:43 PM UTCresolved

   The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 May 2026, 07:57 GMT Reported End Time: 05 May 2026, 12:34 GMT Impact: Users are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue is resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

3. May 5, 2026 at 11:29 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

1. April 26, 2026 at 4:30 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services. We are investigating the cause and working urgently to resolve the issue. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

2. April 26, 2026 at 5:40 AM UTCmonitoring

   We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

3. April 26, 2026 at 10:01 AM UTCresolved

   The issue affecting the Accept Suite API services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 April 2026 07:35 GMT Reported End Time: 26 April 2026 02:27 GMT Impact: Customers are now able to use the Accept Suite API services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

4. May 15, 2026 at 11:43 AM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10677).

1. April 20, 2026 at 7:34 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the Ask ANET tool for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

2. April 20, 2026 at 8:36 AM UTCidentified

   Authorize.net continues to work urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

3. April 20, 2026 at 10:16 AM UTCidentified

   Authorize.net remains working urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

4. April 20, 2026 at 9:25 PM UTCidentified

   Authorize.net teams continue with their efforts to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

5. April 21, 2026 at 5:14 AM UTCresolved

   The issue affecting the Ask ANET tool for Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 17 April 2026. 22:19 GMT Reported End Time: 21 April 2026. 00:58 GMT Impact: Customers are now able to use Ask ANET for Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

6. April 24, 2026 at 1:55 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10557)

1. April 10, 2026 at 10:26 PM UTCinvestigating

   Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We are investigating the cause and working urgently to resolve the situation. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

2. April 10, 2026 at 11:10 PM UTCinvestigating

   Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We continue investigating the cause and working urgently to resolve the situation. Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

3. April 10, 2026 at 11:31 PM UTCidentified

   We have identified the issue affecting the performance of the Authorize.API Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

4. April 11, 2026 at 1:28 AM UTCmonitoring

   A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the API as expected. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

5. April 11, 2026 at 1:53 AM UTCresolved

   The issue affecting the Authorize.net API has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 10 April 2026 at 20:15 GMT Reported End Time: 11 April 2026 at 00:15 GMT Impact: customers are now able to use the API as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

6. April 14, 2026 at 9:44 AM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Post Incident Report.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10497)

1. April 8, 2026 at 3:03 PM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We were able to reproduce the issue and confirmed that the missing fields are as follows: 1. Correct response code 2. Amount 3. Transaction ID We are investigating the cause and working urgently to resolve the issue. Impact: merchant may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

2. April 8, 2026 at 5:25 PM UTCidentified

   We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: When current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

3. April 8, 2026 at 7:20 PM UTCresolved

   The issue affecting some Transaction Details on Webhooks Payment Event has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 at 20:00 GMT Reported End Time: 8 April 2026 at 18:22 GMT Impact: Webhook notifications are processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

4. April 9, 2026 at 8:25 AM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10480)

1. April 8, 2026 at 3:14 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the Sandbox Account creation process. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues while creating Sandbox Account. Reported Start Time: 3:19 PM GMT on 7 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC249388484

2. April 8, 2026 at 4:14 AM UTCinvestigating

   We continue to investigate the cause and working urgently to resolve the issue that is currently affecting the Sandbox Account creation process. Impact: Users may experience issues while creating Sandbox Account. Reported Start Time: 3:19 PM GMT on 7 April 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC249388484

3. April 8, 2026 at 2:40 PM UTCresolved

   The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 15:19 GMT Reported End Time: 8 April 2026 13:40 GMT Impact: Customers are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC249388484

4. April 9, 2026 at 9:49 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

1. March 27, 2026 at 12:03 AM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the Merchant email receipts. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

2. March 27, 2026 at 12:58 AM UTCinvestigating

   We continue to investigate the issue affecting the Merchant email receipts, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

3. March 27, 2026 at 1:48 AM UTCidentified

   We have identified the issue affecting the Merchant Email receipts, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

4. March 27, 2026 at 8:10 AM UTCresolved

   The issue affecting the Merchant Email receipts has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 March 2026 15:30 GMT Reported End Time: 26 March 2026 04:40 GMT Impact: Customers are now able to use the Merchant Email receipts. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

5. March 30, 2026 at 5:52 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10403)

1. March 25, 2026 at 12:48 PM UTCidentified

   Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

2. March 25, 2026 at 1:50 PM UTCidentified

   We are continuing to work on a fix for this issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

3. March 25, 2026 at 2:10 PM UTCresolved

   The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 23 March 2026 14:00 GMT Reported End Time: 25 March 2026 13:45 GMT Impact: Authorize only transactions are being processed as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

4. March 26, 2026 at 11:00 AM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10392)

1. March 13, 2026 at 9:14 PM UTCinvestigating

   Authorize.net is aware of a service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused. We are investigating the cause and working urgently to resolve the issue. Impact: Webhook notifications may be delayed or not be sent as expected. Reported Start Time: 13 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24588790

2. March 13, 2026 at 10:26 PM UTCinvestigating

   Authorize.net continues to investigate the service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused. We are working urgently to resolve the issue. Impact: Webhook notifications may be delayed or not be sent as expected. Reported Start Time: 13 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24588790

3. March 14, 2026 at 12:23 AM UTCresolved

   The issue affecting the Sandbox environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 March 2026 Reported End Time: 00:00 GMT on 14 March 2026 Impact: Customers are now able to receive the Webhook notifications as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24588790

1. March 12, 2026 at 7:12 PM UTCinvestigating

   We are performing proactive maintenance within the Authorize.Net 2.0 interface. As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected. This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 on 18:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

2. March 12, 2026 at 8:11 PM UTCidentified

   Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 at 18:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:</b IRMS272640

3. March 12, 2026 at 9:09 PM UTCresolved

   The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 March 2026 at 18:15 GMT Reported End Time: 12 March 2026 at 22:47 GMT Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

4. March 17, 2026 at 5:34 PM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10315)

1. February 26, 2026 at 4:42 PM UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 26 February 2026 at 16:20 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

2. February 26, 2026 at 5:33 PM UTCmonitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 17:13 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

3. February 26, 2026 at 9:42 PM UTCresolved

   The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 20:49 GMT Impact: Customers are now able to use the Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

4. February 27, 2026 at 8:11 AM UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10147)